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TPG Internet Guide

Sunday Nov 22, 2009

New 'Mobile Service Control Panel' tool in Your Account

TPG have created a new 'Mobile Service Control Panel' tool for the convenience of our mobile customers.

You can use this tool to modify your mobile conditions such as activating/deactivating GPRS, International Roaming, SMS, Voicemail, diversions etc. Check it out today by logging into Your Account, then clicking on 'View All Mobile Service Accounts', then clicking on 'Mobile Service Control Panel'.

Account Statement for Current and Last Financial Year Now Available

Your TPG Account Statement for the current financial year and for the last financial year is available and ready to view!

Your Account Statement can be used for taxation purposes and provides you invoice/receipt details as well as dates, amounts and authorisation codes for credits or debits to your account.

You can access your TPG account statement for the current and last financial year by logging into the Your Account section of our website. Under Account Management, click either "Your Account Statement Current Financial Year" or "Your Account Statement Last Financial Year".

ADSL2+ Rollout

TPG Now Has 319 Active ADSL2+ Exchanges

TPG is progressing strongly with our national rollout of ADSL2+ enabled exchanges. As of Tuesday 28th July, 319 exchanges have already been enabled, providing ADSL2+ access to millions of Australians.

Newly-enabled exchanges include:

Hallam (VIC)
Sunbury (VIC)
Jordanville (VIC)
South Perth (WA)
Bulleen (VIC)
Keysborough (VIC)

To see our full ADSL2+ rollout plan and upcoming exchanges please visit http://www.tpg.com.au/dslam

Interested in what speeds you could get at a TPG ADSL2+ enabled exchange?

Interested in finding out how your ADSL2+ connection speed compares to others in your area?

TPG provides an extensive range of maps and data about your ADSL2+ enabled exchange. These maps provide information on ADSL2+ speed, coverage and distance from the exchange.

You can look up estimated speeds at your exchange or compare data with connections in your area. The data is updated on an hourly basis from real customers' ADSL2+ statistics and so far is provided for all TPG exchanges in NSW, VIC, QLD, ACT and SA.

To use this new feature, simply go to www.tpg.com.au/maps and either click on your exchange or type in your address.

Reminders

Please check our website for the most current plan offers and Terms & Conditions as some of them may be updated from time to time.

Using the internet on your mobile classed as 'data usage'. It includes such services as navigator, downloading maps or even checking the weather. It is advisable that you check to see if your mobile plan includes data & to check usage rates.
Remember that you can keep track of your mobile usage online simply and conveniently, via 'Your Account' at www.tpg.com.au.

Subscribers are responsible for Premium Services charges which are provided to you by a third party and billed via TPG. Premium Services include mobile ringtones, wallpaper, sports or news information, games, chat services or age-restricted content. TPG does not provide any Premium Services nor do we add any additional charges for Premium Services. In general, to cancel Mobile Premium Services simply reply with one word in caps: STOP.

Feedback

We hope you enjoyed this edition of Incyber. We are constantly striving to improve our service for our customers and welcome any feedback you may have about the newsletter or about any other areas of TPG. If you have any comments or suggestions, including news about upcoming events, we would love to hear from you, so please email us at tpgincyber@tpg.com.au.

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