Service Status

Tooradin (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  11:00 PM AEDST
Estimated Restoration:
Saturday 3 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  8:30 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  8:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  8:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  8:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  8:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:30 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:30 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:12 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (7hours 48mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waverley (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waverley (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 2 February 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


160 Blackburn Rd Doncaster East VIC 3109

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albury (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Civic (ACT) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Traralgon (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kurnell (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  10:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  10:00 PM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  10:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moyhu (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 7:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:30 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wattleup (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 1 February 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newcastle (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maitland (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  10:00 PM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Katamatite (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:30 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wollongong (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentley (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 31 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balwyn North (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marrickville (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Northcote and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience.


Berrigan North (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Benalla South (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cammeray (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 7:00 PM AEDST (11hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:30 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:30 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 30 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bowraville , Port Macquarie , South Bank, Telegraph Point, Warrell Creek may experience connection difficulties. TPG apologises for any inconvenience.


Montgomery (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 5:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Northcote, and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience.


South Yarra (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  10:00 AM AEDST
Estimated Restoration:
Monday 29 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Katamatite, and Wunghn may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  10:00 AM AEDST
Estimated Restoration:
Monday 29 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cammeray (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 29 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 29 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 29 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Katamatite (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 26 January 2018,  8:00 AM AEDST
Estimated Restoration:
Friday 26 January 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 26 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  10:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  9:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dunedoo (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Birchip (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 7:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 7:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Khancoban (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  8:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waverley (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  7:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Browns Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 25 January 2018,  12:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot South (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:30 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elizabeth (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:30 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Riverstone (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 7:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campbelltown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Northcote and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Alberton and Port Albert may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Geelong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  10:00 PM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wyong (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woodridge (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Upper Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:30 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bassendean (WA) customers

Service Affected:
Off-Net ADSL  |  ADSL  |  NBN
Outage Started:
Wednesday 24 January 2018,  3:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 9:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canning Vale (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Browns Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 24 January 2018,  12:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenfields Depot (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:30 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockbank (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Horsham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Horsham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Warnervale (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 5:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Northcote and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Crows Nest (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 7:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oxenford (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wool Bay, Curramulk, Coobowie, and Edithburgh may experience connection difficulties. TPG apologises for any inconvenience.


Saddleback Mountain (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Corbie Hill (NSW) customers)

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Euroka (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Upper Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cairns City (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Browns Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 23 January 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Turvey Park (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of VIC, and NSW may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Northcote and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  10:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Upper Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:30 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 22 January 2018,  2:00 AM AEDST
Estimated Restoration:
Monday 22 January 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance