Service Status

Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Friday 5 April 2019,  10:00 AM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Essendon (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 5 April 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 5 April 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 5 April 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 5 April 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woolloongabba (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 5 April 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 5 April 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading Depot (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Drysdale (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lidcombe (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campbelltown (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 5 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Heathridge (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Deagon (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 4 April 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 4 April 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rivervale (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 4 April 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cairns (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 4 April 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 4 April 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coburg (VIC) cucstomers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Orchard Hills (NSW)

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 4 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD)

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hawthorn (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 4 April 2019, 3:00 PM AEDST (1day 8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Katanning (WA) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 3 April 2019,  2:59 AM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 9:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Wednesday 3 April 2019,  2:00 AM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  11:30 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Berkeley Vale NSW

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  9:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  9:00 PM AEDST
Estimated Restoration:
Wednesday 3 April 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Girraween (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  10:00 AM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Girawheen (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  10:00 AM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill ( VIC ) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Tuesday 2 April 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:30 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wheelers Hill and St. Kilda may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Millstream and Mount Garnett may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 April 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 2 April 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Leanoards (QLD) customer

Service Affected:
NBN
Outage Started:
Sunday 31 March 2019,  11:59 PM AEDST
Estimated Restoration:
Monday 1 April 2019, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  11:00 PM AEDST
Estimated Restoration:
Saturday 30 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW ,QLD and SA may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  11:00 PM AEDST
Estimated Restoration:
Saturday 30 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


Euroka (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 29 March 2019, 8:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 29 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 29 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 29 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 29 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 March 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 29 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  11:30 PM AEDST
Estimated Restoration:
Friday 29 March 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Arncliffe (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 29 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 29 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


Lilydale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 29 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Horsham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 29 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Riana (TAS) Customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Potts Point (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hobart (TAS) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 28 March 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 28 March 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Nowra, Bombaderry, and Albury may experience connection difficulties. TPG apologises for any inconvenience.


Victoria customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 28 March 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Ballarat, Bendigo, Caulfield, Cheltenham, Cranbourne, Dandenong, Exhibition, Footscray, Geelong, Hawthorn, Karingal, Kew, Keysborough, Kings Park, Lilydale, Mount Eliza, North Balwyn, Nunawading , Port Melbourne Depot, Reservoir, Ringwood, South Morang, St Kilda, Thornbury, Tullamarine, Werribee, Wheelers Hill, Traralgon, Horsham, and Shepparton may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of NT, and WA may experience connection difficulties. TPG apologises for any inconvenience.


(WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 28 March 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 28 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:30 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, VIC, QLD, SA and TAS may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, QLD and SA may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and TAS may experience connection difficulties. TPG apologises for any inconvenience.


Launceston (TAS) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Davistown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tullamarine (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 28 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mangalore (TAS) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lake Tabourie (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bluewater Park (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Dover and Hobart may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Endeavour Hills (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cloverdale (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  2:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  2:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 March 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lonsdale (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:30 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Evanston Park (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:30 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Footscray (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of NSW, VIC, QLD, SA, WA, and TAS may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  11:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of SA, TAS and VIC may experience connection difficulties. TPG apologises for any inconvenience.


NSW customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  9:00 PM AEDST
Estimated Restoration:
Wednesday 27 March 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Worongary (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Belchers Lookout (TAS) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Urban (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


New Farm (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 March 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Parafield Gardens (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:30 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jindabyne (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of VIC and QLD may experience connection difficulties. TPG apologises for any inconvenience.


Camden (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Horsham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bendigo (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 4:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wodonga (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, QLD, and SA may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Karingal (VIC) customer

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 26 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ridgehaven (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Browns Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stafford Heights (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Diamond Creek (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:30 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 11:30 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Uralla (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hartwell (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SmithField (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  2:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Monday 25 March 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 25 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  11:30 PM AEDST
Estimated Restoration:
Monday 25 March 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  11:00 PM AEDST
Estimated Restoration:
Monday 25 March 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 24 March 2019,  8:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 5:00 PM AEDST (9hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Mayfield, and Maitland may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


TAS Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Sunday 24 March 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 24 March 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance