ADSL2+ with Home Phone Bundles

 
Extra Value Bundles
Super Chat Bundle
Per Month
24 Month Contract
UNLIMITED ADSL2+~
Wi-Fi Modem Router included
Home Phone Line Rental Included
UNLIMITED Local Calls Incl. 13/1300 Numbers
UNLIMITED Standard National Calls to Landlines

100 International Minutes Per Month^^
Unlimited Bundle
Per Month
24 Month Contract
UNLIMITED ADSL2+~
Wi-Fi Modem Router included
Home Phone Line Rental Included
UNLIMITED Local Calls Incl. 13/1300 Numbers
UNLIMITED Standard National Calls to Landlines
UNLIMITED Australian Mobile Calls
500 Call Minutes to India Per Month
UNLIMITED International Calls to:
Eighty Eight Bundle
Per Month
24 Month Contract
UNLIMITED ADSL2+~
Wi-Fi Modem Router included
Home Phone Line Rental Included
UNLIMITED Local Calls Incl. 13/1300 Numbers
UNLIMITED Standard National Calls to Landlines
UNLIMITED Calls to TPG Mobile
500 Call Minutes to India Per Month
UNLIMITED International Calls to 80 Countries:
88 bundle popup
Standard Bundles
 
ADSL2+ with Home Phone
 
Per Month
Data
Peak / Off peak*
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20GB2
10GB / 10GB
Speed  
Term
up to 20Mbps#
6 or 18 Months
 
ADSL2+ with Home Phone
 
Per Month
Data
Peak / Off peak*
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100GB2
50GB / 50GB
Speed
Term
up to 20Mbps#
6 or 18 Months
 
ADSL2+ with Home Phone
 
Per Month
Data
Peak / Off peak*
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500GB1
250GB / 250GB
Speed
Term
up to 20Mbps#
6 or 18 Months
 
ADSL 2+ with Home Phone
 
Per Month
Data
 
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Unlimited~
Speed
Term
up to 20Mbps#
6 or 18 Months
Optional Add-Ons
Bundle with TPG Mobile
Big Talk
$10
Per Month
No Contract
triangle UNLIMITED Local Calls Incl. 13/1300 Numbers
triangle UNLIMITED Standard National Calls to Landlines
triangle 100 International Minutes Per Month ^^
Modem Router is not Included. See Modem Pricing
Massive Talk Saver
$20
Per Month
No Contract
triangle UNLIMITED Local Calls Incl. 13/1300 Numbers
triangle UNLIMITED Standard National Calls to Landlines
triangle UNLIMITED Australian Mobile Calls
triangle 500 Call Minutes to India Per Month
triangle UNLIMITED International Calls to





Modem Router is not Included. See Modem Pricing
T3G Medium
$22.99
Per Month
No Lock-In Contract
triangle $500 Included Value
triangle 500MB Data
triangle UNLIMITED Calls to TPG Mobile & Home Phone
Total Monthly Charge:
$79.00
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Contract Term & Minimum Total Cost ()
Plans 6 Month Contract  Setup $99.95 18 Month Contract  Setup $79.95
ADSL2+ 20GB    
ADSL2+ 100GB    
ADSL2+ 500GB    
ADSL2+ Unlimited~    
Plans 24 Month Contract  Setup $79.95
Unlimited ADSL2+ with Home Phone & Super Chat Bundle~
Plans 24 Month Contract  Setup $79.95
Unlimited ADSL2+ with Home Phone & Unlimited Bundle~
Plans 24 Month Contract  Setup $79.95
Unlimited ADSL2+ with Home Phone & Eighty Eight Bundle~
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Important: Above Home Phone Line Rental Monthly & Setup pricing is discounted based on new customers agreeing to waive the Customer Service Guarantee (CSG). For more information please contact TPG sales on 13 14 23.

Minimum total cost for ADSL2+ with Home Phone Bundle plans over contract term calculated as: (contract term x $( ADSL2+ with Home Phone Bundle Monthly Charge ) + setup + $20 Home Phone Prepayment Outside Included Value ) . Early termination fees apply.

Equipment
Wi-Fi Modem - Included in Extra Value Bundles. $99.95 for Standard Bundles and Add-ons.
Learn More
A $10 delivery fee applies if equipments are not collected from TPG's Head Office. All equipment will be delivered in one package.
#ADSL2+ Speeds:
Optimal ADSL2+ speeds require compatible ADSL2+ modem and filters. More than 50% of TPG's ADSL2+ customers obtain connection speeds exceeding 10Mbps. Actual speeds will vary due to many factors including distance from the local telephone exchange, the quality of the customer's copper phone line, cabling and equipment.

Monthly Usage Quota and Speed Shaping


Uploads not counted on all ADSL2+ with TPG Home Phone plans.
1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited each month.

1Consists of peak (9am-1am) and off peak (1am-9am) monthly usage quota. Speed will be shaped to 1Mbps/1Mbps for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Uploads not counted.

2Consists of peak (9am-1am) and off peak (1am-9am) monthly usage quota. Speed will be shaped to 256K/256K for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Uploads not counted.

*Monthly Usage Quota
TPG may, on giving you 7 days notice by email, adjust the start/finish (but not the length) of peak/off peak times.

Registering for ADSL2+ with TPG Home Phone:
  • TPG offers ADSL2+ with Home Phone service to customers who currently have:
    • Active phone line - Customers must be able to make AND receive phone calls.
      You can transfer your phone number from your current home phone provider (Telstra, Optus, AAPT, Primus and others) to TPG + OR get a new number from TPG.
    • An inactive phone line - Phone cabling exists to your house (i.e. you have phone sockets), but no current phone service uses those sockets to make or receive calls.
      A new TPG service will be connected and customer will receive a new TPG number. In some cases, this may involve a site visit.
    • An active Naked DSL service with another provider - Transfer your existing Naked DSL service to ADSL2+ with TPG Home Phone.
      TPG will transfer your existing Naked ADSL2+ service to ADSL2+ with TPG Home Phone and a new TPG number will be provided.
  • Provision of ADSL2+ with TPG Home phone is subject to Service Qualification Check upon registration.
  • Your ADSL2+ with TPG Home phone application takes approximately 10 working days however in some cases can take up to 20 working days
  • When TPG ADSL2+ service is active on your telephone line, your contract period commences and you can start making outgoing calls using TPG Home Phone. You should note that, if you are porting your number to TPG, inbound calling to your number will not commence until porting is complete which will take a further 3 to 5 business days.

Lead-in cables need to be in place before the activation of TPG Home Phone Services can be completed. Please read the following section to learn more about lead-in, installation appointment, jumpering and multiple wall sockets for some Optus customers.

+ We may not be able to port your number in all circumstances, this includes failure to provide account details, or contractual obligations with your existing provider. For more information visit our ADSL2+ with TPG Home Phone FAQ section.

Special Note:
  • TPG Home Phone Line Rental can be ordered as a bundle with ADSL2+ by new customers. If you are an existing TPG ADSL2+ customer and interested in the ADSL2+ with Home Phone service, please call Customer Service on 13 14 23 where a friendly customer representative will assist your enquiry.
  • TPG Home Phone supports fax to national numbers in the Telstra, Optus, AAPT and Primus PSTN network. Fax to international numbers is not reliable and VoIP based fax is not supported.
  • TPG Home Phone does not support EFTPOS, Back to Base alarms, Foxtel program purchase via your landline, analogue modems, Priority Assistance Scheme, calls to 19/1900, 0500 numbers and Universal International Freephone Numbers (UIFN).
  • Once an ADSL2+ with TPG Home Phone plan is purchased:
    - Change of plan option is restricted to ADSL2+ with TPG Home Phone bundles only.
    - You cannot cancel either component (ADSL2+ or Home Phone). Cancellation will cease both services.
    - No min call spend is required.

Broadband Features
  • Super fast ADSL2+ speeds#.
  • Large monthly usage quota with bonus off-peak usage quota.
  • Free TPG IPTV Trial^ channels allowing you to watch quality TV channels on your PC.
  • Free 20 email addresses and 30MB web space.
  • Uploads not counted.

Home Phone Features
  • Great quality Audio.
  • Choose to port your existing number or have TPG supply a new number.
  • Cheap Local, National and International Calls. Click here to view call rates.
  • Get enhanced features such as Call Barring, Number Display, Call Line Identification and Call Waiting at no extra charge.

Important Things you need to know


Availability:
ADSL2+ with TPG Home Phone plans are only available at selected TPG ADSL2+ exchange areas to new customers.
~Limited coverage availability at selected ADSL2+ with Home Phone enabled exchange areas.

TPG Home Phone Number:
At registration time, you can choose to port your existing number to TPG or have TPG supply a Direct Inward Dial Number (DID) for use with the TPG Home Phone service. This number will be allocated to you based on the address which you provide us at the time of registration.

TPG will make use of your number as a reference point to charge for local calls. TPG will use its best endeavours to supply the Integrated Public Number Database (IPND) with your address details for the purpose of emergency services (000) calling.

Home Phone Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Mobile Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Payment:
Monthly access charges are billed monthly in advance.
Payment options are Direct Debit or Credit Card.

IP Address:
All ADSL2+ with TPG Home Phone plans come with Static IP address.

^Free IPTV:
Free TPG IPTV Trial requires a minimum speed of 3.5Mbps. Number of free channels available for viewing is subject to exchange capabilities. Free TPG IPTV Trial does not include subscription based channels. To register please visit www.tpg.com.au/iptv once your TPG Internet connection is active.

Quick Links:
ADSL2+ with TPG Home Phone FAQ's | ADSL2+ with TPG Home Phone Additional Pricing | ADSL2+ Rollout Progress
ADSL2+ Network Coverage | Home Phone Call Rates | TPG IPTV | Data Usage Guide

Equipment:
Click here to view available ADSL equipment.

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