Service Status

Glenelg (SA) customers

Service Affected:
Off-Net ADSL  |  ADSL
Outage Started:
Tuesday 7 November 2017,  12:30 AM AEDST
Estimated Restoration:
Tuesday 7 November 2017, 2:30 AM AEDST (2hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woombah (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Saturday 4 November 2017,  11:59 PM AEDST
Estimated Restoration:
Sunday 5 November 2017, 5:00 AM AEDST (5hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  11:59 PM AEDST
Estimated Restoration:
Saturday 4 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wisemans Ferry, Londonderry , Maroota, and Richmond may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  2:59 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 9:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ferndale, and Thornlie may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  2:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kirwan, Kilcoy, Kallangur, Mango Hill, Kolan South, Karalee, Kingaroy, Kumbia, Kentville, Lutywche, Crowley Vale, and Loganholme may experience connection difficulties. TPG apologises for any inconvenience.


Roma (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  2:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cronulla, and Miranda may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Harbord, North Narrabeen, and Ingleside may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bunbartha, Boosey, Katandra West, Kerrisdale, Sea Lake, Seymour, Hillside, Keilor Lodge, Shepparton, Smeaton, South Melbourne, South Morang, Sandringham, South Oakleigh, and Somerville may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Belgrave, and Ferntree Gully may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bungonia, Goulburn, Marulan, Tallong, and Tarago may experience connection difficulties. TPG apologises for any inconvenience.


Elderslie (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Kuring-gai (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inverell (NSW) Customer

Service Affected:
Off-Net ADSL
Outage Started:
Friday 3 November 2017,  1:00 AM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 2 November 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bethanga, Drysdale, Fingal, Main Ridge, Moolap, Point Lonsdale, and St Leonards may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 2 November 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 2 November 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 3 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Toronto, and Nords Wharf may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 2 November 2017,  2:00 AM AEDST
Estimated Restoration:
Thursday 2 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Morayfield, Narangba, and Burpengary may experience connection difficulties. TPG apologises for any inconvenience.


Forrestfield (WA) customers

Service Affected:
Off-Net ADSL  |  ADSL
Outage Started:
Wednesday 1 November 2017,  6:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 9:00 AM AEDST (3hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Drayton (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cabooture, Narangba, and Petrie may experience connection difficulties. TPG apologises for any inconvenience.


Longreach (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Goodna, Gin Gin, Gladstone, Gordonvale, Greenbank Gulliver, Annandale, Gympie, Hatton Vale, Highland Park, Herberton, Hope Island, Forest Lake, Inala, and Ipswich may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Acacia Ridge, Ascot, Ashgrove, Airlie Beach, Alice River, Rangewood, Arundel, Ashmore, Ayr, Bundaberg, Bells Bridge, Brookfield, Bulimba, Bribie Island, Banora Point, Buderim, Sippy Downs, Caboolture, Caloundra West, Caloundra, Cannon Valley, Cooktown, Coolum Beach, Clifton Beach, Clinton, Conondale, Cooberrie, Capalaba, Camp Hill, Cairns, Dalby, Delaneys Creek, Deeral, Dundowran, Edmonton, Everton Park, Eumundi, Ferny Hills, Frenchville, Goodna, Bedourie, Gladstone, Golden Beach, Cotswold Hills, Gulliver, Gympie, Highfields, Hope Island, Innisfail, Ipswich, Kirwan, Kallangur, Laidley, Logan Village, Maleny, Maryborough, Mareeba, Middle Ridge, Mooloolaba, Mossman, Mudjimba, Maroochydore, Nambour, Banyo, Nerang, Glenvale North, Gooburrum, Ningi, Nerimbera, Noosaville, Ormeau, Oxenford, Parkhurst, Paradise Point, Petrie, Pialba, Pomona, Peregian Springs, Redbank Plains, Rockhampton, Rothwell, Sharon, Surfers Paradise, Tin Can Bay, Toorbul, Te Kowai, Tallebudgera, Theodore, Townsville, Toogoom, Toowong, Upper Caboolture, Victoria Point, Wallaville, Wellington Point, Wulguru, Kangaroo Point, Woodford, Woongarra, Waterford, Wurtulla, Yandaran, Yabulu, Yeppoon, and Zillmere may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:30 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cleve, Cowell, Kimba, Port Augusta, Port Elliot, Quorn, and Reynella may experience connection difficulties. TPG apologises for any inconvenience.


Springwood (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of New Gisborne, Port Campbell, Port Fairy, Portland, Portarlington, Moolap, Pyalong, Point Lonsdale, Red Hill, Robinvale , Rosebud West, Rosebud, Ringwood, Rye, St Albans, Sale, Sarsfield, and Seaford may experience connection difficulties. TPG apologises for any inconvenience.


Harbord (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Essendon North, Sunbury may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Smeaton, Gregory Hills, and Smeaton Grange may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ballan, Moama, and Finley may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Albury, Alstonville, Batemans, Bay, Bathurst, Belmont, Blacktown, Boolaroo, Buff, Point, Cardiff, Carlingford, Casino, Castle, Hill, Cessnock, Charlestown, Church, Point, Coffs, Harbour, Cremorne, Cronulla, Dubbo, Dyers, Crossing, Elderslie, Erskine, Park, Ewingsdale, Fernhill, Forster, Galston, Glenmore, Park, Gorokan, Grafton, Granville, Greenwell, Point, , Griffith, Harrington, Hazelbrook, Helensburgh, Hunters, Hill, Kellyville, Kempsey, Kingscliff, Lindfield, Lithgow, Long, Jetty, Maclean, Miller, Miranda, Morisset, Moss, Vale, Mount, Wilson, Mulgoa, Murwillumbah, Muswellbrook, Nelson, Bay, Nords, Wharf, North, Parramatta, Nowra, Orange, Orchard, Hills, Oxley, Vale, Parramatta, Peakhurst, Pendle, Hill, Penrith, Pokolbin, Pymble, Raglan, Raymond, Terrace, Regentville, Riverstone, Rutherford, Saratoga, Seven, Hills, Stockton, Sutherland, Tarro, Terrey, Hills, Terrigal, Toronto, Tucabia, Valla, Wangi, Wangi, West, Wallsend, Winmalee, Woodcroft, Woolgoolga, Wooli, Wyong, and Yatteyattah may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  12:59 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 7:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Piabla and Urraween may experience connection difficulties. TPG apologises for any inconvenience.


Glossop (SA) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 1 November 2017,  12:39 AM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:30 AM AEDST (5hours 51mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Mernda, Doreen, and Whittlesea may experience connection difficulties. TPG apologises for any inconvenience.


NSW customers (Listed Area)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Toronto, Arcadia Vale, and Marmong Point may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Alexandra and Eildon may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 1 November 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Beechworth, Everton, Wangaratta, and Whorouly may experience connection difficulties. TPG apologises for any inconvenience.


Piabla (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  2:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  2:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cairns, Currumbin, Currumbin Waters, Delaneys Creek, Doonan, Earlville, Edge Hill, Edmonton, Emerald, Eight Mile Plains, Bridgeman Downs, Eton, Eerwah Vale, Upper Kedron, Fernvale, Goombungee, and Goodna may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Elliston, Indulkana, Hawker, Lock, Gray, Palmerston, Palmerston, Port Broughton, Port Pirie, Paradise, Glynde, Prospect, Port Augusta, Tumby Bay, Wilmington, and Wudinna may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Point Cook, Pearcedale, Pakenham, Pakenham, Pakenham Vic, and Port Melbourne may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Blairgowrie and Rosebud may experience connection difficulties. TPG apologises for any inconvenience.


Mullumbimby (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narellan (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Berowra (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon Hewish (Vic) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  1:00 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 31 October 2017,  12:59 AM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 7:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cooroy, Maleny, Mudjimba, Pacific Paradise, Pacific Pines, and Weipa may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  11:59 PM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cooma (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  11:59 PM AEDST
Estimated Restoration:
Tuesday 31 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  8:00 AM AEDST
Estimated Restoration:
Monday 30 October 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  2:00 AM AEDST
Estimated Restoration:
Monday 30 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bongaree, Brassall, Buderim, Burleigh Heads, Caboolture, Caloundra, Coombabah, Cardwell, Brisbane, Coolum Beach, Clinton, Chandler, Camp Hill, Greenslopes, Cairns, Feluga, Mena Creek, Burpengary East, Murray Upper, and Tully may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  1:30 AM AEDST
Estimated Restoration:
Monday 30 October 2017, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cadell, Coonalpyn, Monash, Murray Birdge, North Delaide, Naracoorte, Norwood, Nightcliff, Rapid Creek, Nightcliff, Rapid Creek, Nuriootpa, Taperoo, Osborne, Taperoo, Durack, Renmark, Swan Reach, Tintinira, Tailem Bend, and Winkie may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  1:00 AM AEDST
Estimated Restoration:
Monday 30 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Myrtleford, Napoleons, Narre Warren North, Narre Warren, Northcote, Newhaven, North Geelong, Rippleside, North-Melbourne, Neerim South, Oakleigh, Hughesdale, Ocean Grove, Officer, and Paynesville may experience connection difficulties. TPG apologises for any inconvenience.


ACT customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  1:00 AM AEDST
Estimated Restoration:
Monday 30 October 2017, 5:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bungendore, Canberra Airport, Hill, Narrabundah, Crace, Civic, Campbell, Holt, Dunlop, Hall, Gundaroo, Kambah, Manuka, Mawson, Melba, Macgregor, Bruce, Belconnen, Carwoola, Queanbeyan, Scullin, and Weston Creek may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Monday 30 October 2017,  12:59 AM AEDST
Estimated Restoration:
Monday 30 October 2017, 7:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cooroy, and Maleny may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Sunday 29 October 2017,  11:59 PM AEDST
Estimated Restoration:
Monday 30 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenock (SA) customers

Service Affected:
Off-Net ADSL
Outage Started:
Saturday 28 October 2017,  12:29 AM AEDST
Estimated Restoration:
Saturday 28 October 2017, 6:30 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


King St Thornlands (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Friday 27 October 2017,  2:00 AM AEDST
Estimated Restoration:
Friday 27 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 27 October 2017,  2:00 AM AEDST
Estimated Restoration:
Friday 27 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Acacia Ridge, Albany Creek, Ascot, Airlie Beach, Alice River, Arundel, Ashmore, Ayr, Beaudesert, Bilambil Heights, Brookfield, Blackbutt, Blackwater, Brinsmead, Browns Plains, Bohle, and Boyne Island may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Friday 27 October 2017,  1:30 AM AEDST
Estimated Restoration:
Friday 27 October 2017, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Coonawarra, Glossop, Glencoe, Lameroo, Modbury, Mannum, Mount Barker, Mt. Barker, Mount Burr, Mount Gambier, Mt Gambier, Mount Torrens, Morphett Vale East, Barmera West, Morphett Vale, Murray Bridge, Nelson, O B Flat, Padathaway, Port Macdonnell, and Southend may experience connection difficulties. TPG apologises for any inconvenience.


Lathlain (WA) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 27 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Turkey Beach (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 27 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Castlemaine, Kilmore, Kyneton, and Romsey may experience connection difficulties. TPG apologises for any inconvenience.


Hillside (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 27 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  11:59 PM AEDST
Estimated Restoration:
Friday 27 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Muswellbrook and Scone may experience connection difficulties. TPG apologises for any inconvenience.


Gordonvale (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 9:00 AM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulwer (WA) customers

Service Affected:
Off-Net ADSL  |  ADSL
Outage Started:
Thursday 26 October 2017,  5:00 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 9:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caloundra (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  2:00 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caloundra (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  2:00 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  1:30 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Booleroo Centre, Clarendon, Gladstone ,hope Forest, Hampstead, Jamestown, Kangarilla, Katherine, Larapinta, Lonsdale, Christie Downs, Laura, Loxton, Myponga, and Wirrabara may experience connection difficulties. TPG apologises for any inconvenience.


Tungamah (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  1:00 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Lockwood, Longford, Truganina, Williams Landing, Laverton, Laverton South, Altona Meadows, Lyndhurst, Maffra, Maryborough, Mansfield, Mildura South, Mildura, Mordialloc, Melton, Brookfield, Melton West, and Melton may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  1:00 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Elsternwick, and St Kilda may experience connection difficulties. TPG apologises for any inconvenience.


Gracemere (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Thursday 26 October 2017,  12:59 AM AEDST
Estimated Restoration:
Thursday 26 October 2017, 7:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Duffys Forest (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  11:59 PM AEDST
Estimated Restoration:
Thursday 26 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  11:59 PM AEDST
Estimated Restoration:
Thursday 26 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Castlemaine, Kilmore, Kyneton, and Romsey may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  11:59 PM AEDST
Estimated Restoration:
Thursday 26 October 2017, 7:00 AM AEDST (7hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Keilor Lodge, Delahey, and Hillside may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill ( VIC ) customers

Service Affected:
Off-Net ADSL  |  ADSL
Outage Started:
Wednesday 25 October 2017,  3:00 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (3hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Geraldton (WA) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  2:59 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 8:00 AM AEDST (5hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Roma (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cooroy (QLD) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  2:00 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 7:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Berri (SA) customers

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  1:30 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  1:30 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:30 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Gawler, Greenwith, Howard Springs, Hahndorf, Henley Beach, Klemzig, and Oakden may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kellyville, and Riverstone may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Wednesday 25 October 2017,  1:00 AM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ivanhoe, Junortoun, Kinglake, Kinglake West, Karingal, Kaniva, Keysborough, Keysborough, Kialla , Korumburra, Koorlong, Lakes Entrance, Leongatha, Leopold, Lilydale, and Linton may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 24 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 7:00 AM AEDST (7hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Keilor Lodge, and Hillside may experience connection difficulties. TPG apologises for any inconvenience.


Wandong (VIC) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 24 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 24 October 2017,  11:59 PM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Burnie, Cessnock, Winchelsea, and Wynyard may experience connection difficulties. TPG apologises for any inconvenience.


Deniliquin (NSW) customers

Service Affected:
Off-Net ADSL
Outage Started:
Tuesday 24 October 2017,  11:30 PM AEDST
Estimated Restoration:
Wednesday 25 October 2017, 6:00 AM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance