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Managing Your Account Online |
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We have made it quick and easy for you to keep track of your internet and mobile usage. This free online account allows you to access a range of services at a time that suits you. Visit www.tpg.com.au/account to setup an account today.
Our online service allows you to:
- Access your current and previous statement at any time
- Keep track of your internet, home phone and mobile usage
- See a breakdown of your mobile usage (including data usage) to help manage your spending
- Change or upgrade your plan
- Manage your mobile service features via Mobile Service Control Panel: enable/disable data, international roaming, retrieve PUK unlock code and more
- Update your contact and credit card details
- Access your last and current financial year's Account Statement for tax return purposes
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Changing or Upgrading Your Plan |
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Customers may wish to upgrade their existing plan to our new Off-Net Broadband or ADSL2+ plans. To change your plan or to see if you are ADSL2+ compatible, just login to your online account management section under "Your Account".
Please be advised that the process can take up to a couple of hours and it will NOT be necessary for you to cancel the existing plan. A change of plan fee will apply as displayed on our 'Additional Pricing' page.
For further information please contact TPG Customer Service on 13 14 23.
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