Service Status

Grafton (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 20 October 2021,  11:59 PM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
Home Phone  |  FTTB
Outage Started:
Thursday 21 October 2021,  2:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Chatswood, Naremburn, St Leonards, Wollstonecraft, Crows Nest, Willoughby, Atarmon, Lane Cove, Lindfield, Northbridge, Waitara, Killara, Hornsby, Cammeray, Roseville, Pymble, Greenwich (NSW), St Kilda, South Yarra, Windsor, Prahran, Melbourne, Elsternwick, Malvern, Clayton, Oakleigh, Toorak, Notting Hill, Doncaster, Chadstone (VIC), Spring Hill, Brisbane City, South Brisbane, East Brisbane, Kangaroo Point, Auchenflower, Toowong, Kelvin Grove, Indooroopilly, Mt Gravatt, Wynnum, Highgate Hill, West End, Taringa, Mitchelton, and Annerley (QLD) may experience connection difficulties. TPG apologises for any inconvenience.


Nowra (NSW) Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 21 October 2021,  4:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 AM AEDST (2hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 21 October 2021,  11:59 PM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 AM AEDST (3hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Coffs Harbour and Grafton may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
Home Phone  |  FTTB
Outage Started:
Tuesday 26 October 2021,  2:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Surry Hills, Darlinghurst , Potts Point, Elizabeth Bay, Rushcutters Bay, Woolloomooloo, Rushcutters Bay, Centennial Park, Paddington , Woollahra, North Bondi, Point Piper, Edgecliff, Darling Point, Double Bay, Vaucluse (NSW), Melbourne, West Melbourne, Footscray, Kensington, Flemington, Ascot Vale, Travancore, Moonee Ponds, Essendon, Niddrie, North Melbourn, Parkville, Carlton, Brunswick, Fitzroy, Fitzroy North, Northcote, Preston, Heidelberg (VIC), Southport, Labrador, Biggera Waters, Surfers Paradise, Main Beach, Mermaid Beach, Broadbeach Waters, Broadbeach, Mermaid Beach, Miami, and Robina (QLD) may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
Home Phone  |  FTTB
Outage Started:
Thursday 28 October 2021,  2:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Bondi Junction, Queens Park, Bellevue Hill, Bronte, Waverley, Woollahra, North Bondi, Bondi, Bondi Beach, Randwick, Kingsford, Kensington, Coogee, Maroubra, Haymarket, Sydney Cbd, Ultimo, Darlinghurst, Surry Hills, Eveleigh, Glebe, Annandale, Newtown, St Peters, Camperdown (NSW), and Melbourne Cbd, East Melbourne, Travancore, Fitzroy, Collingwood, Abbotsford, Kew, Balwyn, Doncaster, Richmond, Hawthorn, Hawthorn East, Camberwell, Burwood, Canterbury, Box Hill , Box Hill South, Box Hill North, Blackburn, Nunawading, Ringwood, Malvern (VIC) may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
Home Phone  |  FTTB
Outage Started:
Tuesday 2 November 2021,  2:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Ashfield, Balmain, Burwood, Chiswick, Concord, Dulwich Hill, Epping, Five Dock, Gladesville, Homebush, Homebush West, Huntleys Cove, Liberty Grove, Lilyfield, Macquarie Park, Meadowbank, Newington, North Strathfield, Rhodes, Rozelle, Russell Lea, Ryde, Strathfield, Strathfield South, Summer Hill, Sydney Olympic Park, Wentworth Point, Auburn, Castle Hill , Granville, Guildford, Harris Park, Holroyd, Merrylands, North Sydney, North Parramatta, Parramatta, Pendle Hill, Rosehill, Rydalmere, Wentworthville, Westmead (NSW), and Southport (QLD) may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance