Service Status

Queanbeyan (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  7:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to a third party planned outage, some customer in Queanbeyan in NSW may experience connection difficulties. TPG apologizes for any inconvenience caused. TPG apologises for any inconvenience.


Queanbeyan (ACT) customers

Service Affected:
ADSL  |  NBN
Outage Started:
Wednesday 13 December 2017,  7:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to a third party planned outage, some customer in Queanbeyan in ACT may experience connection difficulties. TPG apologizes for any inconvenience caused. TPG apologises for any inconvenience.


Meridan Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:15 AM AEDST (6hours 15mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Scarborough (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coomera QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenwood (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of VIC,SA,and NSW may experience connection difficulties. TPG apologises for any inconvenience.


Carlton (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tamworth (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gungahlin Place Gungahlin (ACT) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance