Service Status

Queensland Customers

Service Affected:
Authentication  |  Modem Dialup  |  Email  |  Off-Net ADSL  |  Home Phone  |  VOIP  |  ADSL  |  Mobile Broadband
Outage Started:
Saturday 18 May 2013,  7:43 PM AEST
Estimated Restoration:
Sunday 19 May 2013, 3:00 PM AEST (19hours 17mins )
Severity:
Source:
Third Party Carrier
Some customers in Queensland may experience slow speed and browsing issues due to a third party carrier fault. TPG apologises for any inconvenience.


Lismore (NSW) customers

Service Affected:
Authentication  |  Email  |  Off-Net ADSL  |  Web Site Hosting  |  IPTV  |  Home Phone  |  VOIP  |  ADSL
Outage Started:
Saturday 18 May 2013,  11:10 AM AEST
Estimated Restoration:
Sunday 19 May 2013, 3:00 PM AEST (1day 3hours 50mins )
Severity:
Source:
Third Party Carrier
Some customers may experience connection difficulties due to a 3rd party carrier fault. Affected exchanges/customers include LISMORE. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance