Service Status

Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  10:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carina (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  9:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  9:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:30 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 11:30 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jannali (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seaforth (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fitzgibbon (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Tower Hill, and Hawkesdale may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:30 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wetherill Park (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Albans (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  2:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pimpama (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Victoria Customers

Service Affected:
NBN
Outage Started:
Thursday 19 October 2017,  12:00 AM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Morang (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganholme (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bellerive (TAS) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marrickville (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hartwell (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Karangi (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 3:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Belmont (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  11:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot South (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 October 2017,  10:00 PM AEDST
Estimated Restoration:
Thursday 19 October 2017, 6:30 AM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance