TPG Mobile Plans

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T3G Mobile Plans - No Lock-In Contract
T3G Small
Per Month
Included Value
$
500
Standard AU & International Calls & Text
TPG Mobile &
Home Phone Calls
Unlimited
Included Data
100MB
T3G Medium
Per Month
Included Value
$
500
Standard AU & International Calls & Text
TPG Mobile &
Home Phone Calls
Unlimited
Included Data
500MB
T3G Large
Per Month
Included Value
$
500
Standard AU & International Calls
TPG Mobile &
Home Phone Calls
Unlimited
Included Data
1.5GB
T3G Extra Large
Per Month
Included Value
$
650
Standard AU & International Calls
TPG Mobile &
Home Phone Calls
Unlimited
Included Data
2.5GB
Min charge in first month $59.99
Min charge in first month $64.99
TPG Broadband Customer Discount
Min charge in first month $70.00
Min charge in first month $80.00
T3G Small $19.99 plan includes:

$500 Included Value^

  • Calls & Text (SMS & MMS) to Standard Australian Numbers (includes 13/18) & International Numbers
  • 2 Min Standard Call: $2.38
  • Standard SMS: 25.3¢

100MB Included Data

  • Excess Data Rate: 10¢ per MB (charged per KB or part thereof)

Extras^^

  • Unlimited Calls to TPG Mobile
  • Unlimited Calls to TPG Home Phone
T3G Medium $24.99 plan includes:

$500 Included Value^

  • Calls & Text (SMS & MMS) to Standard Australian Numbers (includes 13/18) & International Numbers
  • 2 Min Standard Call: $2.38
  • Standard SMS: 25.3¢

500MB Included Data

  • Excess Data Rate: 10¢ per MB (charged per KB or part thereof)

Extras^^

  • Unlimited Calls to TPG Mobile
  • Unlimited Calls to TPG Home Phone
T3G Large $30 plan includes:

$500 Included Value^

  • Calls to Standard Australian Numbers(includes 13/18) & International Numbers
  • SMS and MMS to International Numbers
  • 2 Min Standard Call: $2.38

1.5GB Included Data

  • Excess Data Rate: 10¢ per MB (charged per KB or part thereof)

Extras^^

  • Unlimited Calls to TPG Mobile
  • Unlimited Calls to TPG Home Phone
  • First 6000 SMS to Standard Australian Mobiles Included (25.3¢ per message thereafter)
T3G Extra Large $40 plan includes:

$650 Included Value^

  • Calls to Standard Australian Numbers(includes 13/18) & International Numbers
  • SMS and MMS to International Numbers
  • 2 Min Standard Call: $2.38

2.5GB Included Data

  • Excess Data Rate: 10¢ per MB (charged per KB or part thereof)

Extras^^

  • Unlimited Calls to TPG Mobile
  • Unlimited Calls to TPG Home Phone
  • First 6000 SMS to Standard Australian Mobiles Included (25.3¢ per message thereafter)
T3G Small - $19.99 Per Month
Monthly Charge   $19.99
Included Value   $500 Per Month
Flagfall for Standard Australian Call   40¢
Calls to Standard Australian Numbers   99¢ per minute
Calls to 13/1300 Numbers   $1.02 per minute
Calls to 1800 Numbers   $1.24 per minute
SMS to Standard Australian Mobiles   25.3¢ per message (max 160 characters)
Included Mobile Data   100MB
Excess Data Rate   10¢ per MB (charged per KB or part thereof)
Calls to TPG Mobile & Home Phone   Unlimited
Calls to TPG Support (13 14 23)   Unlimited
Voice Mail Deposit   Unlimited
Voice Mail Retrieval   99¢ per minute
Calls are charged per minute or part thereof   View All Charges
T3G Medium - $24.99 Per Month ($22.99 when you have TPG Broadband)
Monthly Charge   $24.99
Included Value   $500 Per Month
Flagfall for Standard Australian Call   40¢
Calls to Standard Australian Numbers   99¢ per minute
Calls to 13/1300 Numbers   $1.02 per minute
Calls to 1800 Numbers   $1.24 per minute
SMS to Standard Australian Mobiles   25.3¢ per message (max 160 characters)
Included Mobile Data   500MB
Excess Data Rate   10¢ per MB (charged per KB or part thereof)
Calls to TPG Mobile & Home Phone   Unlimited
Calls to TPG Support (13 14 23)   Unlimited
Voice Mail Deposit   Unlimited
Voice Mail Retrieval   99¢ per minute
Calls are charged per minute or part thereof   View All Charges
T3G Large - $30 Per Month
Monthly Charge   $30.00
Included Value   $500 Per Month
Flagfall for Standard Australian Call   40¢
Calls to Standard Australian Numbers   99¢ per minute
Calls to 13/1300 Numbers   $1.02 per minute
Calls to 1800 Numbers   $1.24 per minute
SMS to Standard Australian Mobiles   First 6000 SMS included, 25.3¢ per message thereafter
Included Mobile Data   1.5GB
Excess Data Rate   10¢ per MB (charged per KB or part thereof)
Calls to TPG Mobile & Home Phone   Unlimited
Calls to TPG Support (13 14 23)   Unlimited
Voice Mail Deposit   Unlimited
Voice Mail Retrieval   99¢ per minute
Calls are charged per minute or part thereof   View All Charges
T3G Extra Large $40 Per Month:
Monthly Charge   $40.00
Included Value   $650 Per Month
Flagfall for Standard Australian Call   40¢
Calls to Standard Australian Numbers   99¢ per minute
Calls to 13/1300 Numbers   $1.02 per minute
Calls to 1800 Numbers   $1.24 per minute
SMS to Standard Australian Mobiles   First 6000 SMS included, 25.3¢ per message thereafter
Included Mobile Data   2.5GB
Excess Data Rate   10¢ per MB (charged per KB or part thereof)
Calls to TPG Mobile & Home Phone   Unlimited
Calls to TPG Support (13 14 23)   Unlimited
Voice Mail Deposit   Unlimited
Voice Mail Retrieval   99¢ per minute
Calls are charged per minute or part thereof   View All Charges
1st month minimum charges on TPG no lock-in contract Mobile plans calculated as: $( Mobile monthly charge in first month) + $20 SIM charge + Mobile Prepayment Outside Included Value of $20.

Important Things you need to know

Critical Information Summary (T3G Plan Small):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (T3G Plan Medium):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (T3G Plan Large):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (T3G Plan Extra Large):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.

T3G Plans:
Special discounted offer only available for new and existing TPG customers when they bundle with TPG ADSL, ADSL2+, Naked ADSL2+ and ADSL2+ with Home Phone plans. Discounted Mobile monthly charge reverts to standard price of $24.99 (T3G Medium plan) from discounted $22.99 if the relevant TPG Broadband is terminated or not active.

^Included Value:
For T3G plans, Included Value means the available monthly usage value which can be used within each billing month for eligible calls and other usage types. Eligible Calls and Usage types are:

    (a)
    For T3G Small and T3G Medium: Calls & Text (SMS & MMS) to Standard Australian (includes 13/18) numbers, Calls & Text (SMS & MMS) to International Numbers (Landlines & Mobiles), Voicemail Retrieval, Video Calls to Standard Australian Mobiles and Diversion within Australia.



    (b)
    For T3G Large and T3G Extra Large: Calls & MMS to Standard Australian (includes 13/18) numbers, Calls & Text (SMS and MMS) to International Numbers (Landlines & Mobiles), Voicemail Retrieval, Video Calls to Standard Australian Mobiles and Diversion within Australia. T3G Large and Extra Large plans also include 6000 SMS to Standard Australian mobile numbers.

Standard rates apply for usage outside of the Included Value. Unused Included Value is forfeited at the end of each monthly billing cycle period.

Excluded Value:
T3G plans exclude Calls and SMS to 19 numbers, Premium SMS, Optus Zoo services, Third Party content, Video Calls to International numbers, International Roaming, Diversion to International numbers, Directory Assistance, Calls thru to connect services (e.g. 124YES) and other Enhanced Services.

Included & Excess Data:
T3G plans have a specific amount of Included Data each month. Data usage for social networking is not unlimited and will be taken out of your Included Data. Data usage while Tethering is taken out of your monthly Included Data only when you use "Internet", "YesInternet" or "WAP" APN settings on your mobile phone. Additional charges will apply if Tethering is used with other APNs or if the SIM card is used in mobile devices other than a mobile phone (e.g. mobile broadband device). Excess Data rate (10¢ per MB - charged per KB or part thereof) applies once Included Data is exceeded.

^^Extras for use in Australia:
  • Unlimited Calls to TPG Mobile & Home Phone
  • Unlimited Calls to TPG Support (13 14 23)

T3G plans are for personal use only and may not be acquired by companies or businesses or used for commercial purposes or in a manner that may adversely affect the mobile network. In particular the services may not be used for wholesaling, reselling, refilling, SIM boxing or any other commercial purpose. If TPG reasonably believes that you are using the service for commercial purposes in breach of this clause, or in a manner that may adversely affect the mobile network, TPG may immediately suspend the mobile service and may provide 24 hours' notice of termination of the mobile service.

Payment:
Monthly access charges are billed monthly in advance. Payment options are Direct Debit or Credit Card.

Voicemail:
Your Voicemail feature will be disabled if you have not accessed it for a period of 120 days. When your Voicemail feature is disabled, any messages in your mailbox will be deleted.

Video Calling:
Video Calling is handset dependent and both parties of the call must be in a 3G coverage area. For coverage details see http://www.tpg.com.au/mobile/coverage.php.

Mobile Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Enabling and Using Mobile Data (GPRS/3G):
By enabling DATA (GPRS/3G), you are able to use services like internet browsing, email, navigation, downloading maps, checking the weather and other online services on your mobile phone. These services use data.

  • If you exceed your plan's Included Mobile Data value, additional excess data usage charges will be payable in accordance with the terms of the plan you acquire.
  • Data usage includes combined upload & download data transfer.
  • DATA (GPRS/3G) is enabled by default on all T3G plans.
  • Any unused Included Mobile Data in a month does not roll over into subsequent months.
  • The data usage records in the “Your account” section of the TPG website may be delayed by up to 2 days.
  • Some mobile phones have the capability to run multiple data sessions at the same time. This will be recorded in your mobile usage as overlapping data usage within the same time periods.

Charges for data usage on T3G plans
Data usage on T3G plans is charged at $0.0001 per KB.

Example of charges:
1KB = $0.0001
100KB = $0.01
500KB = $0.05
1000KB (1MB) = $0.10

  • Charges for data usage will be taken out of your included plan value, or, if the data usage exceeds your included plan value, charges will be taken out from your Prepayment Outside Included Value. By acquiring and continuing to use the service, you agree to an automatic top up of your Prepayment Outside Included Value. The top up will occur when the amount of Prepayment Outside Included Value falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated Prepayment Outside Included Value amount. If your usage is high, this can occur more than once per month.
  • TPG will endeavour to warn you via SMS when you are about to exceed and have exceeded your included plan value amount. TPG receives information regarding usage and displays it to you (via the 'Your Account' section of this website) 24 to 48 hours after you accrue it. Therefore we are not able to immediately warn you about heavy usage. You are responsible for any usage irrespective of any warnings.
  • To check the data usage charges, please visit www.tpg.com.au/mobile/callrates.php. If you have any question, please call TPG Customer Service on 13 14 23.

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