Service Status

Ballina (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Monday 5 February 2018,  1:00 AM AEDST
Estimated Restoration:
Monday 5 February 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 2 February 2018,  2:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Browns Plains, Coolum Beach, Goodna, Burpengary, Tingalpa, Wacol, and Wellington Point may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 2 February 2018,  1:00 AM AEDST
Estimated Restoration:
Friday 2 February 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Werribee, West Essendon, Alberfeldie, Wheelers Hill, Windsor, Wantirna, Warranwood, Yarra Glen, and Yarrambat may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 1 February 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bundaberg, Clifton Beach, Kirwan, Southport, Sunnybank, Trinity Beach, and Woodgate may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 1 February 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Arundel, Runaway Bay, Nerange, Sunnybank, Wellington Point, and Wynnum may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 1 February 2018,  1:30 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Blyth, Gawler River, Katherine, Rosedale may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 1 February 2018,  1:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Sandringham, Bentleigh East, South Oakleigh, Springvale, St Kilda, Sunbury, Sunshine, Sunshine, Tullamarine, Tarneit, Toorak, Tally Ho, and Wonga Park may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 1 February 2018,  1:00 AM AEDST
Estimated Restoration:
Thursday 1 February 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Albion Park, Bega, Bemboka, Berowra, Bodalla, Cremorne, Dapto, Eden, Lane Cove, Lavington, Mascot, Mount Kuring-gai, and St Leonards may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 31 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Forest Hill, Grandchester, Marburg, Mount Archer, Severnlea, Strathpine, Salisbury, Toowoomba, Toowong, Valley may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 31 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Acacia Ridge, Beenleigh, Chermside, Ferny Hills, Acacia Ridge, Ferny Hills, Upper Kedron, Hope Island, Kallangur, Mount Archer, Slacks Creek, and Zillmere may experience connection difficulties. TPG apologises for any inconvenience.


Chelsea (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 31 January 2018,  1:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 31 January 2018,  1:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Seaford, Seaford North, Sydenham, Taylors Hill, Taylors Lakes, Sydenham, Silvan, South Melbourne, South Morang, and Sandringham may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 31 January 2018,  1:00 AM AEDST
Estimated Restoration:
Wednesday 31 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bathurst, Blakehurst, Castle-hill, Corrimal, Kingsgrove, Mascot, South Strathfield, Unanderra, and Wetherill Park West may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  4:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 9:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Albany, Australind, Bunbury, Boyup Brook, Busselton, Eaton, Glenfield, Woodridge, Kalgoorlie, and Thornlie may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bajool, Bundaberg, Butchers Creek, Clohesy, Freshwater, Gladstone, Guanaba, Mount Abbot, Redridge, Turkey Beach, Wallaville, and Wowan may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Alton Downs, Bajool, Camp Hill, Currumbin Waters, Goovigen, Rockhampton, Spring Hill, Sherwood, Willows, Woolloongabba, and Wowan may experience connection difficulties. TPG apologises for any inconvenience.


Laidley (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burra (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Preston, Richmond, Richmond, Rosebud, Rowville, Reservoir, Ringwood, Safety-beach, St Alban, Scoresby, and Seaford may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 30 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 30 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bermagui, Brocklesby, Candelo, Campbelltown, Carcoar, Frenchs Forest, Gruya, Lansdowne, Long Jetty, Mowbray Park, Menangle, Mosman, North Sydney, Rockdale, Salt Ash, Sefton, Smithfield, Central Tilba, and Wahroonga may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 29 January 2018,  1:00 AM AEDST
Estimated Restoration:
Monday 29 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Oakleigh, Officer, Ormond, Panton Hill, Werribee, Point Cook, Pakenham, Port Melbourne, and Preston may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 25 January 2018,  3:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of O'connor, Jandakot, Rockingham, Ravenswood, and Ravenswood may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 25 January 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Banora Point, Robina, and Surfers Paradise may experience connection difficulties. TPG apologises for any inconvenience.


Katherine (KT) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 25 January 2018,  1:30 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 25 January 2018,  1:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ebeneezer, Grose Vale, Pitt Town, East Kurrajong, Glossodia, Tennyson may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 25 January 2018,  1:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Narre Warren, North Balwyn, Northcote, North Essendon, North Melbourne, Newport, and Oakleigh may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 25 January 2018,  1:00 AM AEDST
Estimated Restoration:
Thursday 25 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Armidale, Albury, Albion Park, Haywards Bay, Barraba, Bundarra, Bendemeer, Bingara, Dederang, Invergowrie, Kiewa, Maroubra, Khancoban, Matraville, Newtown, Redfern, Rockdale, Tallangatta, and West Wyalong may experience connection difficulties. TPG apologises for any inconvenience.


Archies Creek (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 24 January 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bassendean (WA) customers

Service Affected:
Off-Net ADSL  |  ADSL  |  NBN
Outage Started:
Wednesday 24 January 2018,  3:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 9:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 24 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Helidon, and Withcott may experience connection difficulties. TPG apologises for any inconvenience.


Biddaddaba (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 24 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 24 January 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of West Burleigh Heads, Nerang, and Reedy Creek may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 24 January 2018,  1:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Duri, Darlinghurst, East, Edgecliff, Elderslie, and Engadine may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 24 January 2018,  1:00 AM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Laverton, Maidstone, Mitcham, Coburg, Mordialloc, Mordialloc South, Melton, Moorooduc, Mooroolbark, Mornington, Mernda, Doreen, Mount Eliza, and Montrose may experience connection difficulties. TPG apologises for any inconvenience.


Maroochydore (QLD) customers

Service Affected:
Off-Net ADSL  |  ADSL
Outage Started:
Tuesday 23 January 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 24 January 2018, 7:00 AM AEDST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Currumbin (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 23 January 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 23 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ebeneezer, Grose Vale, Pitt Town, East Kurrajon, Glossodia,and Tennyson may experience connection difficulties. TPG apologises for any inconvenience.


Ballina (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 23 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 23 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Burwood, Carlingford, Coffs Harbour, Coleambally, Dubbo, Dorrigo North, Griffith, Ivanhoe, Menindee, Parramatta, Penrith, Rooty Hill, Tyringham, and Yanco may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 23 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Greensborough, Glen Iris, Glenroy, Hastings, Highett, Ivanhoe, Karingal, Karingal, Langwarrin, Kew, Mickleham, Lilydale, Lonsdale, Melbourne, and Laverton may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 23 January 2018,  1:00 AM AEDST
Estimated Restoration:
Tuesday 23 January 2018, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bathurst, Kelso, South Bowenfels, Mudgee, and Oberon may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance