Service Status

WA customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  6:20 PM AEST
Outage Ended:
Monday 16 July 2018,  7:45 PM AEST
Severity:
Source:
TPG
Due to An unplanned outage, some customers in WA may experience phone and internet connection difficulties. TPG apologises for any inconvenience.


Port Augusta (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 July 2018,  12:00 AM AEST
Outage Ended:
Tuesday 17 July 2018,  2:37 AM AEST
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Resolution
Change was successfully completed.


Ocean Grove (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sarina (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Yeronga (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darlinghurst (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lidcombe (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lidcombe (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Victoria Customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pacific Highway (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waterloo (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundaberg Central (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rosebery (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 17 July 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southbank (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  12:00 PM AEST
Estimated Restoration:
Monday 16 July 2018, 4:00 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leeming (WA) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  9:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  9:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southbank (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  9:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 12:00 PM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leeming (WA) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  9:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalop (WA) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  9:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg East (SA) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:30 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:30 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:30 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lockington (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Taradale (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Axedale North (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kyabram Central (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inverloch (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doveton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doveton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


BEECROFT NSW

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


UPPER FERNTREE GULLY (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


2 KING ST DONCASTER EAST (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


DAISY HILL (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greystanes (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mermaid Beach (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 July 2018,  7:00 AM AEST
Estimated Restoration:
Monday 16 July 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance