Service Status

Mirboo North (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  11:20 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 7:00 PM AEDST (7hours 40mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  11:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 8:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bellevue Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 7:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
Mobile  |  NBN
Outage Started:
Tuesday 16 January 2018,  7:30 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:30 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Flinders (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Flagstaff Hill (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ocean Reef (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darwin City (NT) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  12:30 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 7:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Townsville (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockhampton (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 January 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tuncurry (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenfield Park (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Turvey Park (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marsden Park (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Port Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Northcote and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience.


Carlingford (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hadspen (TAS) customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Monday 15 January 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 January 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance