Service Status

Ballarat (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 20 August 2020,  11:59 PM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballarat (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 19 August 2020,  11:59 PM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 19 August 2020,  2:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ipswich (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Saturday 15 August 2020,  10:00 PM AEST
Estimated Restoration:
Sunday 16 August 2020, 6:00 AM AEST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 13 August 2020,  3:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (3hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 13 August 2020,  12:01 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 8:00 AM AEST (7hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bundamba, and Ipswitch may experience connection difficulties. TPG apologises for any inconvenience.


Ipswich (QLD) customers

Service Affected:
Off-Net ADSL  |  Home Phone  |  ADSL
Outage Started:
Thursday 13 August 2020,  12:01 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 8:00 AM AEST (7hours 59mins )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance