Service Status

Port Augusta (SA) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Saturday 14 December 2019,  12:29 AM AEDST
Estimated Restoration:
Saturday 14 December 2019, 6:30 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  3:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 9:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Applecross, Bassendean, Doubleview, Hilton, and South Coogee may experience connection difficulties. TPG apologises for any inconvenience.


Tullamarine (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darwin (NT) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
Home Phone  |  FTTB
Outage Started:
Sunday 8 December 2019,  10:00 PM AEDST
Estimated Restoration:
Monday 9 December 2019, 8:00 AM AEDST (10hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 8 December 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 8 December 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 8 December 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  FTTB
Outage Started:
Saturday 7 December 2019,  10:00 PM AEDST
Estimated Restoration:
Sunday 8 December 2019, 8:00 AM AEDST (10hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Annandale, and Sydney CBD may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance