Service Status

Queanbeyan (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 13 December 2017,  7:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to a third party planned outage, some customer in Queanbeyan in NSW may experience connection difficulties. TPG apologizes for any inconvenience caused. TPG apologises for any inconvenience.


Queanbeyan (ACT) customers

Service Affected:
ADSL  |  NBN
Outage Started:
Wednesday 13 December 2017,  7:00 PM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to a third party planned outage, some customer in Queanbeyan in ACT may experience connection difficulties. TPG apologizes for any inconvenience caused. TPG apologises for any inconvenience.


Glenwood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchell (ACT) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Parkvile (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Spring Farm (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 PM AEDST
Estimated Restoration:
Friday 15 December 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  11:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  10:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  10:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  9:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waterford West (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  9:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg East (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:30 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:30 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenacre (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Condell Park (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Armadale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe East (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Grove (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:30 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Grove (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:30 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:30 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa Ring (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:30 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pinjarra (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 9:00 AM AEDST (2hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Meridan Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 6:15 AM AEDST (6hours 15mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Scarborough (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coomera QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 14 December 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 14 December 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance