Service Status

Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  10:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  9:30 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cobargo (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nowra (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stockleigh (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Lal Lal (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hoppers Crossing (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beerwah (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  6:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 PM AEDST (13hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  2:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 8:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Goodna (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kunda Park, Buderim, Palmwoods, and Woombye may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  11:00 PM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  11:00 PM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Rye, and Tootgarook may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  11:00 PM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance