Media Releases

16 December 2011

TPG lands two Money magazine Best of the Best Awards


Sydney, 16 December 2011 – TPG has been awarded the Money magazine Best of the Best 2012 Awards for both Cheapest Broadband Plan for Heavy User and Cheapest Broadband Plan for Light User, which are the only two Money magazine awards in the fixed broadband category.


For two consecutive years, TPG Unlimited ADSL2+ with Home Phone Bundle plan won the award for cheapest broadband plan in the heavy user category. The winner of the cheapest broadband plan award in the light user category is TPG Standalone ADSL2+ 50GB plan (25GB peak + 25GB off-peak).


TPG is not a stranger to this prestigious Money magazine's annual award, having won a total of four awards from the magazine within the past two years. Last year, TPG was awarded the Money magazine Best of the Best Awards for Cheapest Broadband Plan for Heavy Usage and Cheapest Postpaid Mobile Plan for Medium Usage.


"We are very pleased to end this year on a high note by receiving these awards. 2011 has been a year of significant growth for TPG and we will focus on offering our customers incredible value in the new year" said Craig Levy, TPG's General Manager of Sales and Marketing.


TPG also won the 2011 People's CHOICE Award for Best Value Mobile Service earlier this year, signaling its increasing recognition as more than just an ADSL2+ Internet Service Provider.


TPG Media Release - Money Magazine Awards 2012.pdf


25 November 2011

TPG Statement Concerning Kyle and Jackie O Show


Sydney, 25 November 2011 – TPG does not share Kyle Sandilands’s view in relation to his recent comments made on the Kyle and Jackie O Show on the Southern Cross Austereo network.


We do not have any sponsorship arrangement with the program. Our contract with the network is such that our advertisements are placed evenly throughout the day.


We have taken action to remove any association with the program. This morning, Southern Cross Austereo has confirmed that all of TPG’s advertising has been removed from the program effective this Monday, 28 November 2011.


TPG Media Release - Kyle and Jackie O Show


10 November 2011

TPG Ups the Ante with New Bundle Deal


Sydney, 10 November 2011 – TPG has taken its award winning Unlimited ADSL2+ with Home Phone product to another level with the introduction of a new $69.99 per month Bundle deal.


In addition to TPG’s popular Unlimited ADSL2+ and Home Phone Line Rental, the new Bundle also includes:
  • Unlimited Local Calls (includes calls to 13/1300 numbers)
  • Unlimited Standard National Calls to Landlines (excludes calls to Australian Mobiles and Directory Services)
  • 100 International Minutes per Month (excludes calls to Satellite phones)
  • Wi-Fi Modem Router

TPG believes this Bundle offers more value than other competitors’ bundle offerings.


"TPG is taking another step forward in this competitive marketplace by introducing what we believe is the greatest consumer bundle TPG has ever offered" said Craig Levy, TPG's General Manager of Sales and Marketing.


The unlimited calls aspect of this Bundle is made possible by TPG’s own Voice Network. With presence in 65 out of 66 Call Collection Areas in Australia, TPG directly terminates local and national calls without using any third party providers.


TPG attracts a large number of customers with international backgrounds. The 100 International Minutes per month comprises of calls to all countries including international landlines and mobiles.


TPG also includes a Wi-Fi Modem Router for the first time in its bundle offering and by doing so has typically lowered the once off fees customers have to pay at sign up.


"In this Wi-Fi generation, many devices within a home require access to the Internet via wireless technology such as laptops, smartphones, iPads, and gaming consoles. The included Wi-Fi Modem Router from TPG enables these devices to wirelessly gain access to the Internet, therefore taking advantage of the Unlimited ADSL2+ access pipe" added Mr. Levy.


This Bundle is based on a 24 month contract and is only available for new customers. For customers who prefer shorter term contracts, TPG continues to offer its award winning $59.99 Unlimited ADSL2+ with Home Phone Bundle which is available on 6 and 18 month options.


For more information on this new Bundle, visit http://www.tpg.com.au/superchat

TPG Media Release - New Bundle


16 September 2011

TPG Releases 'Best Value in Australia' Mobile Plans


Sydney, 16 September 2011 – TPG has today released a new range of mobile plans labelled as Super Value. True to their namesake, these plans are designed toward delivering incredible value to the end consumers.


"Dollar for dollar, we believe these plans offer the best value anywhere in Australia." said Craig Levy, TPG's General Manager of Sales & Marketing.


Mr. Levy also ascertains that the Super Value plans give the best overall value in Australia which can save customers more than $20 a month.


In 2008, TPG introduced the SIM Only No Contract mobile plans into the Australian market place. TPG's mobile business has since then experienced steady growth and this is expected to continue with the introduction of the Super Value plans.


TPG believes the main stand out point of the Super Value plans is the introduction of unlimited calls to TPG Mobile and TPG Home Phone on the two most popular plans. TPG has experienced continued On–Net Home Phone growth in the last 24 months (End of Year Financial Report Results will be released on September 20). The unlimited calls feature to TPG Home Phone is geared toward building a bridge between TPG's two products – Home Phone and Mobile.


"We believe this product will change the mobile landscape in Australia. We are not aware of any other provider giving unlimited mobile to fixed line calls of some type at this price point in the consumer space" said Mr. Levy.


Compared to TPG's previous mobile plans, the Super Value plans offer a significantly increased overall value as shown in the table below.


Plans 'Any Network Value' Before 'Any Network Value' Now
Starter   $125   $180
Medium   $330   $550
Heavy   $600   $1,000

The Included Value in the Super Value plans can be used for Calls, SMS and MMS to Australian (including 13/18) and International Numbers.


"TPG is laser focused on delivering value to our end consumers, these plans are built with 100% consumer value and savings in mind. For example, we had customers asking for 13/18 numbers to be part of the Included Value and we have listened" Mr. Levy adds.


Over the past 12 months, TPG has been increasingly recognised as more than an ADSL2+ Internet Service Provider. TPG's mobile offering has won multiple awards such as the People's CHOICE Award 2011 for Best Value Mobile Phone Service, CANSTAR Blue 2011 Most Satisfied Customers Award for Mobile Phone Carriers, Money Magazine Award 2011 for Cheapest Postpaid Mobile Plan – Medium Usage, PC & Tech Authority 2010 and 2009 Best Tech Awards for Best Mobile Phone Service Provider.


TPG's mobile business model involves customer making order online or over the phone. Customers will then receive the SIM card via post after which they can activate it online. All usage information is available online only. To assist customers from not accruing excess charges, TPG sends SMS alert at 75% usage level.


For more information on TPG Super Value Mobile plans, visit www.tpg.com.au/mobile

TPG Media Release – Super Value


7 September 2011

TPG Enters the Mobile Broadband Space


Sydney, 7 September 2011 – TPG has recently introduced Mobile Broadband into their product range to increase depth in their consumer offering.


Entering an already competitive Mobile Broadband market, TPG promotes aggressive pricing for their plans starting at 500MB for $5 per month.


"Mobile Broadband is a very competitive market. We are now beyond the early adoption phase. TPG is able to offer prices that are up to 50% cheaper than some competitors" said Mr. Levy.


TPG Mobile Broadband has five different plans to suit various types of users. These plans are suitable for Internet on the go and usage such as accessing email, web browsing, and social networking. For heavy usage, TPG still recommends its ADSL2+ fixed broadband product suite.


This product offering presents great value to consumers and is similar to TPG Mobile – SIM only, no contract plans.


"The next phase of Internet growth is taking place via mobile and tablet devices. TPG Mobile Broadband plans are perfect for iPad or tablet owners. We are making Mobile Broadband more affordable for consumers, just like our DSL, Mobile, and Home Phone products" said Craig Levy, TPG's General Manager of Sales and Marketing.


TPG Mobile Broadband is routed internationally via TPG's PPC-1 undersea cable and locally via PIPE Peering, both owned and operated by TPG Telecom (ASX: TPM).


As an optional add-on, TPG offers a premium unlocked USB modem compatible with both Windows and Mac available for outright purchase for $49.99.


TPG's next consumer product launch is focused on a refresh of Mobile SIM only product range which TPG believes will be the best value in Australia.


For more information, visit http://www.tpg.com.au/mobilebroadband


TPG Press Release – Mobile Broadband


19 July 2011

TPG Kicks into Gear with Consumer Plans Changes


Sydney, 19 July 2011 – TPG has today made significant improvements in their Standalone ADSL2+ and ADSL2+ with Home Phone Bundle plans to stay ahead of competitors in the Australian broadband market.


TPG's Standalone ADSL2+ plans have been enhanced with major increases in their monthly usage quota. For example, the quota on the popular $49.99 ADSL2+ plan has gone up from 200GB (anytime) to 500GB (250GB peak + 250GB off-peak).


In addition, TPG's Bundle plans setup fee for 6 month contracts is now $99.95, down from $129.95. This short term contract is designed to cater for renters who do not like to be locked in a 24 month contract.


"TPG is all about providing excellent value to the end consumer and these plan enhancements reflect just that" said Craig Levy, TPG's General Manager of Sales & Marketing.


The improved plans are available for new and existing customers. All existing customers can choose to move to the new plans at no additional charge provided they remain on the same monthly price.


For more information on TPG’s new plans, visit http://www.tpg.com.au.


TPG Media Release – Plan Changes


1 April 2011

TPG takes out the People's CHOICE Award for "Best Value Mobile Service" at the CHOICE Awards 2011


TPG has won the People's CHOICE Award 2011 for the Best Value Mobile Service, beating Optus, Telstra and Vodafone! The prestigious award was based on a survey voted by 7,000 CHOICE members, and is the first year for a Telco award category.


"We focused on Australia's most popular $49.99 cap plan when entering the mobile market in August 2008. We changed the landscape removing the handset subsidy from the Cap – we gave the value to the consumer and lowered the monthly cost to $19.99 whilst still offering incredible value" said TPG's General Manager of Sales & Marketing Craig Levy.


TPG's SIM only no contract mobile deal revolutionised the marketplace. Major players in the mobile market soon tried to mimic this model, and TPG's mobile deals are now considered the future generation of mobile cap plans.


Following the release of TPG's $19.99 mobile cap, TPG introduced a loyalty deal to existing TPG Broadband customers by lowering the price point even further to $14.99.

"The CHOICE Awards recognise companies that are developing innovative and top–quality products and services, as well as standout individuals who have blazed a trail to bring real benefits to consumers" said CHOICE CEO Nick Stace.


TPG strives for excellent value and customer service. The Peoples CHOICE Award is a testament to TPG's mobile support team and online tools.


"We believe International Calls as part of the included Cap Value is now in hot demand from most of our customers and would be customers. TPG will be adding International to our Cap value towards the end of April 2011" said Mr Levy.


TPG Media Release – Best Value Mobile Service 2011


13 January 2011

Queensland Floods


TPG has been focusing its resources and those of our Brisbane based Pipe Networks to keep critical infrastructure available during the Queensland Floods. The work of the Queensland state and local governments, their emergency services teams, power utilities and volunteers has been remarkable in communicating about and managing these extraordinary events. TPG has added its support for that work with the following commitments:


TPG has today made a $100,000 donation to the Queensland Premier’s Flood Relief Appeal.


TPG will match dollar for dollar all employee donations to the Queensland Premier’s Flood Relief Appeal.


24 September 2010

TPG Releases Truly Unlimited ADSL2+


06 September 2010

TPG Launches Home Phone + Unlimited Broadband Bundle


29 May 2008

SP Telemedia


Recent media reports have made some statements about Soul Communications Pty Ltd, a wholly owned subsidiary of SP Telemedia Limited (“Soul”) which last month merged with TPG Holdings Limited (“TPG”).


David Teoh, the Executive Chairman of the newly merged TPG Soul group, has been spending his early weeks in the role understanding the Soul business and taking steps to improve the efficiency and profitability of the group.  He said “The TPG Soul group is already a very profitable participant in the Australian telecommunications industry.  We are initiating and driving positive changes to the operations of the group to improve the business for our customers, our staff and our shareholders.”


The group has achieved an EBITDA of $7 million from the full month’s combined April results of TPG and Soul and currently holds cash reserves in excess of $20 million.


There has been a recent strategic reduction in the number of staff employed in Western Australia, with some functions being moved to New South Wales and other functions being performed off shore.  Soul has paid all employee entitlements, and issued all termination notices, as the law requires.


Soul has been assisting the Australian Workplace Ombudsman in connection with enquiries being made about a company called Soul Shop Pty Ltd, a former dealer of Soul.


Any steps taken by Soul in connection with dealers have been taken under the terms of the contracts with those dealers.


7 April 2008

SP Telemedia shareholders approve TPG merger to create one of Australia's most profitable telecommunications companies


The merger of SP Telemedia Limited (ASX: SOT), the telecommunications company that trades as SOUL, and TPG Holdings Limited, one of Australia's leading internet service providers, becomes effective today, following approval by SP Telemedia shareholders at a general meeting held in Sydney. Completion of the transaction will be on 22 April 2008.


The combined business has one of Australia's largest DSLAM networks, a 700,000-strong customer base and experienced management. Plans to integrate the two businesses and their networks are already well advanced; and these will create opportunities to increase network traffic, bundle and cross-sell products, reduce future capital and operational costs, and improve cash flow.


Mr Robert Millner, who will retire as chairman of SP Telemedia but remain a non-executive director, said: 'The merger of SP Telemedia and TPG has created one of Australia's largest and most profitable telecommunications companies, well placed to participate in any further industry consolidation. The acquisition of TPG will be earnings per share accretive in FY2009 and forecast EBITDA for the year is expected to exceed $100M. FY2008 earnings will be affected by one-off integration costs.'


Mr David Teoh, who will become executive chairman of SP Telemedia, said: 'The merged business is in an excellent position to continue the strong growth achieved to date by TPG. Through combining SP Telemedia's extensive IP voice, video and data network and mobile and business product capability with TPG's 257 DSLAM network and broadband customer base, we will have significant opportunities to increase competitiveness and expand market share.'


After completion of the Shareholders meeting all the directors of SP Telemedia, other than Mr Robert Millner and Mr Denis Ledbury, resigned their positions and Mr David Teoh Mr Alan Latimer and Mr Joseph Pang were appointed directors of the company.


As announced in February, SP Telemedia shareholders on the register at 17 April 2008 will receive a fully franked special dividend, including the interim dividend, of 2.4 cents per share, payable on 22 May 2008. This dividend will not be paid on shares issued as consideration for the acquisition of TPG.


29 June 2007

TPG Launches $69.99 150GB ADSL2+ Super Plan


TPG Internet are delighted to launch our new 150GB ADSL2+ Super Plan for an unprecedented $69.99 per month.


TPG Internet are responding to increasing customer demand for high download quota plans and are able to deliver the new Super Plan using our significant bandwidth capacity.


We are excited to provide our customers the opportunity to realise the full potential of the internet. The 150GB ADSL2+ Super Plan is ideal for enjoying media-rich content, graphic-intensive online gaming, online streaming TV (IPTV), VoIP phone services as well as new applications and services being developed for super speed connections.


TPG Internet’s 150GB ADSL2+ Super Plan includes 40GB of downloads during peak time and 110GB of downloads during off peak time (1am to 7am customer’s local time). The Super Plan also includes a generous 30MB personal webspace, 20 email addresses and free spam and virus filtering. In addition, customers at eligible exchanges can take advantage of TPG Internet’s free IPTV service which offers a range of news, finance, foreign language and entertainment programs which are not counted against the ADSL2+ download quota.


There are no additional or hidden costs with the new Super Plan. Throttling will apply when download quotas are reached.


“The introduction of the $69.99 150GB ADSL2+ Super Plan will provide customers comprehensive access to a high speed, quality internet service at an affordable price.” said TPG Internet’s General Manager, Mr Vitek Piestrzynski, “We will continue to progress strongly with our national ADSL2+ roll out project to provide this service to more Australians in the near future.”


The new $69.99 150GB ADSL2+ Super Plan is now available. Customers can register online at www.tpg.com.au or by telephone on 13 14 23.


Media contact:
tpgmarketing@tpg.com.au


4 March 2005

TPG Launches New Broadband Plans with VoIP Services!


TPG are thrilled to announce the establishment of a series of new plans for their Broadband services, both business and residential. TPG has well established itself as a market leader and to continue this leadership a new range of plans have been developed to encompass the growing needs of TPG’s current customers and potential customers.


Broadband penetration in homes is on the rise and TPG’s new range of plans will provide an option for every user in the market. The new plans are designed to suit the needs of all customers, ranging from 200MB downloads to unlimited downloads. Everyone from light internet users, who only check email occasionally, to heavy internet users who do everything online from email to gaming to downloading MP3 files, will be able to take advantage of the plans that TPG has to offer. The new residential plans range in price from $24.95 per month to $79.95 a month, making them a viable option for consumers. TPG’s business plans are also highly competitive ranging from $79.95 per month to $149.95 per month. Most of these plans will also include free calls with TPG’s Virtual Phone Card service, allowing customers to take advantage of the range of services TPG has to offer.


Keeping in line with TPG’s current plans, all TPG’s new plans are highly affordable and are competitively priced in the current market. TPG Internet’s General Manager, Mr Vitek Piestrzynski stated ‘Our new plans will provide our customers with what they have been asking for, high quality internet connection at low and competitive prices and we are providing them with free telephone calls through our Virtual Phone Card product’.


TPG’s Virtual Phone Card is an easy to use, great rate calling card, which has previously only been available to new broadband customers. The Virtual Phone Card service utilises current VoIP technology to provide a high quality calling service for its customers. As of 14th February, this service is available to all our current and new customers. Combining TPG’s Virtual Phone Card service and broadband plans will enable TPG’s customers to take greater advantage of the overall low cost high quality services TPG has to offer, as well as provide an opportunity to utilise and become familiar with a new product. Further details about these plans and our Virtual Phone Card service can be found at www.tpg.com.au. Virtual Phone Card rates are as low as 8.8c between capital cities and 1c per minute to the UK (www.tpg.com.au/vccard/).


TPG are sure that all current and potential customers will be pleased with this new range of plans and look forward to the continuing growth of both customers and services.


7 January 2005

TPG DONATES $100,000 to UNICEF TSUNAMI APPEAL


TPG has been greatly moved by the tragedy of the Southeast Asian Tsunami and has donated $100,000 to the UNICEF TSUNAMI APPEAL to assist the relief efforts for the millions of persons so severely affected by the Tsunami and its aftermath. We have also appealed to all our staff and will additionally match their donations dollar for dollar.


With millions of people left devastated in our neighbourhood by the Tsunami, UNICEF has been both rushing emergency aid and working with governments to assess pressing priorities.


If you would like to donate as well you can do so online at www.unicef.org.au or by phoning 1300 732 240. No matter what size donation, you too can assist UNICEF in its efforts to help the people that will be affected by this tragedy for many years to come. UNICEF accepts VISA, MasterCard and BankCard


Kind Regards,

TPG Internet
Ph: 13 14 23
www.tpg.com.au


27 September, 2004

TPG announces the launch of 1.5 Mb High Speed Broadband Plans from $24.95


[Sydney] Market Leader, TPG announced this afternoon the launch of a new range of broadband plans.


The 1.5 Mb Value plan is available for $24.95/mth with 200 MB of downloads (excess downloads are available for 15c per MB, capped at $35. After 20GB speed is throttled to 64K). Users pay no more than $59.95 per month! This plan comes with a FREE USB modem.


The 1.5 Mb Home Unlimited plan is available for $49.95/mth with unlimited downloads (with free 20GB of downloads, thereafter speed is throttled to 64K). This plan also comes with a FREE USB modem. Both plans feature 5-email addresses with FREE Spam and Virus filters, and 10MB of personal webspace.


The 1.5 Mb Business Unlimited plan is available for $99.95/mth and features unlimited downloads, a static IP address, 20 email addresses with FREE Spam and Virus filters, and 30MB of personal webspace.


TPG also is offering users the choice of purchasing a 4 port router for $59.95 with the plans.


TPG Internet’s General Manager, Mr. Vitek Piestrzynski, remarked "The aim of the new Broadband 1.5 Mb plans is to provide our customers with high performance and value for money broadband services."


For further information about TPG’s 1.5 Mb plans and how to register, please visit www.tpg.com.au or contact their customer service team on 13 14 23.


24 August, 2004

TPG reaches an important milestone - 50,000 Broadband Subscribers.


[Sydney] TPG was presented today with a plaque in recognition of the company's achievement in connecting 50,000 broadband customers nationwide. The General Manager of TPG Internet, Mr Vitek Piestrzynski, was presented the plaque by the Managing Head of Sales at Telstra Wholesale, Mr Martin Mercer.


Mr Mercer recognised TPG as currently being Telstra Wholesale's "largest and fastest growing customer". He also mentioned that "they [TPG] have achieved remarkable growth in the DSL area and I congratulate them on this important milestone." Accepting the plaque on TPG's behalf, Mr Piestrzynski noted that this was a "significant milestone for TPG" and "we are extremely pleased in achieving 50,000 DSL customers, being the number two provider of DSL services, and most importantly satisfying the needs of our customers".


TPG is a privately owned Australian IT company and over the past 18 years, we have grown to become one of the larger Australian owned IT businesses, and the 2nd largest Australian owned ISP. We provide four ranges of products and services, including Internet access, Networking solutions, PCs, Laptops & Servers and Accounting Software Packages.

TPG Internet started operation in 1996 and since then has experienced sustained and rapid growth. TPG Internet offers ADSL broadband access, dialup access, permanent connections, email services, Virtual Private Networks (VPN), website and domain name hosting. We have both a domestic and international data backbone enabling us to provide high quality and low cost Network services. We also have our R&D division developing and supporting an extensive range of products and services.


We are very pleased with our achievement in reaching 50,000 DSL customers and it complements our large Internet customer and corporate customer base. Since inception, our business has experienced rapid growth.


We would like to extend a thank you to our customers, as without their loyalty to our company we would not have achieved this result, our partners and especially Telstra with whom we have had a successful partnership over the past 8 years.


The future looks very positive for TPG and the growth we have experienced will continue along with our focus on customer satisfaction. We are, as well, focused on introduction of new services and meeting the demand of the future.