Mobile Talk & Text Cap Light - $5.99 Per Month - No Contract
Exclusive offer for existing active TPG ADSL, ADSL2+, Naked ADSL2+, ADSL2+ with Home Phone customers.
Mobile Talk & Text Medium - International Calls Included in Cap Value
Exclusive offer for existing active TPG ADSL, ADSL2+, Naked ADSL2+, ADSL2+ with Home Phone customers.
Mobile Talk & Text Heavy - International Calls Included in Cap Value
Exclusive offer for existing active TPG ADSL, ADSL2+, Naked ADSL2+, ADSL2+ with Home Phone customers.
Standard Voice Calls to other mobiles within Australia
Fixed Line Calls to Any Network in Australia
National & International SMS and MMS to Any Network (including TPG Mobiles)
National Video Calls
Free Voice Mail Deposit & Retrieval
TPG to TPG Cap Value
Standard Voice Calls to TPG Mobiles within Australia
If you exceed your plans "TPG to TPG Cap Value", charges for standard voice calls to TPG mobiles will be deducted from your Mobile Deposit. The "TPG to TPG Cap Value" and "TPG to Any Network Cap Value" are not interchangeable.
Pay As You Go Plans - No Contract Micro SIM Now Available
Our Pay As You Go plans are great for occasional mobile users. Pay a small access fee of $1 a month and the rest you pay per use at some of the cheapest call rates around. TPG DSL (ADSL, ADSL2+ and Naked ADSL2+) customers receive 150MB of data per month (or 50MB for Non TPG DSL Customers).
Note : Existing TPG DSL (ADSL, ADSL2+ and Naked ADSL2+) customers must choose "I am an existing TPG Subscriber" and log into the online mobile registration page with your TPG DSL Username and Password to be eligible for the 150MB included mobile data - exclusive to TPG DSL customers.
Existing TPG DSL (ADSL, ADSL2+ and Naked ADSL2+) customers are entitled to obtain multiple Pay As You Go Mobile plans. However, only the first Pay As You Go plan includes 150MB of data per month. Additional plans purchased will include 50MB of data per month.
Mobile Pay As You Go Budget $1 Per Month - No Contract
Cap Saver Plans - No Contract Micro SIM Now Available
Included Cap Value can be used for Mobile Data, SMS, MMS and Calls to National Mobiles & Fixed Lines plus 13/1300/1800 and Voicemail. Our range of Cap Saver plans provide unbeatable value and are packed with a huge amount of cap value.
Standard voice calls within Australia (Mobile and Fixed Line)
Voicemail deposits and retrievals
Standard national SMS and MMS
International SMS and MMS
Call diversion
Mobile data
1st Month Minimum Charges
Super Value Plans
No Contract
Starter
$49.99
Medium (when you have TPG Broadband)
$54.99
Medium
$57.99
Heavy (when you have TPG Broadband)
$69.99
Heavy
$74.99
Infinity & Beyond
$85.00
Pay As You Go Plans
No Contract
Budget
$41
Cap Saver Plans
No Contract
Starter
$49.99
Basic
$52.99
49 Cap Saver
$59.99
79 Cap Saver
$79.99
Premium
$89.99
Executive
$119.99
1stmonth minimum charges on TPG no-contract Mobile plans calculated as:
$(Mobile monthly charge in first month) + $20 SIM charge + Mobile Deposit of $20.
Sign up with us and you will receive the following benefits:
The ability to switch your Mobile Phone number from your current provider to TPG's Mobile plans.TPG supports number porting
from Prepaid and Postpaid plans.
Online statements give you a complete breakdown of your call charges to assist you in tracking your daily spending.
Ability to bring your own unlocked Mobile Phone (BYO) or purchase a phone from TPG at super cheap prices.
No contract.
Important Things You Need to Know
Super Value Plans:
Special discounted offer only available for new and existing TPG customers when they bundle with TPG ADSL,
ADSL2+, Naked ADSL2+ and ADSL2+ with Home Phone plans. Discounted Mobile monthly charge reverts to standard
price of $17.99 (Medium - Super Value plan) from discounted $14.99 and $34.99 (Heavy - Super Value plan) from discounted $29.99,
if TPG Broadband is terminated or not active.
Included Value: ^ For Super Value plans, Included Value means the available monthly usage value which can be used within each billing month for
eligible calls and other usage types. Eligible Calls and Usage types are: Calls, SMS & MMS to Standard Australian (includes 13/18) and
International Numbers (Landlines & Mobiles), Video Calls to Standard Australian Mobiles, Diversion within Australia and Tethering.
Standard rates apply for usage outside of the Included Value. Unused Included Value is forfeited at the end of each monthly billing cycle period.
SMS & MMS not counted towards Included Value for Heavy plan only due to Unlimited quota.
#$100 Included International Value:
This offer applies to Infinity & Beyond Super Value plan only. $100 Included International Value can be used for Calls to International Numbers.
International call rates apply beyond $100 of Included International Value. Included International Value excludes International Roaming and
Data usage whilst Roaming.
Excluded Value:
Super Value Plans exclude Calls and SMS to 19 numbers, Premium SMS, Optus Zoo services, Third Party content, International Video Calls,
International Roaming, Directory Assistance, Calls thru to connect services (eg 124YES) and other Enhanced Services.
Included & Excess Data:
Each Super Value plan has a specific amount of Included Data each month, Excess Data rate applies once Included Data is exceeded.
^^Super Value Extras for use in Australia:
TPG Medium, Heavy and Infinity & Beyond Super Value Plans are for personal use only and may not be acquired by companies or businesses or used
for commercial purposes or in a manner that may adversely affect the mobile network. In particular the services may not be used for wholesaling,
reselling, refilling, SIM boxing or any other commercial purpose. If TPG reasonably believes that you are using the service for commercial purposes
or in a manner that may adversely affect the mobile network, TPG may ask you to switch to another plan or may provide one month's notice of termination
of the mobile service.
– Unlimited Calls to Voicemail & TPG Support (13 14 23) - applies to all Super Value Plans
– Unlimited Calls to TPG Mobile & Home Phone - applies to Medium & Heavy Super Value Plans
– Unlimited SMS & MMS to Standard Australian & International Numbers - applies to Heavy and Infinity & Beyond Super Value Plans.
– Unlimited Access to specific Social Networking sites- Applies to all Super Value Plans and can be only used within Australia.
~Facebook®, Twitter®, LinkedIn®, MySpace®, eBay® and Foursquare®.
Access to social networks require compatible handset. Excludes social media SMS or other alert services set up by the user.
Facebook and the Facebook logo are registered trademarks of Facebook, Inc. Twitter and the Twitter logo are trademarks of Twitter Inc.
Ebay: eBay and the eBay logo are trademarks of eBay Inc. Linkedin and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or
other countries.
Foursquare: and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved.
Accessing other websites via TPG Unlimited social network sites will incur charges or will come out of the value for Included Data.
Charges may apply if these specific Social Networking sites are accessed via Tethering.
Cap Saver Plans:
Exclusive offer for existing TPG Broadband customers (with TPG ADSL, ADSL2+, Naked ADSL2+, ADSL2+ with Home Phone plans).
Discounted mobile monthly charge reverts to standard price of $19.99 (49 Cap Saver) if TPG Broadband is terminated or not active.
3 Included Cap Value excludes: premium SMS, Optus Zoo services, Third Party content, International voice calls, International roaming,
190 calls and other Enhanced Services.
Free TPG to TPG Mobile (only available on Cap Saver plans):
4 Free calls to any TPG, Soul or Optus GSM mobiles between 8pm to midnight, every day, for the first 20 minutes of each call.
Cap Value is the allowance available for use each billing month for eligible call types. Standard call rates apply for
usage outside the Cap Value. Unused Cap Value is forfeited at the end of each monthly period.
Video Calling ( Only available on TPG Super Value Plans ):
Video Calling is handset dependent and both parties to the call must be in a 3G coverage area. For coverage details see
http://www.tpg.com.au/mobile/coverage.php.
Payment:
Monthly payment in advance for the monthly charges. Direct Debit from a Bank Account or Credit Card is the only payment option available.
Mobile Deposit:
TPG Mobile service is neither prepaid nor post paid. At the time of registration, we debit $20 that is kept as a Security Deposit and used to pay for any excluded or
excess usage outside your Included Value (for Super Value and Cap Saver plans) or all usage (for Pay As You Go plans). Excluded or excess usage means any Calls,
Text or Data that go either above your Cap Value or are not included in your Included Value. Once your deposit goes below $5, we will debit a sufficient amount from
your bank account/credit card to top it back again to $20. If your usage is high, this can occur more than once per month and more than $20 might need to be debited.
You authorise us to make such debits to your account/credit card. If you do not exceed your Included Value and do not incur any charges that are excluded from your
Mobile plan, your deposit will not ever be debited. We will send you SMS messages about your usage and the debits during the month. Your service will become inactive
if our attempts to debit credit card/bank account to top up your deposit are unsuccessful. Any unused Security Deposit will be credited back to your account once you
cancel the service.
Enabling and Using Mobile Data (GPRS/3G):
By enabling DATA (GPRS/ 3G), you are able to use services like internet browsing, email, navigation, downloading maps,
checking the weather and other online services on your mobile phone. These services use data.
–
If you exceed your plan's Included Mobile Data value, additional excess data usage charges will be payable in accordance with the terms
of the plan you acquire.
–
Data usage includes combined upload & download data transfer.
–
DATA (GPRS/ 3G) is enabled by default on Basic, 49 and 79 Cap Saver, Premium, and Executive Cap Saver Plans, Budget Pay As You Go Plans and all Super Value Plans.
–
Any unused Included Mobile Data in a month does not roll over into subsequent months.
–
The data usage records in the "Your account" section of the TPG website may be delayed by up to 2 days.
Charges for data usage on Super Value Plans:
Data usage on Super Value Plans is charged at $0.0025 per 10KB session.
Example of charges:
6KB (rounded to minimum 10KB)
= $0.0025
100KB
= $0.025
500KB
= $0.125
1000KB (1MB)
= $0.25
Charges for data usage on Pay as You Go Plan:
† Data usage on Pay As You Go Plan is 2.75¢ per MB, charged per 100KB session.
Example of charges:
60KB (rounded to minimum 100KB block)
= $0.00275
1000KB (1MB)
= $0.0275
Charges for data usage on Cap Saver Plan:
Data usage on Starter, Basic, 49 Cap Saver and 79 Cap Saver plans is charged at 0.2¢ per 10KB session.
Example of charges:
6KB (rounded to minimum 10KB)
= $0.002
1000KB (1MB)
= $0.2
Data usage on Premium and Executive plans is charged at 2¢ per 10KB session.
Example of charges:
6KB (rounded to minimum 10KB)
= $0.02
1000KB (1MB)
= $2
•
Charges for data usage will be taken out of your included plan value, or, if the data usage exceeds will be take out from your Deposit balance.
Remember if your Deposit falls below $5 at any time, you will be debited an amount sufficient to restore the Deposit balance back up to $20.
The Deposit balance could be restored multiple times a day if you continue to accrue data usage.
•
TPG will endeavour to warn you via SMS when you are about to exceed and have exceeded your included plan value amount.
TPG receives information regarding usage and displays it to you (via the 'Your Account' section of this website) 24 to 48 hours after
you accrue it. Therefore we are not able to immediately warn you about heavy usage. You are responsible for any usage irrespective of any warnings.
•
To check the data usage charges, please visit www.tpg.com.au/mobile/callrates.php.
If you have any question, please call TPG Customer Service on 13 14 23 before you activate the service.
