ADSL2+ with TPG Home Phone Additional Pricing

^* You need to cancel ADSL2+ with TPG Home Phone service (cancellation fees for ADSL2+ with TPG Home Phone apply of up to $350 if within contract), apply for a PSTN line on the Telstra Network first, then apply for a new Naked ADSL2+ or ADSL2+ connection (connection fees may apply)

Unlimited ADSL2+ with Home Phone & Super Chat Bundle Change of Plan: Super Chat is bundled in a 24 month contract with Unlimited ADSL2+ with TPG Home Phone. Downgrading your ADSL2+ with TPG Home Phone while still in contract or moving to an ADSL2+ or Naked ADSL2+ plan will result in the cancellation of Super Chat. This will incur a Super Chat Cancellation Fee ($10 x number of months remaining in your Super Chat contract) in addition to the standard ADSL2+ with TPG Home Phone change of plan fee as outlined above.

ADSL2+ with Home Phone & Unlimited Bundle Change of Plan: Unlimited Bundle comes on a 24 month contract with Unlimited ADSL2+ with TPG Home Phone. Downgrading your ADSL2+ with TPG Home Phone while still in contract or moving to an ADSL2+ or Naked ADSL2+ plan will result in the cancellation of the Unlimited Bundle. This will incur an Unlimited Bundle Cancellation Fee ($20 x number of months remaining in your Super Chat contract) in addition to the standard ADSL2+ with TPG Home Phone change of plan fee as outlined above.

^ The early termination charge is 50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period, up to a maximum of $350.

^ ^ Cancellation fee of Super Chat is calculated as $10 multiplied by the number of months remaining in your Super Chat contract. Super Chat Cancellation Fee also applies for change of plan and relocation where Super Chat is cancelled.

^ ^ ^ Cancellation fee of the Unlimited Bundle is calculated as $20 multiplied by the number of months remaining in your Unlimited Bundle contract. Unlimited Bundle cancellation Fee also applies for change of plan and relocation where Unlimited Bundle is cancelled.

^# This fee may apply only to customers who registered for a TPG ADSL2+ with Home Phone bundle without an existing active phone line or an active DSL service.

On the day of the home phone scheduled connection, TPG will deliver the service to the network boundary point of customer’s premises. This network boundary point is typically either:

• The first telephone socket (inside a free standing premises. such as a house) or
• The Main Distribution Frame (in a multiple dwelling unit for example an apartment).

If additional cabling is required at the customer’s building MDF then the customer can choose to get a private technician to do the work or request a TPG tech.
A fee of $59.99 will apply in these circumstances.

Please note the service will be delivered to the first side of the MDF (the A side). Any wiring that is missing to connect to the other side (the B side) & into the building requires a technician.

Click here to view a detailed diagram.

The above fee applies if you give TPG less than 3 working days notice of any change in installation appointment prior to the scheduled appointment communicated by TPG to you.