Media Releases

7 May 2019

TPG over delivers on NBN speeds in ACCC report

Sydney, 7 May 2019 � TPG leads once again for NBN average download speeds in ACCC�s Measuring Broadband Australia program. This is the third consecutive time TPG has come first, making it the leader of these metrics in four out of the five quarters recorded by the ACCC.

In the report released today, TPG delivered an average download performance of 89% of the maximum plan speed during all hours, and 88.3% during busy hours. Both figures are the highest compared to other providers in the report.

TPG also came first in exceeding performance compared to its advertised download speeds for nbn50 and nbn100 services during busy hours. This shows that TPG under promised and over delivered on its NBN download speeds for these services.

Source: Measuring Broadband Australia Report 5, May 2019

TPG's Chief Operating Officer, Craig Levy, said:

�There are two aspects that we are most proud of. First, we are ranked number one for NBN average download speeds in four out of the five ACCC quarterly reports which shows how consistent our speeds and network quality have been. Second, we over deliver on our marketing promises so our customers are getting even more than the expectation we set, unlike some providers who do not achieve their advertised busy hours speeds. We invite disgruntled customers of all providers to experience the incredible TPG difference.�

TPG continues to sell NBN services on nbn12, nbn50 and nbn100 speed tiers on both month-to-month and 18-month plans, appealing to both renters and home owners.

TPG Media Release - TPG over delivers on NBN speeds in ACCC report

9 May 2018

TPG to offer Free Unlimited Mobile Data plan on its Brand New Australian Mobile Network

Sydney, 9 May 2018 - TPG is excited to be calling for Australians to register their interest in trying out the newest Australian mobile network.

The mobile plan to be made available to the first TPG customers will be absolutely free for the first 6 months and is expected to be available in Q3-Q4 2018. The plan will come with Unlimited Data, with the first 1 GB of data every day supplied at 4G LTE speeds, after which speed will be capped at 1 Mbps for the remainder of the day.

Customers who choose to continue with the plan after the 6 month free period will pay a monthly charge of $9.99.

TPG's Executive Chairman, David Teoh, is thrilled to be putting the new network to its initial use.

"The TPG team has been working hard constructing our own network and I feel proud and excited to be introducing our very first on-net mobile product offering. We are inviting users to register to experience our coverage and network performance as well as to take advantage of unlimited mobile data for free. This promotion is the first of its kind in Australia and signals a new era of competition in the mobile market and will undoubtedly bring great benefit to Australian consumers" Mr Teoh said.

Craig Levy, TPG's Chief Operating Officer, said that SIM purchase and product support will be available via TPG's online platform.

"Throughout the duration of the trial, customer sign up will be available exclusively via the TPG website and customer support will be available online via the 'TPG Community' on our website where other users and TPG staff will provide feedback and assistance" Mr Levy said.

Initial mobile network coverage will include CBD areas and numerous surrounding suburbs in Sydney, Melbourne, Adelaide, Canberra and Brisbane, as listed in the table below.

"The network rollout is ongoing and our mobile network coverage will increase significantly over time as we make the best use of our extensive fibre optic network assets" added Mr Levy.

Customers who would like to participate in the trial and take advantage of the fantastic value available on the new TPG plan should register their details at

TPG will be sending out invitations to persons who express interest, with priority being given to existing TPG, iiNet and Internode broadband customers.

Planned coverage for TPG�s mobile network trial

Sydney Melbourne Adelaide Canberra Brisbane
Sydney CBD Melbourne CBD Adelaide CBD Canberra CBD Brisbane CBD
Darlinghurst Southbank North Adelaide Civic Kangaroo Point
Haymarket South Melbourne   Braddon Spring Hill
Surry Hills Docklands   Kingston Fortitude Valley
Ultimo Port Melbourne     Newstead
Pyrmont Footscray     New Farm
Chippendale West Footscray     East Brisbane
Redfern South Yarra     South Brisbane
Woolloomooloo St Kilda     West End
Paddington Hawthorn     Highgate Hill
Moore Park Toorak     Woolloongabba
Woollahra Kooyong     Paddington
Bondi Junction Camberwell     Auchenflower
Waterloo Burwood     Toowong
Alexandria Kew     Taringa
Beaconsfield Malvern      
Kensington Glen Iris      
Randwick Caulfield      
Kingsford Elwood      
Mascot North Melbourne      
Newtown Carlton      
Camperdown Parkville      
Petersham Fitzroy      
Leichhardt Collingwood      
Dulwich Hill East Melbourne      
Summer Hill Richmond      
Ashfield Brunswick      
Burwood Brunswick West      
Strathfield Moonee Ponds      
Homebush Maribyrnong      
Lidcombe Coburg      
Chatswood Pascoe Vale      
Hurstville Darebin      

Media Inquiries

[email protected]

TPG Media Release - Unlimited Mobile Data Mobile Network Trial

19 April 2018

TPG's Mobile plans refresh - 65% more data and $0 SIM fee

Sydney, 19 April 2018 � TPG is excited to announce a major refresh to its range of unlimited mobile plans delivered via its existing MVNO arrangement.

Included data on TPG�s unlimited mobile plans have been increased by at least 65% and unlimited national MMS is now included. Additionally, TPG has removed the SIM fee on these plans which means customers can now purchase the service without any upfront cost other than the first month�s recurring charge.

TPG's Chief Operating Officer, Craig Levy, said that the aggressive new mobile plans are designed to be among the most competitive month-to-month plans in Australia.

"We looked at our data and identified that a percentage of would be buyers are hesitant to purchase our mobile service because of our SIM fee and that our plans didn't include unlimited national MMS. Our new plans have addressed these two shortfalls in addition to giving customers much more data which make us very aggressively positioned against the leading discount mobile providers in Australia."

"TPG has been charging a SIM fee since we entered the mobile market in 2008. We've now changed our business model by offering $0 SIM and $0 delivery which will encourage more new customers to try out our service." said Mr Levy.

As announced in its 2018 Half Year results, TPG is progressing well with its mobile network build.

"We've stepped up our MVNO offering while our teams are busy building our own mobile network in Australia and Singapore. Removing SIM fee and packing more data into our existing mobile products are exciting news, but we will be even more aggressive when our own mobile network is ready." added Mr Levy.

For more information on TPG's mobile plans, visit

Media Inquiries

[email protected]

About TPG Telecom

TPG Telecom (ASX: TPM) is a force in the Australian telecommunications industry. As the second largest fixed operator in Australia, the TPG group has more than 700,000 NBN subscribers which add up to a total of 1.9 million fixed broadband subscribers. TPG owns end-to-end network infrastructure which includes over 400 DSLAM enabled telephone exchanges across Australia, extensive metropolitan fibre optic networks, and the international PPC-1 submarine cable connecting Australia and Guam with onwards connectivity to USA and Japan.

Through this extensive infrastructure, TPG provides a diverse range of communication services to residential users, small and medium enterprises (SMEs), government and large corporate enterprises. TPG offers nationwide ADSL2+, NBN, Fibre Optic and Ethernet broadband access, Fibre to the Building (FTTB) delivered using the group�s own infrastructure, telephony services, Internet Protocol Television (IPTV), SIM Only Mobile plans and various business networking solutions.

TPG Media Release - New mobile plans April 2018

29 March 2018

TPG rated fastest NBN provider by ACCC�s Measuring Broadband Australia program

Sydney, 29 March 2018 � TPG has today been rated as the top NBN provider for average download speed in ACCC�s Measuring Broadband Australia program.

According to the test findings, TPG achieved average download speed of more than 90% of the maximum plan speed even during busy hours, beating both Telstra and Optus.

average download speed

At the end of 2017, ACCC published Industry Guidance for NBN providers to publish their typical busy period speeds to better inform customers of what they can expect during the evening peak times. ACCC has since taken a step further to implement an independent speed monitoring program which has performed over 61,000 download tests to measure the real world performance of broadband plans.

TPG's Chief Operating Officer, Craig Levy, said "These results are a testament to our network assets that connect to the 121 NBN Points of Interconnect nationwide, our fibre and transmission backhaul and our Australian and International Internet capacity. Our talented engineering team has enabled us to build what may be the most advanced fixed network infrastructure in the country."

TPG has also recently updated its quarterly average typical evening speeds in accordance with ACCC guidelines. The latest results brought the telco ahead of Telstra and Optus for nbn12, nbn25 and nbn50 speed tiers.

Source: TPG, Telstra and Optus websites. Information is correct as at 29 March 2018
Speed Tier Typical Evening Download Speeds (7pm -11pm)
TPG Telstra Optus
nbn12 11.2Mbps 9Mbps 8.9Mbps
nbn25 20.3Mbps 20Mbps 17.9Mbps
nbn50 44Mbps 40Mbps 39.1Mbps
nbn100 78.1Mbps 80Mbps 79.7Mbps

"Not only does TPG provide exceptional value but now we have also proven the calibre of our overall product experience. We encourage customers to check the typical evening speeds of various NBN providers so that they do not commit to a provider with poor speeds and service."

"It has taken our team many years of ongoing improvements to get to where we are today. Our ingredients include qualified technical graduates in our support centres, short average wait times to answer customer calls, first call resolution we strive for and the AC routers we provide for all NBN services." Mr Levy added.

As reported in its 2018 Half Year Results, TPG has more than 341,000 NBN subscribers, growing by over 79,000 subscribers from the end of 2017 Financial Year.

TPG Media Release - Fastest NBN Provider

5 March 2018


The first CBD buildings being connected to Ten Gigabit Adelaide have been announced today.

So far 40 buildings are in the process of being offered services, with an additional 160 buildings being finalised shortly. The network will be progressively rolled out to 1,000 buildings within the next two years.

Ten Gigabit Adelaide is designed for businesses and corporate big data users located in the Adelaide CBD, giving city-based businesses a distinct competitive advantage.

It will enable businesses to send high volumes of data, quickly and securely, between their offices, business partners and clients around the world.

Importantly, while Ten Gigabit Adelaide is designed for big data users, it is available at a price that makes it accessible to all businesses in the City of Adelaide.

Australian telecommunications giant TPG Telecom was recently appointed as Official Network Partner to deliver and install the new fibre optic network, provide 10Gbps uncontested and synchronous data transfer capability and a range of high-performance services tailored for each individual user.

Standing outside 27 Currie Street, home to the Australian Institute of Business - the first Ten Gigabit Adelaide-connected building - Lord Mayor Martin Haese said it was an exciting day for the city.

"We have been inundated by registrations from businesses wanting to plug into Ten Gigabit Adelaide and, from today, businesses are being connected and will immediately reap the benefits," he said.

"It will not only ensure local businesses have access to 21st century big data and communications enabling services, it will also attract new investment and business from interstate and overseas, furthering our reputation as a connected, smart, entrepreneurial and intelligent city."

"Ten Gigabit Adelaide is all about helping Adelaide retain, grow and attract new businesses, creating jobs, driving innovation and delivering economic and social returns for our city.

"The Australian Institute of Business is just one example of the type of organisations and industry sectors that will benefit from this transformational new fibre network.

"Ten Gigabit Adelaide will particularly benefit data-intensive industries such as creative, biomedical, finance, defence, advanced manufacturing, information management and cyber security. It will underpin future innovation in areas such as robotics, artificial intelligence, way-finding, 3D printing and augmented reality."

The City of Adelaide and TPG Telecom have announced today that Ten Gigabit Adelaide access will start from a cost of just $399 +$39.90** GST per month.

Mark Rafferty, TPG�s Group Executive of Corporate, Government and Wholesale, said his organisation had been working hard with Council over the past few weeks to confirm the roll-out schedule and the first set of available services.

"From today, businesses in the first 40 connected buildings will be able to get up to 10GB access from an extremely low cost of $399 + $39.90** GST per month. This is considerably less than what is currently on offer in the market," said Mr Rafferty.

"In addition to connecting these 40 buildings, our team is already out in the field installing the fibre optic extensions to additional buildings.

"We are proud to be partnering with the City of Adelaide on this exciting infrastructure project - the first network of its kind in Australia."

Chief Executive of the Australian Institute of Business, Paul Wappett, said the business was thrilled to be the first connected building.

"As a progressive and innovative online education provider, it is so important that we have the leading technology to deliver our online programmes," said Mr Wappett.

"We have invested significantly in our interactive learning environment and infrastructure, and the new network will enable us to further enhance the online learning experience for our students."

As well as local businesses, interstate and off-shore organisations that require ultra-fast, secure data speeds are also being targeted by the City of Adelaide to relocate their operations to the best and most cost-effective city to do business in Australia.

Building owners and businesses are encouraged to register their interest:

Media are invited to attend a launch event this evening in Adelaide Town Hall from 5:00pm.

**Terms and Conditions:

TPG 1Gbps Internet Offer: Charge is based on a 48 month contract with no installation charges. Min cost is $21,067.20. Offer is only available in TPG 10Gbps Adelaide enabled buildings within the Adelaide CBD and North Adelaide area. Customer address must be pre-qualified before a formal quotation can be provided.

The TPG 1Gbps Unlimited Internet offer includes 9Gbps of available bandwidth for you to connect to other businesses when you need to. When activating the available 9Gbps an additional monthly charge of $199 + $19.90 GST will be added to the existing charge of $399 + $39.90 GST per month. For full terms and conditions please contact TPG on 13 61 78.

TPG Media Release - Ten Gigabit Adelaide

14 December 2017

TPG releases new nbn50 plan at an unbelievable price point

Sydney, 14 December 2017 - TPG is pleased to announce the launch of its new nbn50 plan as part of its recent nbn™ product revamp.

For the same $69.99 monthly charge as TPG�s popular unlimited data plan on the nbn25 speed tier, the new nbn50 plan also gives unlimited data but configured on a higher speed tier which has a wholesale nbn™ access speed of 50Mbps. The nbn50 speed tier has a typical evening speed of 36Mbps, as compared to a typical evening speed of 21.3Mbps achieved on the nbn25 speed tier.

In the nbn100 speed tier, TPG has also launched an unlimited data plan for $89.99 per month which is priced $10 lower than its least expensive nbn100 unlimited data plan previously offered.

Also, recently added as an optional call pack to all current TPG NBN plans without any included calls is the Oz Talk add-on which adds unlimited calls to standard local, national and mobile numbers in Australia (excluding 13/1300 numbers) for just an additional $10 per month.

�As a result of NBN Co adjusting their wholesale prices, we have adjusted our retail plans across our brands resulting in faster speeds at cheaper price points.� said Craig Levy, TPG's Chief Operating Officer.

To comply with the ACCC Broadband Speed Claims Industry Guidance, TPG has published the typical speeds experienced by its customers during evening peak times of between 7pm and 11pm. This information is available on TPG�s website and will be disclosed in upcoming TPG advertising.

�At this time, we�ve been conservative with our typical evening speeds. We expect that our typical evening speed values will increase when we have more data recorded as per ACCC guidelines.� Mr Levy added.

Due to the release of the more competitive nbn50 plan, TPG has now discontinued its range of nbn25 plans. Existing TPG nbn™ customers can move to the new plan by following the standard change of plan process.

For more information on TPG's nbn™ plans, visit

TPG Media Release - New nbn50 plan

6 December 2017


The City of Adelaide will partner with Australian telecommunications force TPG Telecom Limited to deliver Australia's first 10 Gigabit fibre-optic data network.

The first phase of the Ten Gigabit Adelaide project, commencing in early 2018, will see TPG appointed as the �Official Network Partner' to progressively roll-out the network across the City of Adelaide, providing 10Gbps data transfer capability and a range of high-performance services for the business community.

Ten Gigabit Adelaide will enable businesses and organisations to connect to a dedicated fibre optic network, providing access to a range of cloud-based services and up to 10Gbps data speeds that are virtually unachievable with traditional internet services.

This transformational network will begin to be progressively rolled out from early 2018 and will unleash a wide range of new possibilities for businesses and organisations without being inhibited by the restrictions and congestion often experienced by existing internet services.

There will be no charge for the installation of a Ten Gigabit Adelaide access point in buildings - this is being provided free of charge by the City of Adelaide and TPG. The cost for accessing the individual services will be considerably less than what is currently on offer in the marketplace - resulting in substantial cost-savings for businesses and organisations.

In a recent independent report, the South Australian Centre for Economic Studies puts the quantified productivity and efficiency benefits of Ten Gigabit Adelaide in the range of $16 million to $76 million per annum*. It is estimated that Ten Gigabit Adelaide could generate between 1,400 and 2,500 jobs over the first six years of the fibre infrastructure's life. 40 FTE jobs per year will be created during the construction period alone*.

Lord Mayor Martin Haese said Council was overwhelmed by the response to the global expression of interest process which identified TPG.

"TPG is an ASX-listed company that has a strong track record of delivering communication services and we are delighted they will partner with Council to deliver this outstanding technology," said Martin.

"This technology will be a game changer for the City of Adelaide. It will be a boom for local businesses and other organisations but will also attract business from interstate and across the globe.

"Adelaide is consistently ranked the fifth most liveable city in the world and, in addition to our comparatively affordable cost of living, we will soon have a technological advantage which will make us an even more compelling place to set up a business or regional headquarters.

"I say to the leaders of organisations paying huge dollars for office space on the top floors of skyscrapers in cities like Sydney or Hong Kong - consider doing business in Adelaide instead."

City of Adelaide Chief Executive Officer Mark Goldstone said that Ten Gigabit Adelaide is a landmark initiative that Council's administration has been working on for more than two years.

"It provides the backbone for a wide range of smart city projects to be carried out far more efficiently - and savings made in this area will free up funds to spend on other services and public infrastructure," said Mark.

"It will reduce current and future costs of Council's own communication requirements and provide an ongoing revenue stream for Council to generate vital funding for other key services and projects for the community."

"TPG is pleased to be partnering with the City of Adelaide to deliver Ten Gigabit Adelaide," Mark Rafferty, Group Executive of Corporate, Government and Wholesale, TPG Telecom Limited.

"This will be the first network of its kind in Australia and the possibilities for innovation and investment for Adelaide will be endless."

"This network will leverage TPG's infrastructure expertise and provide some very exciting products and services to the Adelaide Business community."

"We are proud to partner with the City of Adelaide and compliment their vision in driving innovation for local industry"

Businesses that connect to the Ten Gigabit Adelaide network will be able to choose from the latest and proven business data capabilities, applications and services including business-to-business connectivity, secure corporate network links, voice and video communication systems, high speed and direct internet connection and direct cloud connectivity.

The network is specifically designed for businesses and organisations located in the City of Adelaide, giving city-based businesses a distinct competitive advantage. Interstate and off shore organisations that require ultra-fast data speeds are also being targeted by the City of Adelaide to consider operating in the best and most cost-effective city to do business. This in turn will help to retain and attract new businesses, create jobs, drive innovation and investment and general huge economic, social and financial returns for the city.

Once in place, the network will benefit nearly all industries including the creative sector, health and wellbeing, finance, defence, advanced manufacturing, information management and cyber security. It will underpin future innovation in areas such as robotics, artificial intelligence, way-finding, 3D printing and augmented reality.

TPG provide a diverse range of communication services to residential users, small and medium enterprises, large corporate agencies and government. Find out more about TPG at

For further information, diagrams and FAQs, visit:

*South Australian Centre for Economic Studies (University of Adelaide)


26 October 2017

TPG changing the NBN game with free Mobile promotion

Sydney, 26 October 2017 - TPG, the telco well known for its aggressive pricing strategy, is taking yet another step in delivering deals with exceptional value.

This time TPG is including 3 months of free Mobile SIM only plan on any NBN 18 month plan. What makes this deal attractive is that an NBN customer can select any TPG Mobile plan with Included Value, which means mobile plans with as much as 12GB of Included Data. With this bundle, TPG will also waive any SIM fees.

TPG Mobile is a 4G prepaid service and customers do not have to continue after the 3 months if they do not wish to. The standard monthly fee will apply after 3 months should the end user decide to continue.

The market value being provided is worth $160 when considering the typical Mobile retail pricing.

Typical usage scenarios for the Mobile bonus are:

  • A second SIM card for tablet devices
  • An additional mobile service for kids or family
  • A Mobile Broadband service whilst waiting for NBN to be installed
  • A way to try TPG Mobile as an alternative without making a long-term commitment

Craig Levy, TPG's Chief Operating Officer said that TPG has always strived to do the right thing by the Aussie consumers.

�We focus on giving more than we get in return - it's our formula of always striving to over deliver. As we become more aggressive in the Mobile space we expect to introduce Mobile offers that are distinctively different to what the market has seen before. Our culture is to disrupt and we don't see that ever changing. The mobile component of the bundle is via our MVNO arrangement. It's very exciting when you consider how many Mobile users there are in Australia and that NBN Co is rolling out more than 40,000 services per week.� Mr Levy said.

The TPG brand has certainly lifted its game when it comes to customer service. This bundle is about delivering a great package which is broken down into price, included value and excellent service.

TPG has thousands of employees who strive to provide excellent service through its technical support, accounts and billing, service delivery and engineering teams. In its FY17 financial results, TPG Consumer presented +35 NPS score which is amongst the highest in the telco industry.

Earlier this year, TPG launched its Community which is an online avenue for customers to ask questions and find answers without having to call. TPG has also increased its customer service presence on social media where Facebook and twitter cases are typically dealt within a few hours.

TPG has planned a national marketing campaign which kicks off from 30th October and will promote the new exciting bundle via social media, out of home media and digital.

For more information on TPG's new NBN and Mobile bundle deal,

TPG Media Release - NBN with Free Mobile Promo

11 September 2017

TPG Rocks the sub $20 SIM Only Market

Sydney, 11 September 2017 - TPG has updated its Mobile SIM Only plans, addressing the sub $20 price point.

In 2008, TPG revolutionised the SIM only category which has now become very popular and in 2016 TPG introduced a promotion where customers can get 50% off their monthly charge for the first six months. Now TPG has pushed the envelope even further by offering 4GB for $15 per month together with Unlimited Calls and Text in Australia.

TPG's Chief Operating Officer, Craig Levy, believes that whilst the new plan is a result of TPG's MVNO arrangement, it offers excellent value and shows just how expensive other SIM only plans are currently positioned in the market.

"As Australia's fourth mobile operator, we continue to work in the background building our own mobile network - but right now we have some exciting deals for cost conscious & data hungry consumers through our MVNO setup. We are driving prices down as well as increasing data allowances." Mr Levy said.

Unlimited Bundle

At the $15 price point, the plan includes 4GB data which TPG believes is unmatched in Australia.

With Over-the-Top applications like WhatsApp, FaceTime and Viber, the need to call overseas has reduced drastically over time yet TPG's plan includes 100 International Minutes per month to call International Landlines and Mobiles for consumer convenience.

"We cut out all the unnecessary costs, we don't have retail outlets and we post the SIM directly to our customers for online activation. Our research shows that SIM only plans are getting popular because consumers have become very aware about the plethora of direct hardware options available to them through channels such as eBay, Google, Apple and other retail outlets." added Mr Levy.

TPG will update the market about its own mobile network when it releases its FY17 financial results on 19 September. Consumers can register their interest at to receive updates and offers related to the mobile network.

New Updated plans

Discounted monthly charge for the first six months (available for new customers) $15 $19.99 $24.99
Standard monthly charge $29.99 $34.99 $39.99
Data 4GB 9GB 12GB
Included Value Unlimited Calls & SMS to standard AU Numbers + 100 International Minutes Unlimited Calls & SMS to standard AU Numbers + 100 International Minutes Unlimited Calls & SMS to standard AU Numbers + 100 International Minutes
Once off SIM Charge $10 $10 $10

For more information on TPG's mobile plans, visit

TPG Media Release - New Mobile Plans

15 December 2016


TPG Telecom Limited (ASX: TPM) ('TPG' or 'the Company') is delighted to advise that it was the successful bidder at the New Entrant Spectrum Auction in Singapore.

TPG acquired all of the spectrum available at the auction (being 2 lots of 2x5MHz of 900MHz spectrum and 8 lots of 5MHz of 2.3GHz spectrum) for a total purchase price of S$105m, payable within 20 business days.

In addition to the cost of the spectrum, TPG anticipates incurring capital investment in the range of S$200m to S$300m to establish a mobile network with nationwide coverage by September 2018.

The payment for the spectrum and the cost of the network rollout are expected to be funded through the Group's existing debt facilities and cash generated from its Australian operations.

This rare opportunity will enable TPG to expand its business into Singapore, bringing tremendous value to Singaporean consumers whilst generating excellent long-term returns for TPG shareholders.

The Company expects to start delivering services to customers in 2018 and forecasts that it will become EBITDA positive when it reaches a market share of between 5% and 6% which it believes should be achievable within a short period of time due to the excellent value of the offerings that it will bring to the market.

TPG congratulates the Singapore Infocomm Media Development Authority for conducting a fair and rigorous process and for its initiative in encouraging a fourth entrant into the Singapore mobile market.


5 August 2016

TPG unveils 10GB mobile plan with free first month plan fee

5 August 2016 - TPG has recently released three new mobile plans on the Vodafone 4G network.

The new plans start from $29.99 which gives 3GB data, while the $34.99 and $39.99 plans include massive 7GB and 10GB data respectively. All three plans include unlimited calls and SMS to standard Australian numbers.

TPG still sells its most popular plan for $19.99 per month which includes 1.5GB data and $550 value for calls and SMS to standard Australian and International numbers.

TPG's Chief Operating Officer, Craig Levy, believes that the new plans will make TPG competitive in the higher end of the mobile plans market.

"Our sub $20 mobile plans have always been very competitive. We are now confident that our plans in the $20 to $40 category are also the best in the market."

To sweeten the deal, TPG gives the first month plan fee free for new registrations. Customers are still required to pay for the SIM card and any excess charges.

"TPG is giving free first month plan fee and no lock-in contract. Customers can sign up to experience the network and they are not obligated to stay with us beyond the first month if the service is not up to their expectation."

"Most of other mobile providers are either charging extra or giving less inclusion for month-to-month plans. TPG is offering simple product, great service and fantastic value packaged in no lock-in contract." Mr Levy added.

For more information on TPG's mobile plans, visit

TPG Media Release - New Mobile Plans

13 April 2016

I-MED Network to partner with TPG to build National high speed network for medical images

13th April, 2016: TPG Telecom Limited (ASX:TPM) and I-MED Network, Australia's largest medical imaging clinic network, have announced a significant multimillion dollar commercial agreement, under which TPG will deliver a dedicated high speed network connecting all of I-MED's locations across the country.

Under the agreement, TPG will leverage its national fibre assets to significantly improve I-MED Network's capacity for distribution of medical images to its 180 clinic locations.

By leveraging TPG's network, I-MED's locations, many in regional Australia, will see speeds up to 10Gbps, with most locations achieving increases between 20-50 times in network bandwidth.

I-MED Network Chief Executive Officer, Steven Rubic, said the organisation was excited to work with TPG to future proof the secure distribution of medical images and looked forward to the technological benefits the increased bandwidth would deliver.

“I-MED Network is committed to providing the latest medical imaging equipment across our clinic network, which will enable us to ensure superior outcomes for our patients and referring doctors.

“Recent advances in equipment such as CT and MRI scanners as well as mammography machines allow us to capture images with increased detail. While this has enabled faster diagnosis of health conditions, our current network bandwidth was not always able to meet the demand required by the increased size and quantity of images.

In addition the new network solution will allow I-MED to take full advantage of exciting, cutting edge imaging technology” Mr Rubic said.

“We will now be able to take full advantage of state-of-the-art 3D rendering applications, which provide our radiologists with incredible detail and new capabilities in image manipulation, ultimately improving diagnostic accuracy” Mr Rubic concluded.

TPG General Manager, Enterprise & Wholesale, Mark Rafferty, said: �TPG is proud to partner with I-MED in delivering network services of such a critical nature to communities across the country. We are delighted to demonstrate again that, with the TPG network, it is both technically possible and commercially viable to provide high capacity network services nationwide, not just in metropolitan areas.

“We are very pleased to be working with I-MED in building a network that will provide the opportunity to drive new technology for the benefit of patients and doctors.”

Rollout of the network has already started with completion planned for end of 2016.

TPG Media Release - I-MED Network to partner with TPG

23 March 2016

TPG Releases NBN Bundles for Small Business

Sydney, 23 March 2016 - TPG today announced the release of its NBN business bundles.

Targeted at the small business market, the bundles include both high speed Internet and VoIP based voice service delivered over the nbn™ network.

The headline plan offers unlimited data usage with download and upload speeds of up to 25Mbps and 5Mbps respectively, unlimited local and standard national calls to landlines, Static IP and Wi-Fi modem for $89.99 per month (minimum charge $219.94 on no lock-in contract).

Craig Levy, Chief Operating Officer of TPG said the NBN business bundles are designed for small businesses to get more from their Internet connection.

“The increased capacity and reliability you can get over the NBN will really help small businesses around productivity and allow more multi-tasking as staff won't have to fight over limited bandwidth anymore.”

“Combined with the included Static IP, the extra bandwidth will also allow businesses to make more use of applications such as VPN, remote access, FTP and server hosting.” Mr Levy said.

TPG is not new to the small business market but the rollout of NBN has allowed the telco to expand its corporate customer base.

“TPG is well seasoned in delivering services to small businesses using Fibre Optic and Ethernet in the First Mile (EFM) technology on our own infrastructure. With the NBN rollout rapidly increasing, TPG's coverage has widened and therefore more small businesses are able to take advantage of our competitive offering.” added Mr Levy.

In the last month TPG has also released NBN plans on the Fixed Wireless network which is the first time for the telco.

For more information on TPG's NBN Business bundles, visit

TPG Media Release - NBN Business Bundles

5 February 2016

TPG TELECOM Acquires 1800MHZ Spectrum

TPG Telecom Limited (ASX: TPM) confirms that it was a successful bidder in the auction for spectrum in the 1800MHz band. TPG will pay $84.7 million for the lots that it has purchased, with approximately $15 million to be paid in the current financial year and the balance to be paid in early 2017.

TPG successfully bid for two 2x5MHz lots (i.e. 10MHz of spectrum) in each of the following regions: Darwin, South Queensland, Northern NSW, Canberra, Southern NSW, Regional Victoria, Regional South Australia, and Tasmania. In addition, TPG was the winning bidder for one lot of 2x5MHz (i.e. 5MHz) in each of Adelaide and Western NSW.

TPG CEO, David Teoh, said "Following our purchase in 2013 of 2x10MHz of nationwide 2.5GHz spectrum, this further investment in spectrum represents the beginning of the next exciting chapter in TPG's development. Fixed line broadband has to-date been the backbone of our growth but we believe that wireless connectivity will play an increasing role in the future needs of Australian telecommunications consumers. We have made this significant investment to inject ourselves into that future."

TPG Media Release - TPG TELECOM Acquires 1800MHZ Spectrum

30 September 2015

Vodafone and TPG announce $1 billion deals
Companies sign transmission and wholesale arrangements

Wednesday 30 September, 2015: Vodafone Hutchison Australia and TPG Telecom Limited (ASX:TPM) have announced two commercial agreements with a combined value of more than $1 billion: a major Dark Fibre transmission network expansion and the migration of TPG's mobile customer base to the Vodafone network.

Dark Fibre Agreement

Under the first agreement, TPG will provide Dark Fibre and network services to more than 3,000 Vodafone Australia sites over a 15 year term.

In order to provide the services, TPG will extend its current fibre infrastructure by constructing about 4,000km of new fibre to Vodafone cell sites across the country.

Vodafone Chief Executive Officer, I�aki Berroeta, said that the transmission agreement is a step change for the Vodafone network, delivering lower latency, an exponential increase in capacity and enhanced resilience.

"Dark Fibre is about preparing Vodafone for the future. It is the next step in our network evolution and builds on our multi-billion dollar network investment in recent years to further enhance the customer experience," Mr Berroeta said.

"For customers, it will mean a higher-performing, 5G-ready network which will enable exciting future opportunities such as virtual and augmented reality applications."

"Network data traffic will continue to grow through customers' appetite for mobile content and the emergence of technologies such as the Internet of Things, and a Dark Fibre network will allow us to cater for future growth."

TPG Chief Executive Officer, David Teoh, said: "This is an exciting opportunity to apply our proven capability in delivering dark fibre services to Vodafone utilising our own fibre infrastructure across the country.

"The companies are already working extremely well together, and the end result will be a network that will enable Vodafone to continue to deliver a premium service long into the future, without the capacity limitations of legacy technologies."

This agreement extends the existing relationship between the two companies, with TPG having already delivered 900km of fibre for VHA sites between FY11 and FY13.

Construction of the dark fibre network will start immediately with deployment to the majority of the existing Vodafone network to be completed during 2018.

TPG estimates that it will incur incremental capital expenditure of $300-400m over the rollout period, the majority of which will be incurred over the next 3 years.

TPG will provide the dark fibre services for 15 years from the date each site is delivered, with minimum contracted revenue over the term exceeding $900m.

MVNO (Mobile Virtual Network Operator) Agreement

The two companies have also announced one of the industry's largest-ever Mobile Virtual Network Operator (MVNO) arrangements, with TPG to migrate its mobile wholesale customer base to the Vodafone network.

Mr Teoh said TPG mobile customers can look forward to the reliability and super-fast 4G data speeds of Vodafone's network.

"One of the biggest benefits for all existing TPG mobile customers is access to 4G on Vodafone's network, meaning they will be able to experience substantially faster data speeds" he said.


Mr Berroeta and Mr Teoh said the two agreements built on the existing long-term working relationship between the two companies.

"We have the need for dark fibre to set up our network for the future and TPG has the resources to deliver it on our behalf, so it is a natural fit" Mr Berroeta said.

"The MVNO agreement will mean TPG mobile customers will be able to experience Vodafone's world-class network which TPG is working with us to further enhance."

TPG Media Release - Vodafone and TPG announce $1 billion deals

15 July 2015

TPG's New $69.99 Bundle Offers Unlimited Internet & Calls in Australia

15 July 2015 - TPG has refreshed its popular ADSL2+ with Home Phone Line Rental product range. The new game changing bundle is the $69.99 product, giving customers:

  • Unlimited Internet with no usage quota
  • Home Phone Line Rental
  • Unlimited Standard Calls in Australia including:
    • -    Calls to Local and National numbers
    • -    Calls to Australian Mobiles
    • -    Calls to 13/1300 numbers

Craig Levy, Chief Operating Officer of TPG believes that this bundle offers the best value in the highly competitive Internet and home phone market space.

"In our view this is the best ADSL2+ with home phone bundle deal in the Australian market. To our knowledge, there is no other provider that offers unlimited data with unlimited calls in Australia at this price point" Mr Levy said.

The bundle includes a Wi-Fi modem on a 24 month plan but the same unlimited call package is available as a $10 add-on with any of TPG's 6 month ADSL2+ with Home Phone bundles.

"Unlimited Australian Calls can be added to our 6 month ADSL2+ and Home Phone bundles for only $10 extra per month - this is perfect for renters who don't like to commit for long periods" added Mr Levy.

For those who love simplicity and no frills packages, TPG also offers simple internet and home phone bundles with no included calls from $39.99 to $59.99 a month.

In addition to providing great value to its customers, the telco is also proving itself as a premier network operator.

"For two consecutive months, the Netflix speed index has rated TPG number one in Australia. Our network architecture has allowed customers to benefit from the next generation of Internet applications such as Netflix, Facebook, Spotify and Instagram."

"It was just a few years ago that the typical Australian household was using their broadband for web and email access only, but now it's a case of connecting multiple devices in a home to a fast connection with no data caps" Mr Levy said.

For more information on TPG's ADSL2+ with Home Phone bundles, visit

TPG Media Release - New Bundles

1 May 2015

TPG Pushes Its NBN Product Offering into the Next Gear

Sydney, 1 May 2015 - TPG has recently launched an aggressive range of NBN with Home Phone Bundle plans. TPG first entered the NBN space a year ago and has now revised its NBN plans to give customers more choices in data usage, speed options and contract terms.

TPG's new NBN plans start from $39.99 per month (previously $59.99). For the first time, TPG also now offers NBN plans with up to 25Mbps and 50Mbps download speeds, along with the original 12Mbps and 100Mbps options it previously offered.

TPG's Chief Operating Officer, Craig Levy, believes that the new plans are among the most competitive NBN enabled product range in Australia.

"Our lowest plans with data usage quota are very well suited for light users. The introduction of the 25Mbps and 50Mbps speed options also means that our plans would appeal to users with other telcos who are shopping around" Mr Levy said.

Customers can choose between 18 month contract ($0 setup) and no lock-in contract ($99.95 setup). Both contract options come with an included Wi-Fi modem.

The majority of TPG's new NBN product range offer various combinations of included calls such as unlimited local calls, unlimited calls to Australian mobiles and unlimited international calls to selected countries.

"People often ask how TPG can offer such competitive products. We are able to keep costs down and pass the benefit on to customers since we are a nationwide infrastructure owner with extensive domestic and international bandwidth, as well as one of the largest fixed voice operators" added Mr Levy.

For more information on TPG's NBN plans, visit

TPG Media Release - New NBN Plans

10 April 2014

TPG Releases NBN Plans - Six of the Best

Sydney, 10 April 2014 - TPG has released a range of six NBN Internet and Home Phone Bundle plans. These new plans have been specifically designed to offer customers flexibility, simplicity and market leading value.

TPG's NBN plans start from $59.99 per month for download speed of up to 12Mbps, and $89.99 per month for download speed of up to 100Mbps. All plans come with unlimited data usage.

The NBN plans have included telephony options similar to its award winning ADSL2+ with Home Phone bundle plans. Customers can take up various call packages, such as unlimited local and standard national calls to landlines, unlimited calls to Australian mobiles and unlimited international calls to selected countries.

For customers' peace of mind, all TPG's NBN plans come with a Wi-Fi router and no lock-in contract.

TPG's General Manager, Craig Levy, said that TPG's six NBN plans offer the best value for money in Australia and are made possible by TPG's own infrastructure.

"We are pleased to enter the NBN market with a bang by introducing six of the best value NBN plans in Australia. We have kept the plans very simple and appealing for both low end and high end users."

"The reason TPG is able to offer these new plans at market leading price points is because of the group's substantial telecommunications infrastructure. We own fibre connecting to NBN's points of interconnect. We own the inter-capital bandwidth following our recent acquisition of AAPT. We own the undersea PPC-1 submarine cable system connecting Australia to the international internet. With domestic peering arrangements with Telstra and Optus and one of the largest fixed voice networks in Australia, we are in a privileged position to bring extraordinary value to consumers" Mr Levy said.

TPG is looking forward to the opportunity of introducing its popular unlimited plans to customers who previously fell outside TPG's on-net ADSL2+ DSLAM footprint.

"TPG has experienced consistent organic growth over a number of years. We expect that organic growth to continue by capturing a share of a larger addressable market" Mr Levy concluded.

For more information on TPG's NBN plans, visit

TPG Media Release - NBN

19 August 2013

TPG selects Hawaiki cable and invests in fibre capacity between Sydney and the US west coast

Sydney, 19 August 2013 - The TPG Telecom Limited group (ASX: TPM) has issued a Letter of Intent to submarine cable group Hawaiki Cable Limited, under which TPG confirms its intention to acquire fibre capacity on the Australia-US segment of the Hawaiki submarine cable system.

The 14,000 km cable system will link Australia, New Zealand and Hawaii to the US west coast and is scheduled for completion in late 2015.

Under the multi-million dollar deal, TPG will acquire fibre capacity from Sydney to the US which will initially provide up to 3Tbps capacity using the latest 100Gbps wavelength technology, together with the ability to upgrade to 400Gbps and other future technologies. TPG will also acquire capacity on the Hawaiki trans-Tasman segment from Sydney to Whangarei in Northland, New Zealand.

R�mi Galasso, Chief Executive Officer of Hawaiki Cable Limited said, "We are honoured to work with TPG. Its leading position in the Australian telecom market makes the group a key partner for our new cable system."

David Teoh, Executive Chairman of TPG said, "With the continued growth in the TPG Group's consumer broadband, corporate and wholesale businesses, international connectivity is an important component of TPG's widespread telecommunications infrastructure.

"Hawaiki has a team with considerable experience in fibre cable systems and this project represents an excellent opportunity to give us a new high quality international link direct to the US, complementing existing international links, which include TPG's own Sydney to Guam undersea cable system."

Stephen Banfield, Chief Financial Officer of TPG, said that, "Whilst the detailed financial terms of the deal are confidential, TPG can advise that it would expect to incur capital expenditure in relation to this project of between US$10m and US$20m for each of the next 3 financial years commencing FY14."


For more information on Hawaiki, please visit or contact:
Ludovic Hutier
Email -

For more information on TPG, please visit or contact:,
Stephen Banfield
Email -

TPG Media Release - Hawaiki

7 August 2013

New TPG Bundle Deal Offers Unlimited International Calls to 80 Countries

Sydney, 7 August 2013 - TPG has launched its latest ADSL2+ with Home Phone Bundle deal, offering customers incredible value with unlimited calls to landline and mobile numbers in 80 selected countries.

For $88 per month, the Eighty Eight Bundle offers Unlimited ADSL2+ with Home Phone Line Rental plus:

  • Unlimited local and standard national calls to landlines (excl. directory service)
  • Unlimited calls to TPG Mobile numbers
  • Unlimited international calls to landline and mobile numbers in 80 selected countries including Bangladesh, Canada, China, France, Germany, Hong Kong, India, Indonesia, Iran, Ireland, Japan, Malaysia, New Zealand, Singapore, South Africa, Taiwan, Turkey, UK, USA, Vietnam and others (excl. satellite phones)
  • A Wi-Fi modem

TPG's Consumer General Manager, Craig Levy, indicated that the new bundle is released as a response to an increasing customer demand for unlimited international calls to countries not included in the previous bundle deal.

"We've seen a lot of requests from customers to include unlimited international calls to countries that weren't part of our previous bundle deal. I am pleased that we are now able to address this demand by offering unlimited calls to a lot more countries than before," said Mr. Levy.

The new bundle also places TPG in a unique position in the Australian marketplace as the only telecommunications provider that offers unlimited calls to such a large number of countries.

"This is the first deal of its kind in Australia. Offering unlimited calls to both landlines and mobiles in 80 countries is simply unthinkable for other providers", added Mr. Levy.

The Eighty Eight Bundle is available on a 24 month contract (minimum charge $2,221.95) for new residential customers.

For the full list of included countries or more information on the Eighty Eight Bundle, visit

TPG Media Release - Eighty Eight Bundle

11 April 2013

TPG Slashes Sydney to Singapore Bandwidth Costs

Sydney, 11 April 2013 - TPG Telecom (ASX: TPM) is pleased to announce the launch of 1 Gbps Link between Sydney to Singapore for corporate customers who require fast and reliable access between the two locations.

Available for $6,500 per month + GST, this product is well poised to take the market by storm.

�This is the most cost effective and aggressive pricing we know of in the market place. Our customers have been looking for a cost effective solution into Asia for a long time now. It is significantly cheaper than what many are paying for bandwidth between Sydney and Perth� said Wayne Springer, TPG's Corporate Sales Manager.

The traffic is delivered via TPG's owned PPC-1 submarine cable from Meet-Me-Room facilities in Sydney and then switched to Singapore where it terminates at a Meet-Me-Room facility in a data centre in Singapore.

TPG Media Release - 1 Gbps Sydney Singapore Link

12 December 2012

New TPG Bundle Deal Offers Unlimited Calls to Local, National, Mobile and Popular International Destinations

Sydney, 12 December 2012 - TPG has unveiled the latest addition to its popular ADSL2+ with Home Phone bundle range, offering customers more value than ever with its unlimited internet and unlimited calls to local, national, mobile and popular international destinations.

At just $79.99 per month, the new bundle offers Unlimited ADSL2+ with Home Phone Line Rental plus:

  • Unlimited local and standard national calls (excl. directory service calls)
  • Unlimited Australian mobile calls
  • Unlimited international landline and mobile calls to USA, UK, Canada, China, India, Hong Kong, Malaysia, Taiwan, Singapore, Germany and France (excl. satellite phones calls)
  • A Wi-Fi modem

"This new unlimited bundle is the most value packed deal TPG has ever brought to consumers," said Craig Levy, TPG's General Manager - Consumer.

TPG's ADSL2+ with Home Phone bundle deals are made possible by its national internet and voice infrastructure covering all call collection areas in Australia, which allows it to terminate local and national calls cost effectively.

"In our new unlimited bundle deal, we can now offer unlimited calls to Australian mobiles, as our interconnect costs for mobile calls have come down considerably despite TPG not owning its own mobile network."

"We've seen international minutes from our home phone customers growing all the time and I'm thrilled we can now meet that demand with unlimited calls to popular destinations," Mr Levy added.

The new Unlimited ADSL2+ with Home Phone Bundle is available on a 24 month contract (minimum charge $2,029.71) for new residential customers. TPG continues to offer its other existing ADSL2+ with Home Phone bundle plans on 6 and 18 month contracts for customers who prefer shorter term contracts.

For more information on TPG Mobile, visit

Unlimited Bundle

TPG Media Release - New Unlimited Bundle

20 November 2012

TPG Scoops Best Mobile Phone Provider Award

Sydney, 20 November 2012 - TPG has won the Best Mobile Phone Provider award at the Financial Review Smart Investor SMILES Survey 2012/2013.

The Smart Investor SMILES Survey 2012/2013 is regarded as one of the most comprehensive resources of customer feedback. Each year, thousands of Australians give their opinion on a range of factors, to identify the companies providing the best customer service.

TPG's Consumer General Manager, Craig Levy, indicated that winning this award has further reinforced TPG's position as one of the leading telecommunications providers in Australia.

�In winning this award, TPG was recognised not only for the value it brings to customers but also for its excellence in customer service.�

�We believe one of the reasons why customers are happy with our mobile service is our popular online self service tool where customers can conveniently configure various settings such as call barring and call diversion, activating international roaming and voicemail, and enabling or disabling premium services,� said Mr. Levy.

In a market where most mobile providers have reduced the monthly data allowance in the plans they offer, TPG's SIM only mobile plan continues to offer 1.5GB of monthly data with $550 Included Value (includes International Calls) and unlimited calls to TPG Mobile and Home Phone for $17.99 per month (discounted to $14.99 per month for TPG broadband customers).

TPG also recently won the CANSTAR Blue Customer Satisfaction award for Mobile Phone Carriers for the second year running.

For more information on TPG Mobile, visit

TPG Media Release - SMILES Award

31 October 2012

TPG Launches Innovative Cloud Video Surveillance Solution

Sydney, 31 October 2012 - TPG has released a Video Surveillance bundle targeted at the Small and Medium Enterprise (SME) market. Priced at $49.99 per month ($1,049.81 minimum charge over 18 month contract), this bundle also includes an Unlimited Standalone ADSL2+ service to form a unique cloud based video surveillance solution.

The new Video Surveillance bundle enables real time footage to be broadcast into the cloud where customers can then view live or recorded events remotely. Video recordings are stored in a cloud storage for 48 hours which ensures ongoing content availability even in the event of equipment failure on the customer's premises. Customers can also download the recorded events to their computer. See Annexure for key product information.

TPG's Consumer General Manager, Craig Levy, highlighted some of the key differences between this video surveillance solution and other similar offerings in the market.

�We don't think there is another company in Australia offering a true cloud based video surveillance solution like ours. The surveillance camera pushes a live video feed into the cloud via a secure channel, enabling storage and YouTube-like viewing experience of live and past events which customers can access from virtually anywhere in the world with an Internet connection.�

�Most other video surveillance solutions record and store the videos locally on the customers' premises before they are uploaded intermittently to the Internet, typically via FTP. In order to view live streaming, customers have to access the camera remotely, opening a security hole in the customers' network which can be vulnerable to attacks,� Mr. Levy said.

This bundle requires a surveillance camera from TPG (once off - $139.99). The plug-and-play nature of the camera ensures easy installation using the customer's existing Ethernet or Wi-Fi network without requiring any changes to the router and firewall settings.

TPG started developing this product from the ground up just over one year ago. Mr. Levy commented that the project has not been without its challenges. �The biggest challenge we faced is that a typical ADSL connection has a relatively slow upload speed which makes it difficult to haul decent real time video into the cloud. We have managed to achieve impressive video quality in full screen using only 256 Kbps of upload bandwidth,� he said.

This release has marked yet another milestone for TPG in the SME market following the release of its Business VoIP and Small Office Bundle offerings in the past year.

To learn more about TPG Video Surveillance bundle, visit

TPG Media Release - Video Surveillance

20 September 2012

TPG Mobile Plans Offer iPhone 5 Ready Nano–SIM Cards

Sydney, 20 September 2012 – In anticipation of the launch of Apple's iPhone 5, TPG now offers the new nano–SIM card for customers who purchase the phone outright from Apple.

The iPhone 5 requires a nano-SIM card which is considerably smaller than the traditional micro-SIM used in the iPhone 4.

"As long as the iPhone 5 is unlocked, customers can use TPG's SIM only mobile plans with our newly stocked nano–SIM card," said Craig Levy, TPG's General Manager Consumer.

TPG's no contract, BYO handset mobile plans are a great value offering for customers who are considering purchasing the iPhone 5.

"We give consumers who purchase the iPhone 5 outright from Apple the option to come to us and benefit from our great value SIM only, no contract plans instead of getting locked into a 24 month plan offered by other providers," said Mr. Levy.

TPG encourages consumers to look at the costs over 24 months of choosing TPG's Medium Super Value plan in conjunction with purchasing an iPhone 5 from Apple, and compare with alternative 24 month lock–in iPhone 5 plans in the market.

iPhone 5 16GB
(Apple Store)
  TPG SIM Charge &
Mobile Deposit
  TPG Medium
Super Value
  Total Monthly Charge
$799 / 24 = $33.29   ($20 + $20) / 24 = $1.67   $17.99   $52.95

Monthly cost over 24 months is calculated as: $799 / 24 + ($20 + $20) / 24 + $17.99

TPG's Medium Super Value plan comes with 1.5GB of data, unlimited calls to TPG Mobile and Home Phone and $550 of included value which can be used for calls, SMS and MMS to Australian (including 13/18) and international numbers every month.

"The Super Value Medium plan offers tremendous value to budget-conscious consumers. We think all consumers should look very closely at the total costs of alternate plans in the market with included handsets," Mr. Levy added.

Existing TPG Mobile customers can order a nano–SIM card replacement by calling TPG Mobile Customer Service on 13 14 23. A once–off standard SIM card replacement fee of $20 will apply.

TPG Mobile currently supports 2G and 3G. An unlocked iPhone 5 device using a TPG Mobile plan will not support LTE.

TPG Mobile recently won the CANSTAR Blue Customer Satisfaction award for Mobile Phone Carriers for the second year running. For more information on TPG Mobile, visit

All pricing is correct as of 20 September 2012. iPhone is a registered trademark of Apple Inc.

TPG Media Release – Nano SIM

10 August 2012

TPG Ventures Further into the SME Market with Business VoIP Release

Sydney, 10 August 2012 - TPG has further extended its reach into the Small and Medium Enterprise (SME) marketplace by introducing an incredible voice solution specifically aimed at its small business customers.

Available for TPG Broadband On-Net customers, this cost-effective voice solution offers generous included calls and is equipped with PABX functionality in the cloud such as Extension Dialing, Name Display and Voicemail-to-Email.

"There are so many small family run businesses in Australia who have been asking us for a solution to suit their business needs. We believe we have designed a voice solution which delivers incredible value," said Craig Levy, TPG's General Manager of Consumer Division.

"For as little as $29 extra per month, a small business can get three handsets each with direct dial numbers, Unlimited Local and National Calls plus basic key system features," added Mr. Levy.

TPG has two Business VoIP plans on offer:

Business VoIP Package minimum total cost over contract term: $689.77
Business VoIP Pay As You Go minimum charge in first month: $188.94

Customers can mix and match these two offers to provide great flexibility to their business. For example, a customer can start with a Business VoIP Package which consists of three VoIP services and then as their business grows they can purchase additional Business VoIP services.

TPG already offers 100/100Mbps Unlimited Fibre Optic Broadband and 10/10Mbps Unlimited Ethernet Broadband to SMEs. The introduction of these new Business VoIP plans is a move to further arm TPG's SME unit with a voice solution.

"This is just one of the many products we have planned to launch in the SME market. TPG has a lot more exciting plans and bundle deals designed for this market segment," Mr. Levy said.

For more information on TPG Business VoIP, visit

TPG Media Release - Business VoIP

16 December 2011

TPG lands two Money magazine Best of the Best Awards

Sydney, 16 December 2011 – TPG has been awarded the Money magazine Best of the Best 2012 Awards for both Cheapest Broadband Plan for Heavy User and Cheapest Broadband Plan for Light User, which are the only two Money magazine awards in the fixed broadband category.

For two consecutive years, TPG Unlimited ADSL2+ with Home Phone Bundle plan won the award for cheapest broadband plan in the heavy user category. The winner of the cheapest broadband plan award in the light user category is TPG Standalone ADSL2+ 50GB plan (25GB peak + 25GB off-peak).

TPG is not a stranger to this prestigious Money magazine's annual award, having won a total of four awards from the magazine within the past two years. Last year, TPG was awarded the Money magazine Best of the Best Awards for Cheapest Broadband Plan for Heavy Usage and Cheapest Postpaid Mobile Plan for Medium Usage.

"We are very pleased to end this year on a high note by receiving these awards. 2011 has been a year of significant growth for TPG and we will focus on offering our customers incredible value in the new year" said Craig Levy, TPG's General Manager of Sales and Marketing.

TPG also won the 2011 People's CHOICE Award for Best Value Mobile Service earlier this year, signaling its increasing recognition as more than just an ADSL2+ Internet Service Provider.

TPG Media Release - Money Magazine Awards 2012.pdf

25 November 2011

TPG Statement Concerning Kyle and Jackie O Show

Sydney, 25 November 2011 – TPG does not share Kyle Sandilands’s view in relation to his recent comments made on the Kyle and Jackie O Show on the Southern Cross Austereo network.

We do not have any sponsorship arrangement with the program. Our contract with the network is such that our advertisements are placed evenly throughout the day.

We have taken action to remove any association with the program. This morning, Southern Cross Austereo has confirmed that all of TPG’s advertising has been removed from the program effective this Monday, 28 November 2011.

TPG Media Release - Kyle and Jackie O Show

10 November 2011

TPG Ups the Ante with New Bundle Deal

Sydney, 10 November 2011 – TPG has taken its award winning Unlimited ADSL2+ with Home Phone product to another level with the introduction of a new $69.99 per month Bundle deal.

In addition to TPG’s popular Unlimited ADSL2+ and Home Phone Line Rental, the new Bundle also includes:
  • Unlimited Local Calls (includes calls to 13/1300 numbers)
  • Unlimited Standard National Calls to Landlines (excludes calls to Australian Mobiles and Directory Services)
  • 100 International Minutes per Month (excludes calls to Satellite phones)
  • Wi-Fi Modem Router

TPG believes this Bundle offers more value than other competitors’ bundle offerings.

"TPG is taking another step forward in this competitive marketplace by introducing what we believe is the greatest consumer bundle TPG has ever offered" said Craig Levy, TPG's General Manager of Sales and Marketing.

The unlimited calls aspect of this Bundle is made possible by TPG’s own Voice Network. With presence in 65 out of 66 Call Collection Areas in Australia, TPG directly terminates local and national calls without using any third party providers.

TPG attracts a large number of customers with international backgrounds. The 100 International Minutes per month comprises of calls to all countries including international landlines and mobiles.

TPG also includes a Wi-Fi Modem Router for the first time in its bundle offering and by doing so has typically lowered the once off fees customers have to pay at sign up.

"In this Wi-Fi generation, many devices within a home require access to the Internet via wireless technology such as laptops, smartphones, iPads, and gaming consoles. The included Wi-Fi Modem Router from TPG enables these devices to wirelessly gain access to the Internet, therefore taking advantage of the Unlimited ADSL2+ access pipe" added Mr. Levy.

This Bundle is based on a 24 month contract and is only available for new customers. For customers who prefer shorter term contracts, TPG continues to offer its award winning $59.99 Unlimited ADSL2+ with Home Phone Bundle which is available on 6 and 18 month options.

For more information on this new Bundle, visit

TPG Media Release - New Bundle

16 September 2011

TPG Releases 'Best Value in Australia' Mobile Plans

Sydney, 16 September 2011 – TPG has today released a new range of mobile plans labelled as Super Value. True to their namesake, these plans are designed toward delivering incredible value to the end consumers.

"Dollar for dollar, we believe these plans offer the best value anywhere in Australia." said Craig Levy, TPG's General Manager of Sales & Marketing.

Mr. Levy also ascertains that the Super Value plans give the best overall value in Australia which can save customers more than $20 a month.

In 2008, TPG introduced the SIM Only No Contract mobile plans into the Australian market place. TPG's mobile business has since then experienced steady growth and this is expected to continue with the introduction of the Super Value plans.

TPG believes the main stand out point of the Super Value plans is the introduction of unlimited calls to TPG Mobile and TPG Home Phone on the two most popular plans. TPG has experienced continued On–Net Home Phone growth in the last 24 months (End of Year Financial Report Results will be released on September 20). The unlimited calls feature to TPG Home Phone is geared toward building a bridge between TPG's two products – Home Phone and Mobile.

"We believe this product will change the mobile landscape in Australia. We are not aware of any other provider giving unlimited mobile to fixed line calls of some type at this price point in the consumer space" said Mr. Levy.

Compared to TPG's previous mobile plans, the Super Value plans offer a significantly increased overall value as shown in the table below.

Plans 'Any Network Value' Before 'Any Network Value' Now
Starter   $125   $180
Medium   $330   $550
Heavy   $600   $1,000

The Included Value in the Super Value plans can be used for Calls, SMS and MMS to Australian (including 13/18) and International Numbers.

"TPG is laser focused on delivering value to our end consumers, these plans are built with 100% consumer value and savings in mind. For example, we had customers asking for 13/18 numbers to be part of the Included Value and we have listened" Mr. Levy adds.

Over the past 12 months, TPG has been increasingly recognised as more than an ADSL2+ Internet Service Provider. TPG's mobile offering has won multiple awards such as the People's CHOICE Award 2011 for Best Value Mobile Phone Service, CANSTAR Blue 2011 Most Satisfied Customers Award for Mobile Phone Carriers, Money Magazine Award 2011 for Cheapest Postpaid Mobile Plan – Medium Usage, PC & Tech Authority 2010 and 2009 Best Tech Awards for Best Mobile Phone Service Provider.

TPG's mobile business model involves customer making order online or over the phone. Customers will then receive the SIM card via post after which they can activate it online. All usage information is available online only. To assist customers from not accruing excess charges, TPG sends SMS alert at 75% usage level.

For more information on TPG Super Value Mobile plans, visit

TPG Media Release – Super Value

7 September 2011

TPG Enters the Mobile Broadband Space

Sydney, 7 September 2011 – TPG has recently introduced Mobile Broadband into their product range to increase depth in their consumer offering.

Entering an already competitive Mobile Broadband market, TPG promotes aggressive pricing for their plans starting at 500MB for $5 per month.

"Mobile Broadband is a very competitive market. We are now beyond the early adoption phase. TPG is able to offer prices that are up to 50% cheaper than some competitors" said Mr. Levy.

TPG Mobile Broadband has five different plans to suit various types of users. These plans are suitable for Internet on the go and usage such as accessing email, web browsing, and social networking. For heavy usage, TPG still recommends its ADSL2+ fixed broadband product suite.

This product offering presents great value to consumers and is similar to TPG Mobile – SIM only, no contract plans.

"The next phase of Internet growth is taking place via mobile and tablet devices. TPG Mobile Broadband plans are perfect for iPad or tablet owners. We are making Mobile Broadband more affordable for consumers, just like our DSL, Mobile, and Home Phone products" said Craig Levy, TPG's General Manager of Sales and Marketing.

TPG Mobile Broadband is routed internationally via TPG's PPC-1 undersea cable and locally via PIPE Peering, both owned and operated by TPG Telecom (ASX: TPM).

As an optional add-on, TPG offers a premium unlocked USB modem compatible with both Windows and Mac available for outright purchase for $49.99.

TPG's next consumer product launch is focused on a refresh of Mobile SIM only product range which TPG believes will be the best value in Australia.

For more information, visit

TPG Press Release – Mobile Broadband

19 July 2011

TPG Kicks into Gear with Consumer Plans Changes

Sydney, 19 July 2011 – TPG has today made significant improvements in their Standalone ADSL2+ and ADSL2+ with Home Phone Bundle plans to stay ahead of competitors in the Australian broadband market.

TPG's Standalone ADSL2+ plans have been enhanced with major increases in their monthly usage quota. For example, the quota on the popular $49.99 ADSL2+ plan has gone up from 200GB (anytime) to 500GB (250GB peak + 250GB off-peak).

In addition, TPG's Bundle plans setup fee for 6 month contracts is now $99.95, down from $129.95. This short term contract is designed to cater for renters who do not like to be locked in a 24 month contract.

"TPG is all about providing excellent value to the end consumer and these plan enhancements reflect just that" said Craig Levy, TPG's General Manager of Sales & Marketing.

The improved plans are available for new and existing customers. All existing customers can choose to move to the new plans at no additional charge provided they remain on the same monthly price.

For more information on TPG’s new plans, visit

TPG Media Release – Plan Changes

1 April 2011

TPG takes out the People's CHOICE Award for "Best Value Mobile Service" at the CHOICE Awards 2011

TPG has won the People's CHOICE Award 2011 for the Best Value Mobile Service, beating Optus, Telstra and Vodafone! The prestigious award was based on a survey voted by 7,000 CHOICE members, and is the first year for a Telco award category.

"We focused on Australia's most popular $49.99 cap plan when entering the mobile market in August 2008. We changed the landscape removing the handset subsidy from the Cap – we gave the value to the consumer and lowered the monthly cost to $19.99 whilst still offering incredible value" said TPG's General Manager of Sales & Marketing Craig Levy.

TPG's SIM only no contract mobile deal revolutionised the marketplace. Major players in the mobile market soon tried to mimic this model, and TPG's mobile deals are now considered the future generation of mobile cap plans.

Following the release of TPG's $19.99 mobile cap, TPG introduced a loyalty deal to existing TPG Broadband customers by lowering the price point even further to $14.99.

"The CHOICE Awards recognise companies that are developing innovative and top–quality products and services, as well as standout individuals who have blazed a trail to bring real benefits to consumers" said CHOICE CEO Nick Stace.

TPG strives for excellent value and customer service. The Peoples CHOICE Award is a testament to TPG's mobile support team and online tools.

"We believe International Calls as part of the included Cap Value is now in hot demand from most of our customers and would be customers. TPG will be adding International to our Cap value towards the end of April 2011" said Mr Levy.

TPG Media Release – Best Value Mobile Service 2011

13 January 2011

Queensland Floods

TPG has been focusing its resources and those of our Brisbane based Pipe Networks to keep critical infrastructure available during the Queensland Floods. The work of the Queensland state and local governments, their emergency services teams, power utilities and volunteers has been remarkable in communicating about and managing these extraordinary events. TPG has added its support for that work with the following commitments:

TPG has today made a $100,000 donation to the Queensland Premier’s Flood Relief Appeal.

TPG will match dollar for dollar all employee donations to the Queensland Premier’s Flood Relief Appeal.

24 September 2010

TPG Releases Truly Unlimited ADSL2+

06 September 2010

TPG Launches Home Phone + Unlimited Broadband Bundle

29 May 2008

SP Telemedia

Recent media reports have made some statements about Soul Communications Pty Ltd, a wholly owned subsidiary of SP Telemedia Limited (“Soul”) which last month merged with TPG Holdings Limited (“TPG”).

David Teoh, the Executive Chairman of the newly merged TPG Soul group, has been spending his early weeks in the role understanding the Soul business and taking steps to improve the efficiency and profitability of the group.  He said “The TPG Soul group is already a very profitable participant in the Australian telecommunications industry.  We are initiating and driving positive changes to the operations of the group to improve the business for our customers, our staff and our shareholders.”

The group has achieved an EBITDA of $7 million from the full month’s combined April results of TPG and Soul and currently holds cash reserves in excess of $20 million.

There has been a recent strategic reduction in the number of staff employed in Western Australia, with some functions being moved to New South Wales and other functions being performed off shore.  Soul has paid all employee entitlements, and issued all termination notices, as the law requires.

Soul has been assisting the Australian Workplace Ombudsman in connection with enquiries being made about a company called Soul Shop Pty Ltd, a former dealer of Soul.

Any steps taken by Soul in connection with dealers have been taken under the terms of the contracts with those dealers.

7 April 2008

SP Telemedia shareholders approve TPG merger to create one of Australia's most profitable telecommunications companies

The merger of SP Telemedia Limited (ASX: SOT), the telecommunications company that trades as SOUL, and TPG Holdings Limited, one of Australia's leading internet service providers, becomes effective today, following approval by SP Telemedia shareholders at a general meeting held in Sydney. Completion of the transaction will be on 22 April 2008.

The combined business has one of Australia's largest DSLAM networks, a 700,000-strong customer base and experienced management. Plans to integrate the two businesses and their networks are already well advanced; and these will create opportunities to increase network traffic, bundle and cross-sell products, reduce future capital and operational costs, and improve cash flow.

Mr Robert Millner, who will retire as chairman of SP Telemedia but remain a non-executive director, said: 'The merger of SP Telemedia and TPG has created one of Australia's largest and most profitable telecommunications companies, well placed to participate in any further industry consolidation. The acquisition of TPG will be earnings per share accretive in FY2009 and forecast EBITDA for the year is expected to exceed $100M. FY2008 earnings will be affected by one-off integration costs.'

Mr David Teoh, who will become executive chairman of SP Telemedia, said: 'The merged business is in an excellent position to continue the strong growth achieved to date by TPG. Through combining SP Telemedia's extensive IP voice, video and data network and mobile and business product capability with TPG's 257 DSLAM network and broadband customer base, we will have significant opportunities to increase competitiveness and expand market share.'

After completion of the Shareholders meeting all the directors of SP Telemedia, other than Mr Robert Millner and Mr Denis Ledbury, resigned their positions and Mr David Teoh Mr Alan Latimer and Mr Joseph Pang were appointed directors of the company.

As announced in February, SP Telemedia shareholders on the register at 17 April 2008 will receive a fully franked special dividend, including the interim dividend, of 2.4 cents per share, payable on 22 May 2008. This dividend will not be paid on shares issued as consideration for the acquisition of TPG.

29 June 2007

TPG Launches $69.99 150GB ADSL2+ Super Plan

TPG Internet are delighted to launch our new 150GB ADSL2+ Super Plan for an unprecedented $69.99 per month.

TPG Internet are responding to increasing customer demand for high download quota plans and are able to deliver the new Super Plan using our significant bandwidth capacity.

We are excited to provide our customers the opportunity to realise the full potential of the internet. The 150GB ADSL2+ Super Plan is ideal for enjoying media-rich content, graphic-intensive online gaming, online streaming TV (IPTV), VoIP phone services as well as new applications and services being developed for super speed connections.

TPG Internet’s 150GB ADSL2+ Super Plan includes 40GB of downloads during peak time and 110GB of downloads during off peak time (1am to 7am customer’s local time). The Super Plan also includes a generous 30MB personal webspace, 20 email addresses and free spam and virus filtering. In addition, customers at eligible exchanges can take advantage of TPG Internet’s free IPTV service which offers a range of news, finance, foreign language and entertainment programs which are not counted against the ADSL2+ download quota.

There are no additional or hidden costs with the new Super Plan. Throttling will apply when download quotas are reached.

“The introduction of the $69.99 150GB ADSL2+ Super Plan will provide customers comprehensive access to a high speed, quality internet service at an affordable price.” said TPG Internet’s General Manager, Mr Vitek Piestrzynski, “We will continue to progress strongly with our national ADSL2+ roll out project to provide this service to more Australians in the near future.”

The new $69.99 150GB ADSL2+ Super Plan is now available. Customers can register online at or by telephone on 13 14 23.

Media contact:
[email protected]

4 March 2005

TPG Launches New Broadband Plans with VoIP Services!

TPG are thrilled to announce the establishment of a series of new plans for their Broadband services, both business and residential. TPG has well established itself as a market leader and to continue this leadership a new range of plans have been developed to encompass the growing needs of TPG’s current customers and potential customers.

Broadband penetration in homes is on the rise and TPG’s new range of plans will provide an option for every user in the market. The new plans are designed to suit the needs of all customers, ranging from 200MB downloads to unlimited downloads. Everyone from light internet users, who only check email occasionally, to heavy internet users who do everything online from email to gaming to downloading MP3 files, will be able to take advantage of the plans that TPG has to offer. The new residential plans range in price from $24.95 per month to $79.95 a month, making them a viable option for consumers. TPG’s business plans are also highly competitive ranging from $79.95 per month to $149.95 per month. Most of these plans will also include free calls with TPG’s Virtual Phone Card service, allowing customers to take advantage of the range of services TPG has to offer.

Keeping in line with TPG’s current plans, all TPG’s new plans are highly affordable and are competitively priced in the current market. TPG Internet’s General Manager, Mr Vitek Piestrzynski stated ‘Our new plans will provide our customers with what they have been asking for, high quality internet connection at low and competitive prices and we are providing them with free telephone calls through our Virtual Phone Card product’.

TPG’s Virtual Phone Card is an easy to use, great rate calling card, which has previously only been available to new broadband customers. The Virtual Phone Card service utilises current VoIP technology to provide a high quality calling service for its customers. As of 14th February, this service is available to all our current and new customers. Combining TPG’s Virtual Phone Card service and broadband plans will enable TPG’s customers to take greater advantage of the overall low cost high quality services TPG has to offer, as well as provide an opportunity to utilise and become familiar with a new product. Further details about these plans and our Virtual Phone Card service can be found at Virtual Phone Card rates are as low as 8.8c between capital cities and 1c per minute to the UK (

TPG are sure that all current and potential customers will be pleased with this new range of plans and look forward to the continuing growth of both customers and services.

7 January 2005


TPG has been greatly moved by the tragedy of the Southeast Asian Tsunami and has donated $100,000 to the UNICEF TSUNAMI APPEAL to assist the relief efforts for the millions of persons so severely affected by the Tsunami and its aftermath. We have also appealed to all our staff and will additionally match their donations dollar for dollar.

With millions of people left devastated in our neighbourhood by the Tsunami, UNICEF has been both rushing emergency aid and working with governments to assess pressing priorities.

If you would like to donate as well you can do so online at or by phoning 1300 732 240. No matter what size donation, you too can assist UNICEF in its efforts to help the people that will be affected by this tragedy for many years to come. UNICEF accepts VISA, MasterCard and BankCard

Kind Regards,

TPG Internet
Ph: 13 14 23

27 September, 2004

TPG announces the launch of 1.5 Mb High Speed Broadband Plans from $24.95

[Sydney] Market Leader, TPG announced this afternoon the launch of a new range of broadband plans.

The 1.5 Mb Value plan is available for $24.95/mth with 200 MB of downloads (excess downloads are available for 15c per MB, capped at $35. After 20GB speed is throttled to 64K). Users pay no more than $59.95 per month! This plan comes with a FREE USB modem.

The 1.5 Mb Home Unlimited plan is available for $49.95/mth with unlimited downloads (with free 20GB of downloads, thereafter speed is throttled to 64K). This plan also comes with a FREE USB modem. Both plans feature 5-email addresses with FREE Spam and Virus filters, and 10MB of personal webspace.

The 1.5 Mb Business Unlimited plan is available for $99.95/mth and features unlimited downloads, a static IP address, 20 email addresses with FREE Spam and Virus filters, and 30MB of personal webspace.

TPG also is offering users the choice of purchasing a 4 port router for $59.95 with the plans.

TPG Internet’s General Manager, Mr. Vitek Piestrzynski, remarked "The aim of the new Broadband 1.5 Mb plans is to provide our customers with high performance and value for money broadband services."

For further information about TPG’s 1.5 Mb plans and how to register, please visit or contact their customer service team on 13 14 23.