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SIM ONLY MOBILE PLANS

You could save when you BYO mobile and sign up to TPG SIM Only. Whether you’re a heavy data user or just need to talk-and-text, we’ve got a plan to suit you.

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Why TPG Mobile?

Pre Paid
Renews every month

Conveniently auto-renewed each month. You can also choose to add prepaid balance for complete control of your spend.

Contracts
No lock-in contracts

All our SIM-only plans are month-to-month and you can change plan without hassle. 

$0 Delivery
Free express delivery

We'll fast-track your free SIM! Get it next business day at no extra cost. Just pay your first month’s plan fee and complete your order before 12pm weekdays. Metro areas only.

Keep number
Easy online activation

Activate your SIM in My Account as soon as your SIM arrives or choose an eSIM to be ready to go in minutes. If you’re switching from another mobile provider, you can keep using your old SIM until it stops working.

Internet access 5
Trial our 5G network

We've extended the trial of our 5G network on our 60GB Plan until further notice. Find out more and check coverage here. Also, our 4G network reaches over 22 million people across Australia.

1986
ESTABLISHED IN AU
4G
Awesome Network
300,000
Live Mobile Customers
2
MIL +
TPG Group Customers

Important things you need to know

Call Rates

In light of recent events in Ukraine, TPG is offering free standard international mobile calls from Australia to Ukraine (+380).

Free calls to Ukraine offer available until withdrawn. A small number of customers may still see charges after placing mobile calls to these countries. In this instance, please contact customer service for a full credit.

The call rates below are for the current plans. If you purchased your plan prior to 12 July 2021, please click here to view call rates.

Type of ServiceRate
Standard Voice Calls
Calls to Standard Australian NumbersUnlimited
Calls to Standard International NumbersInternational Call Rates
Standard Video Calls
Standard National Video Calls$1 per minute + 40c flagfall
International Video Calls$1.50 per minute + 40c flagfall
Standard SMS & MMS
SMS to Standard Australian MobilesUnlimited
SMS to International Mobiles50c per message (max 160 characters)
MMS to Standard Australian MobilesUnlimited
MMS to International Mobiles75c per message
Voicemail
Voicemail Deposit within AustraliaUnlimited
Voicemail Retrieval within AustraliaUnlimited
Special Numbers
13/1300 numbersUnlimited
1800 numbersUnlimited
1900 numbersUnsupported
Directory Assistance 1223$2 per call
Calls to Tpg SupportUnlimited
Other Services
Diversions (within Australia)Unlimited
Diversions (International Numbers) set up manually on your phoneNot Supported
Premium SMSNot Supported

SIM Cards

After you purchase a TPG mobile plan, we will send you a SIM card containing a single SIM in all sizes: Standard, Micro and Nano.

Once you receive the SIM card, simply push out the SIM type you need.

simcard

If you are already a TPG customer and need a replacement SIM, please call 13 14 23 (Option 3 +2).

Coverage

Trial our 5G network on TPG’s $40/60GB plan until 1 June 2023 (unless extended). You’ll need a compatible 5G phone and must be in a 5G coverage area. 5G rolling out to selected areas of major cities.

In non-5G coverage areas, or if you don’t have an eligible TPG Mobile plan or compatible 5G phone, you’ll continue to automatically connect to the 4G/3G Network, where it’s available.

5G Network Trial Terms & Conditions: We are extending our 5G access trial (‘the Trial’) on Eligible Plans to new and existing TPG mobile customers (‘Eligible Customers’) who sign up to, or are currently on the $40 60GB Plan (‘Eligible Plan’). This means that all Eligible Customers will have or continue to have access to our 5G Network until further notice. If you do not want to participate, or continue to participate in the Trial, please ensure you turn 5G off in your settings on your compatible device. If you are an Eligible Customer and would like to participate, or continue to participate in the Trial, you don’t need to do anything to access the trial, however, you must: (1) have an active mobile recharge on an Eligible Plan; (2) have a 5G compatible device; and (3) be in a 5G coverage area. Please use our coverage checker to find out more about our 5G coverage. If you choose to participate in the Trial, you will not be charged any additional costs (ie. you are only required to pay the fees for your active recharge on an Eligible Plan) and all your standard inclusions for your chosen plan will remain the same.

Important Things you need to know

About your Mobile Plan

General for all plans:

All TPG mobile plans are prepaid and auto-renew every month until you cancel. The recurring monthly plan fee is charged in advance, 7 days before the start of the next billing cycle.

Included Data:

All data for use in Australia within 4G coverage areas. When customers are not within a 4G coverage area, the mobile service will automatically switch over to 3G and speeds will be much less than that of 4G. Actual speeds and functionalities may vary due to things like device capability, location, and network congestion. TPG Mobile plans have a specific amount of included data each month. Data usage (including for social networking) is not unlimited and will be taken out of your included data. Once all included data has been used, data will not be available until your next monthly billing cycle, unless you pay for Excess Data. Tethering is permitted to personal devices only, but must not be used in a modem or as a substitute for a home internet service. TPG will endeavour to warn you via SMS when you are about to exceed and have exceeded your included plan value amount. TPG displays the information regarding usage to you via tpg.com.au/account.. Usage will generally appear in My Account within 48 hours. You are responsible for any usage irrespective of any warnings. If you have any questions, please call TPG Customer Support on 13 14 23.

Excluded Usage:

These plans exclude excess data, calls to international numbers, SMS and MMS to international numbers, calls to satellite phones, third party content, video calls to standard Australian and international numbers, international roaming, directory assistance and other enhanced services. Calls and SMS to 19 numbers, diversion to international numbers, and premium SMS/MMS are not supported.

Unlimited Usage:

Unlimited National Calls, SMS & MMS to Standard AU Numbers (includes 13/1300). Excludes premium services and video calls. Personal use only. Acceptable use policy applies.

Prepaid Balance:

In addition to your recurring monthly plan charge, you have the option to make additional prepayments for usage that is not within the included value for your plan, by topping up your Prepaid Balance. Minimum $10 top-up to Prepaid Balance required. You may top-up your Prepaid Balance when you purchase your service or any time at tpg.com.au/account. If your service is cancelled, any unused balance of your Prepaid Balance will not be refunded.

Excess Data:

TPG Mobile plans have a certain amount of included data each monthly billing cycle. If at any time in a billing cycle you use up the amount of included data, we will charge $10 out of your Prepaid Balance to increase the amount of included data available in that particular billing cycle by 2GB. If there are insufficient funds in your Prepaid Balance, your mobile data will become inactive until your Prepaid Balance is topped up.

Charges for Excess Data:

We will charge $10 out of your Prepaid Balance (if available) which will give you an extra 2GB to use for the remainder of the billing period . Over 2GB excess data: We will charge an additional $10 out of your Prepaid Balance (if available) which will give you an extra 2GB to use for the remainder of the billing period.

International Call Pack:

International Call Pack can be purchased for an additional $5 per month. You may purchase the $5 per month International Call pack when you purchase your service or any time at tpg.com.au/account. Once purchased, you will be charged $5 per month in addition to your monthly plan fees until you cancel.

Includes unlimited standard calls to 37 countries (mobile and landline). Excludes SMS, MMS, video calling, premium calls & SMS and satellite calls. Countries may vary – see website for updated list of eligible countries: tpg.com.au/mobile/idd/international-rate.

TPG Broadband Bundling Discount:

TPG Broadband Bundling Discount (‘Offer’) is available to new and existing TPG mobile customers who sign up or change to a 25GB, 45GB or 60GB TPG Mobile plan ('Eligible Mobile Plan') and link their mobile account with an Eligible TPG Internet Plan (‘Eligible Customer’). Eligible TPG Internet Plans are: NBN, Home Wireless Broadband, 5G Home Broadband, FTTB, and FTTH plans. To receive the Offer, an Eligible Customer must acquire an Eligible TPG Internet Plan and an Eligible Mobile Plan using the same TPG account. An Eligible Customer with separate TPG mobile and internet accounts can link their accounts by calling Customer Support on 13 14 23. After linking accounts, discount will be applied at the start of the next billing period.

Eligible Customers will receive the following discount: $5 off monthly mobile plan fees for 25GB and 45GB plans; $10 off monthly mobile plan fees for 60GB plan.

Eligible Customers will receive a discount on their monthly mobile plan fees for as long as they stay connected to both services. Discount is not available for customers signing up to the 12GB TPG Mobile plan.

Discount is forfeited if the associated Eligible TPG Internet Plan is cancelled or becomes inactive, or if you unlink your TPG accounts. If discount is forfeited, standard monthly mobile plan fees will apply at the start of your next billing period. Cannot be used in conjunction with any other in-market offers. Bundling discounts will be suspended for the duration of any promotional discounts. Offer available until withdrawn. Services subject to capabilities, network limitations and customer location. Offer not for commercial/resale purposes or exchangeable/redeemable for cash. Subject to change.

International Roaming:

International roaming is not included in TPG Mobile plans. Charges for international roaming will be deducted from your Prepaid Balance on a Pay As You Go basis. Significantly higher call, SMS and data rates will apply. See tpg.com.au/mobile/#international-roaming for roaming rates. We recommend that you opt-in to International Roaming via tpg.com.au/account before leaving Australia. If you need to turn on International Roaming after leaving Australia, please call us on +61 2 9007 3023 from any phone. We highly recommend you disable Mobile Data and roaming settings on your device before going overseas to ensure that you do not incur unexpected and high data usage fees whilst roaming. See support.tpg.com.au/mobile-international-roaming for more information.

Offer: 50% off mobile plan fees for the first six months (New customers)

50% off mobile plan fees for the first 6 months

For personal use only. Offer available to new TPG mobile customers who sign up to a $20, $25, $30 or $40 TPG SIM Only mobile plan (‘Eligible Plan’) with unique promotion code from 18 May until offer is withdrawn. Eligible customers receive 50% off Eligible Plan fees for the first 6 months (‘Discount’). Discount for Eligible Plans include: $10/mth off plan fees on the $20 (12GB) plan, $12.50/mth off plan fees on the $25 (25GB) plan, $15/mth off plan fees on the $30 (45GB) plan and $20/mth off plan fees on the $40 (60GB) plan. Discount will be applied as a monthly recurring credit as long as you stay continuously connected to your chosen plan for the first 6 months. After 6 months, your monthly plan fees will be charged at the undiscounted monthly price for your chosen plan. If you cancel or change your plan within the first 6 months, any remaining monthly discounts you have in connection with this offer will be forfeited. Existing TPG mobile customers are excluded from this offer. This offer cannot be used in conjunction with any other offer, including the available discount for bundling a TPG mobile plan with TPG Broadband. In this instance, the bundling discount will not apply for the period of your promotional Discount but will apply after your promotional Discount has concluded. Offer available online and by calling 13 14 23 only. Services subject to capabilities, network limitations and customer location. Offer not for commercial/resale purposes or exchangeable/redeemable for cash. Subject to change.

Offer: Free standard international calls to Ukraine

Free standard international calls to Ukraine:

For personal use only. Free standard international mobile calls from Australia to Ukraine (+380) available to postpaid and prepaid mobile customers from 04/03/2022 AEDT 12:01AM (‘Offer’). Offer is available until withdrawn. Free standard international mobile calls offered by Vodafone, Kogan, Lebara, felix, TPG, iiNet, Westnet and Internode. If your service provider is TPG, iiNet, Westnet or Internode, please check your bill, and if you have been charged for any call to Ukraine during this time, please contact customer service who will apply the relevant credit for you. Exclusions: Premium calls, Premium SMS, SMS, MMS, video calls, calls to satellite phones, and international roaming in Ukraine. MBB, NBN and Tablet Plan customers are excluded from this offer. Services subject to device capabilities, network limitations and customer location. Prepaid customers must have an active mobile service. Not for commercial or resale purposes.

TPG Mobile Service

Video Calling:

Video Calling is handset dependent and both parties of the call must be in a 3G/4G coverage area. Video Calling is not supported. For coverage details see coverage map

Monthly Usage Quota and Data

Enabling and Using Mobile Data:

By enabling DATA, you are able to use services like internet browsing, email, navigation, downloading maps, checking the weather and other online services on your mobile phone. These services use data.

  • If you exceed your plan's Included Mobile Data value, additional excess data usage charges will be payable in accordance with the terms of the plan you acquire.
  • Data usage includes combined upload & download data transfer.
  • DATA is enabled by default on all TPG Mobile plans.
  • Any unused Included Mobile Data in a month does not roll over into subsequent months.
  • The data usage records in the "My Account" section of the TPG website may be delayed by up to 30 minutes.
  • Some mobile phones have the capability to run multiple data sessions at the same time. This will be recorded in your mobile usage as overlapping data usage within the same time periods.

More Information

Personal, non-commercial use only:

All plans are for personal use only and may not be acquired by companies or businesses or used for commercial purposes or in a manner that may adversely affect the mobile network. In particular the services may not be used for wholesaling, reselling, refilling, SIM boxing or any other commercial purpose. If TPG reasonably believes that you are using the service for commercial purposes in breach of this clause, or in a manner that may adversely affect the mobile network, TPG may immediately suspend the mobile service and may provide 24 hours' notice of termination of the mobile service.

Payments:

All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you have the option to make additional prepayment for usage that is not within the included value (if any) for the plan that you have acquired. If there are insufficient funds in your prepaid balance, you will not be able to make any usage that is not part of your included value. Prepayments can be made during registration or after activation via the My Account section of the TPG website. If you choose to make additional prepayment, the amount will be debited from your nominated bank account or credit card. We will send you messages about your usage during the month. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.