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Terms & Conditions


THESE TERMS APPLY FOR CURRENT PLANS.

General

  • Standard Terms & Conditions

  • Critical Information Summary



Broadband & Phone

  • Service Description and Terms – Broadband Plans (ADSL2+, ADSL where Homephone not also purchased)

  • Service Description and Terms – ADSL2+ with TPG Home Phone bundle, ADSL2+ with Landline Rental bundle & Naked ADSL2+

  • Service Description and Terms – TPG Voice (VOIP, Preselection, Home Phone, Landline Rental)



Mobile

  • Service Description and Terms – Mobile Services

  • Mobile Fair Go Policy

  • Mobile Plan Brochure

  • Mobile Broadband Plan Brochure


Other Products

  • Service Description and Terms – TPG Video Surveillance

  • Service Description and Terms – Dial up Internet.

  • Domain Name Hosting, Website Hosting and IP Addressing Terms & Conditions.

  • Email Services Terms & Conditions apply to all POP3,IMAP accounts and Email Forwarding.

  • Virtual Phone Card Terms & Conditions apply to TPG's Virtual Phone Card Service.


Account & Billing

  • Direct Debit Service Agreement.

  • Summary of Financial Hardship Policy



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