Mobile Broadband

As a general guide, 500MB of data will get you:

• Send or receive 500 Outlook/HTML Emails
• Surf the Web for 10 hours
• Watch 5 four minute YouTube video clips
• Download 10 four minute music tracks
• Download 20 photos

Important Things you need to know

Critical Information Summary (Mobile Broadband)

Please click here to see the Critical Information Summary which sets out the important information about the service you selected.

Mobile Broadband Availability:

Broadband speeds are available in TPG's 3G coverage areas (covering the greater metropolitan areas of most Australian capital cities and some regional areas) with a compatible modem. It is important to check whether TPG Mobile Broadband is available in your area before you sign up. See [coverage page] for details.

Mobile Broadband Speeds:

*Broadband speeds are available in the 3G/Dual Band network (2100MHz/900MHz). 7.2Mbps (HSDPA) and 2Mbps (HSUPA) are theoretical maximums. Average downlink speed between 512Kbps – 3.0Mbps and uplink speed between 512Kbps – 1.2Mbps and both are available in selected locations only. Other locations within the 3G/Dual Band coverage area provide average downlink speeds of between 512Kbps - 1.5 Mbps. Outside of these areas you will fall back to GSM/GPRS network (slower speed of up to 64kbps). Actual speed achieved varies depending on factors such as your location, equipment capabilities, software, source of your download and volume of network traffic. The following table can be used as a guide of the speed you can expect to depending on network.

Device Theoretical Download Speed Specifications		Typical Achievable Download Speed		Device Theoretical Upload Speed Specifications		Typical Achievable Upload Speed
3.6Mbps		512 Kbps - 1.5Mbps		384Kbps		100Kbps - 250Kbps
7.2Mbps		512 Kbps - 3.0Mbps		2Mbps		512Kbps - 1.2Mbps

^#Included Data:

Data usage includes combined upload & download transfer and is charged per KB or in part. Included data can only be used in Australia and expires every month. If you exceed your plans included data allowance, excess data rate will apply.

SIM Card:

SIM card is for Data and SMS only. Voice calls are barred except '000' emergency calls.
Micro SIM is available for iPad and Tablet users.

Payment:

Monthly payment in advance for the monthly charges. Payment options are Direct Debit or Credit Card.

Mobile Broadband Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service.

Equipment Delivery:

A $10 delivery fee applies if the TPG USB modem is not collected from TPG’s Head Office.

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