Listen to the prompts, then dial you Virtual Phone Card Access Code and PIN followed by the # key
Both your access code and PIN have been emailed to you during the registration process.
Your access code is an eight-digit number (eg. 55555555) and your PIN is a four-digit number (eg. 1234)
So, for example, once you have dialled the gateway, you would dial your access code and PIN together followed by the # key (eg. 555555551234#)
Listen to the prompts, then dial the number you wish to call
To call a listed National destination:
Dial the area code and then the eight-digit [8] local phone number
To call a listed International destination:
Dial 0011 (to place the call outside of Australia), the country code, the area code, and then the local phone number followed by the # key
For a complete list of country codes go to the Virtual Phone Card website www.tpg.com.au/vccard/destination.php
To call a listed National destination Calling from Sydney to Melbourne:
Step 1 - Dial 8231 8888 (the Sydney Gateway number)
Step 2 - Then dial your TPG SOUL Virtual Phone Card Access Code and PIN followed by the # key (eg. 555555551234#)
Step 3 - Then dial the area code and the local phone number you wish to call (eg. 0399999999)
Calling from Brisbane to Sydney:
Step 1 - Dial 3018 8888 (the Brisbane Gateway Number)
Step 2 - Then dial your TPG SOUL Virtual Phone Card Access Code and PIN followed by the # key (eg. 555555551234#)
Step 3 - Then dial the area code and the local phone number you wish to call (eg. 0299999999)
To call a listed International destination Calling from Sydney to London:
Step 1 - Dial 8231 8888 (the Sydney Gateway Number)
Step 2 - Then dial your TPG SOUL Virtual Phone Card Access Code and PIN followed by the # key (eg. 555555551234#)
Step 3 - Then dial the country code, area code and the local phone number followed by # key (eg. 0011442099999999#)
Click here for a printable version of the steps listed above.
