TPG Mobile Plans

1^st month minimum charges on TPG no-contract Mobile plans calculated as: $( Mobile monthly charge in first month) + $20 SIM charge + Mobile Prepayment Outside Included Value of $20.

Super Value Plans:

Are only available for new registrations. Special discounted offer only available for new and existing TPG customers when they bundle with TPG ADSL, ADSL2+, Naked ADSL2+ and ADSL2+ with Home Phone plans. Discounted Mobile monthly charge reverts to standard price of $17.99 (Medium - Super Value plan) from discounted $14.99, if TPG Broadband is terminated or not active.

^{^} Included Value:

For Super Value plans, Included Value means the available monthly usage value which can be used within each billing month for eligible calls and other usage types. Eligible Calls and Usage types are: Calls, SMS & MMS to Standard Australian (includes 13/18) and International Numbers (Landlines & Mobiles), Video Calls to Standard Australian Mobiles and Diversion within Australia. Standard rates apply for usage outside of the Included Value. Unused Included Value is forfeited at the end of each monthly billing cycle period.

Excluded Value:

Super Value Plans exclude Calls and SMS to 19 numbers, Premium SMS, Optus Zoo services, Third Party content, International Video Calls, International Roaming, Directory Assistance, Calls thru to connect services (eg 124YES) and other Enhanced Services.

Included & Excess Data:

Each Super Value plan has a specific amount of Included Data each month, Excess Data rate applies once Included Data is exceeded. Data usage while Tethering is taken out of your Included Data.

^{^^}Super Value Extras for use in Australia:

TPG Medium Super Value Plan is for personal use only and may not be acquired by companies or businesses or used for commercial purposes or in a manner that may adversely affect the mobile network. In particular the services may not be used for wholesaling, reselling, refilling, SIM boxing or any other commercial purpose. If TPG reasonably believes that you are using the service for commercial purposes or in a manner that may adversely affect the mobile network, TPG may ask you to switch to another plan or may provide one month’s notice of termination of the mobile service.

• Unlimited Calls to Voicemail & TPG Support (13 14 23)
• Unlimited Calls to TPG Mobile & Home Phone
• Unlimited Access to specific Social Networking sites

^~Facebook®, Twitter®, LinkedIn®, MySpace®, eBay® and Foursquare®. Access to social networks require compatible handset. Responding by SMS to social media SMS messages or similar alert services counts as an SMS and is not unlimited for the Medium plan. Facebook and the Facebook logo are registered trademarks of Facebook, Inc. Twitter and the Twitter logo are trademarks of Twitter Inc. Ebay: eBay and the eBay logo are trademarks of eBay Inc. Linkedin and the LinkedIn logo are registered trademarks of LinkedIn Corporation in the U.S. and/or other countries. Foursquare: and the Foursquare logo are registered trademarks of Foursquare Labs, Inc. All rights reserved. Accessing other websites via TPG Unlimited social network sites will incur charges or will come out of the value for Included Data. Charges may apply if these specific Social Networking sites are accessed via Tethering.

Payment:

Monthly payment in advance for the monthly charges. Direct Debit from a Bank Account or Credit Card is the only payment option available.

Mobile Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service.

Enabling and Using Mobile Data (GPRS/3G):

By enabling DATA (GPRS/ 3G), you are able to use services like internet browsing, email, navigation, downloading maps, checking the weather and other online services on your mobile phone. These services use data.

• If you exceed your plan's Included Mobile Data value, additional excess data usage charges will be payable in accordance with the terms of the plan you acquire.
• Data usage includes combined upload & download data transfer.
• DATA (GPRS/ 3G) is enabled by default on all Super Value Plans.
• Any unused Included Mobile Data in a month does not roll over into subsequent months.
• The data usage records in the “Your account” section of the TPG website may be delayed by up to 2 days.
• Some mobile phones have the capability to run multiple data sessions at the same time. This will be recorded in your mobile usage as overlapping data usage within the same time periods.

Charges for data usage on Super Value Plans:

Data usage on Super Value Plans is charged at $0.0025 per 10KB session.
Example of charges:
6KB (rounded to minimum 10KB)	= $0.0025
100KB	= $0.025
500KB	= $0.125
1000KB (1MB)	= $0.25

• Charges for data usage will be taken out of your included plan value, or, if the data usage exceeds your included plan value, charges will be taken out from your Prepayment Outside Included Value. By acquiring and continuing to use the service, you agree to an automatic top up of your Prepayment Outside Included Value. The top up will occur when the amount of Prepayment Outside Included Value falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated Prepayment Outside Included Value amount. If your usage is high, this can occur more than once per month.
  
  
• TPG will endeavour to warn you via SMS when you are about to exceed and have exceeded your included plan value amount. TPG receives information regarding usage and displays it to you (via the 'Your Account' section of this website) 24 to 48 hours after you accrue it. Therefore we are not able to immediately warn you about heavy usage. You are responsible for any usage irrespective of any warnings.
  
  
• To check the data usage charges, please visit www.tpg.com.au/mobile/callrates.php. If you have any question, please call TPG Customer Service on 13 14 23 before you activate the service.
  
  

iPhone 5 is a registered trademark of Apple Inc. Nano SIM on TPG Mobile only supports 2G and 3G as per TPG’s Coverage Maps. An unlocked iPhone 5 device using a TPG Mobile plan will not support LTE.