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 Friday, 10th February 2012
New Revamped ADSL2+ Standalone Plans
Perfect for metro areas!
Standalone services are for customers who already have a home phone line with another provider.

Our ADSL2+ standalone plans now include more data and more value at lower prices. Check out www.tpg.com.au/dslam to see if your area is covered by our expanded network and grab these new deals now!

The ADSL2+ Unlimited plan at $59.99 per month allows you to explore the web 24x7 with a reliable high speed ADSL2+ connection. You don't have to worry about glacial shaping speeds, data limits or excess charges. This plan is available in most TPG metro based ADSL2+ coverage areas.

Plans Monthly Access Charge Monthly Usage Quota
(Peak + Off Peak)
Shaping Speed
ADSL2+ 200GB $49.99 200GB 1Mbps/1Mbps
ADSL2+ Unlimited $59.99 Unlimited n/a
ADSL2+ 500GB $59.99 500GB (150GB+350GB) 1Mbps/1Mbps
ADSL2+ Premium 250GB $69.99 250GB 4Mbps/1Mbps

Click here for latest details on shaping speeds, minimum pricing, terms and conditions for our improved ADSL2+ plans.

How to Upgrade Your Existing ADSL2+ Plan

To upgrade to a new plan simply login to your account http://www.tpg.com.au/account, then click ‘Change Your Plan’ under 'ADSL Account Management' and follow the prompts.

New Broadband Off–Net Standalone Plans
Perfect for regional areas!
Are you an existing TPG ADSL customer? Good news! After reviewing our ADSL pricing and speeds, we have introduced a range of revised deals including TPG's Broadband Off–Net plans. The revision includes lower costs and larger quota.

Broadband Off–Net plans offer a range of connection speeds between 512K and 20Mbps. The Broadband Off-Net plans are a fantastic alternative for customers outside the TPG On-Net ADSL2+ boundaries.

Most popular Off-Net Plan:
  • ADSL2+ Off-Net 200GB plan for only $59.99/month is our most popular Broadband Off-Net plan. It provides super fast broadband at ADSL2+ speeds and a huge monthly quota of 200GB of uploads and downloads.

ADSL Off-Net Plans


Plans Monthly Charge Connection Speed (down/up) Monthly Usage Quota (downloads and uploads) Shaping Speed (down/up)
ADSL Off-Net 8M 50GB $49.99 Up to 8Mbps/384K 50GB (10GB+40GB) 128K/128K
ADSL Off-Net 8M 200GB $59.99 Up to 8Mbps/384K 200GB (100GB+100GB) 256K/128K
ADSL Off-Net 8M Unlimited $69.99 Up to 8Mbps/384K Unlimited n/a


ADSL2+ Off-Net Plans


Plans Monthly Charge Connection Speed (down/up) Monthly Usage Quota (downloads and uploads) Shaping Speed (down/up)
ADSL2+ Off-Net 50GB $49.99 Up to 20Mbps/1Mbps 50GB (10GB+40GB) 256K/128K
ADSL2+ Off-Net 200GB $59.99 Up to 20Mbps/1Mbps 200GB (100GB+100GB) 256K/128K
ADSL2+ Off-Net 300GB $69.99 Up to 20Mbps/1Mbps 300GB (200GB+100GB) 256K/128K
ADSL2+ Off-Net 500GB $89.99 Up to 20Mbps/1Mbps 500GB 512K/256K

Click here for latest details on, minimum pricing, terms and conditions for our new Broadband Off-Net plans.

How To Upgrade Your Existing ADSL Plan

To upgrade your plan simply login to your account at http://www.tpg.com.au/account, then click 'Change Your Plan' under 'ADSL Account Management', and follow the prompts.

Barring Premium SMS/MMS Services
Over the years SMS users have incurred unexpected billing expenses associated with Premium SMS (PSMS) or MMS Services. Examples of PSMS include voting lines, sports scores, news information, competition or chat services, operated usually via phone numbers starting with "19". Consequently, unassuming users find themselves incurring ongoing fees for unwanted services.

TPG has implemented a new Premium Service barring facility for all TPG mobile customers. Rest assured, you will not incur these charges by barring access to PSMS services.

How can I bar Premium SMS (PSMS) services?

If you do not wish to incur charges for PSMS services, bar access to PSMS via the Mobile Service Control Panel – online mobile account management facility. To access the Mobile Service Control Panel, simply login to your account at www.tpg.com.au/account using your mobile number and password. Once you have logged on, select 'View All Mobile Services Accounts', then click 'Mobile Service Control Panel'.

Alternatively, you can contact TPG Mobile Customer Service Team for further assistance on 13 14 23.

There is no additional charge for barring. Barring will occur within one business day of receipt. Once processed, you will not have access to PSMS services and will not incur PSMS charges. Non PSMS services will not be affected.

Financial risks and PSMS Services

Charges for PSMS services are higher than standard SMS/MMS rates. To avoid high and unexpected charges read how the premium rates are applied. You are responsible for the costs of any PSMS services. If you do understand the associated financial risks and want access to PSMS services, you may choose to unbar PSMS Services via the Mobile Service Control Panel.

See http://www.tpg.com.au/mobile/premiumSMS.html for more information.

Micro Sim Available for All TPG Mobile Phone Plans
Great news for iPhone 4, iPad and tablet device users! TPG's new Micro SIM is now available for use with all TPG mobile plans.

TPG's Pay as You Go $1 mobile plan is ideal for iPad and other tablet devices. Pay a small access fee of $1 per month and pay the rest as you go. TPG DSL (ADSL, ADSL2+ and Naked ADSL2+) customers receive 150MB of data. Sign up now for the cheapest mobile rates around.

 Plans Monthly Charge Included Mobile Data Excess Data Rate Call Rate
(/min billed per sec)
Flag Fall AU SMS Rate Contract Term
 Budget $1
150MB - TPG DSL Customers
50MB - Non TPG DSL Customers
2.75¢/MB 9.9¢ 10¢ 9.9¢ No Contract

Click here for latest details on minimum pricing and terms and conditions for our Micro Sim plans.

More TPG ADSL2+ Exchanges!
TPG Now Has 391 Active ADSL2+ Exchanges

TPG is making further advancements with the national rollout of ADSL2+ exchanges. As of Tuesday, 21st December 2010, we have enabled 391 exchanges giving a large portion of Australians access to ADSL2+ internet connection.

New exchanges include:

Maddington (WA)
Ferntree Gully (VIC)
Lonsdale (SA)
Kings Park (VIC)
Alexandra Hills (QLD)
Hilton (WA)
Riverton (WA)
Maidstone (VIC)
Golden Grove (SA)
Palmyra (WA)
Stirling (SA)
Port Adelaide (SA)

To see our full ADSL2+ rollout plan and upcoming exchanges please visit: http://www.tpg.com.au/dslam.


Important Notices
Mobile internet usage is also 'data usage'. Data usage includes using navigator, downloading maps and even checking the weather. It is advisable to check your mobile plan usage rates and charges. Remember to keep track of your mobile usage online via 'Your Account' at www.tpg.com.au/accounts


Feedback
We hope you enjoyed this edition of Incyber. We are constantly improving our service and welcome any feedback you may have about the e-newsletter, or about any other area of TPG. If you have any comments or suggestions, including news about upcoming events, we would love to hear from you so please email us at tpgincyber@tpg.com.au.

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