Service Status

Tom Price (WA) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  3:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 PM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Leeming (WA) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  10:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  9:30 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Munster (WA) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  9:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 8:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Labrador (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  8:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Arana Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sebastopol South (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorabbin (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingscote (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Berry Springs (NT) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  7:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Katanning (WA) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  2:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  12:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of NSW, VIC, QLD, and SA may experience connection difficulties. TPG apologises for any inconvenience.


Buderim (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  12:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edmonton (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  12:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  12:00 AM AEDST
Estimated Restoration:
Friday 14 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:30 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Remo Street (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Queenton (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ballarat, VIC, and Hamilton, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Wollongong (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Queanbeyan (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Depot (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rye (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cranbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  11:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Drysdale (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  10:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 7:00 AM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  10:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 6:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hobart (TAS) customers

Service Affected:
NBN
Outage Started:
Thursday 13 December 2018,  9:00 PM AEDST
Estimated Restoration:
Friday 14 December 2018, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance