Service Status

Chermside (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 7 March 2021,  9:00 PM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannon Hill (QLD) Customers

Service Affected:
NBN
Outage Started:
Sunday 7 March 2021,  9:00 PM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norman Park (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 7 March 2021,  9:00 PM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dubbo (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Monday 8 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Miller, Undercliff, Ashfield, and Darlinghurst may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Greensborough and South Oakleigh (VIC) may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Balgowlah, Seven Hills, Miller and Ingleburn may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of North Sydney, Blacktown, Balgowlah, and Como may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:30 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Unley, and Gepps Cross may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  12:30 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Modbury, and Brighton may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Beach (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  7:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 2:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 2:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maroubra (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 11:30 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miami (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Corinda (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Crestmead (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mansfield (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northgate (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tugun (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toongabbie (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  10:30 AM AEDST
Estimated Restoration:
Monday 8 March 2021, 5:00 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Robertson (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  8:00 PM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 8:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oxley (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 8 March 2021,  10:30 PM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 2:30 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dubbo (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Monday 8 March 2021,  11:59 PM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sanctuary Point (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Asquith Depot (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Undercliff (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sylvania (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  6:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Indooroopilly (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 10:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fairfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northmead (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bossley Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Rocks (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 12:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 1:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bankstown, and Yagoona may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hartwell (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Westmead (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northmead (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastlakes (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:30 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Clovelly, and Randwick may experience connection difficulties. TPG apologises for any inconvenience.


Highgate (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrylands (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 2:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Langley (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Colyton (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 11:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Denistone, and Eastwood may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Chapel Hill, and Camp Hill may experience connection difficulties. TPG apologises for any inconvenience.


Stretton (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bilinga (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorooka (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carrara (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganlea (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rochedale South (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wynnum West (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Main Beach (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stafford (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northgate (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa-Ring (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alderley (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Hurstville, and South Hurstville may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Eltham and Eltham North (VIC) may experience connection difficulties. TPG apologises for any inconvenience.


Wishart (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:00 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highland Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


McDowall (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 4:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  9:30 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 1:00 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 3:30 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 5:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beldon (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 9 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wynn Vale (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  6:30 PM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 1:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greystanes (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 PM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carlingford (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:00 PM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  8:30 PM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 7:00 AM AEDST (10hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cremorne, and Neutral Bay may experience connection difficulties. TPG apologises for any inconvenience.


Felixstow (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 March 2021,  11:00 PM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wetherill Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Endeavour Hills, and Ferntree Gully may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blacktown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Unley (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  12:30 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 8:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  3:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Parramatta (NSW) customer

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  6:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenslopes (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Endeavour Hills (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 10:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maroubra (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highgate (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Willmot (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cartwright (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Condell Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Templestowe Lower (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Collaroy (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Forestville (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Templestowe Lower (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Waverley (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stretton (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 1:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Heathmont (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cherrybrook (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 5:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  10:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beldon (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  10:00 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mulgrave (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  10:30 AM AEDST
Estimated Restoration:
Wednesday 10 March 2021, 4:00 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  6:30 PM AEDST
Estimated Restoration:
Thursday 11 March 2021, 1:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Highbury and Dernancourt may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 PM AEDST
Estimated Restoration:
Thursday 11 March 2021, 8:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Lewisham and Petersham may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 10 March 2021,  8:00 PM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:30 AM AEDST (10hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Croydon Park and Enfield may experience connection difficulties. TPG apologises for any inconvenience.


Nelson (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 8:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  12:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 8:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 11 March 2021,  2:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bateman (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  3:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canley Heights (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chipping Norton (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Rocks (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Winston Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorebank (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Erskine Park, and Miller may experience connection difficulties. TPG apologises for any inconvenience.


Westmead (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Pymble, and Turramurra may experience connection difficulties. TPG apologises for any inconvenience.


Maroubra (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Middle Cove (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Haven (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Pymble (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Beach (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beaumaris (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


BRIGHTON EAST (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stretton (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Darlinghurst, and Potts Point may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beldon (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  11:30 AM AEDST
Estimated Restoration:
Thursday 11 March 2021, 4:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  6:30 PM AEDST
Estimated Restoration:
Friday 12 March 2021, 1:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Henley Beach South and Fulham may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  6:30 PM AEDST
Estimated Restoration:
Thursday 11 March 2021, 10:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  7:00 PM AEDST
Estimated Restoration:
Friday 12 March 2021, 1:30 AM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingswood (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 PM AEDST
Estimated Restoration:
Thursday 11 March 2021, 11:30 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tranmere (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  8:00 PM AEDST
Estimated Restoration:
Thursday 11 March 2021, 11:00 PM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oaklands Park (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  10:30 PM AEDST
Estimated Restoration:
Friday 12 March 2021, 2:30 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 11 March 2021,  11:59 PM AEDST
Estimated Restoration:
Friday 12 March 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Lorne, Marengo may experience connection difficulties. TPG apologises for any inconvenience.


Asquith (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Launceston (TAS) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 7:15 AM AEDST (7hours 15mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Blackburn, and Canterbury may experience connection difficulties. TPG apologises for any inconvenience.


Engadine (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Engadine (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:30 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 8:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  12:30 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 8:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundaberg Central (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  1:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  3:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wakeley (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  6:30 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 9:00 AM AEDST (2hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Pennant Hills, and Pymble may experience connection difficulties. TPG apologises for any inconvenience.


Warner (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Beach (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Windsor Gardens (SA) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg South (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  9:30 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 1:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach South (SA) customers

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  9:30 AM AEDST
Estimated Restoration:
Friday 12 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 12 March 2021,  8:30 PM AEDST
Estimated Restoration:
Saturday 13 March 2021, 4:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Greenwood and Duncraig may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 13 March 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 13 March 2021, 2:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Saturday 13 March 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 13 March 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Newtown, and St Peters may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 13 March 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 13 March 2021, 2:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Vermont South (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 13 March 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 13 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beulah Park (SA) Customers

Service Affected:
NBN
Outage Started:
Saturday 13 March 2021,  8:30 AM AEDST
Estimated Restoration:
Saturday 13 March 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  7:30 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 7:30 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Scoresby (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  7:30 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 12:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  8:00 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Dandenong, and Dandenong South may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  8:00 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  8:30 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Torrens Park and Mitcham may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  8:30 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Norwood and Rose Park (SA) may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  8:30 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Toorak Gardens and Norwood (SA) may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 14 March 2021,  9:30 AM AEDST
Estimated Restoration:
Sunday 14 March 2021, 3:30 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Burton and Bolivar may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Parramatta (NSW) customer

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Malvern (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Epping (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  1:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clayton South (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  7:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  7:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stanhope Gardens (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  7:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kurralta Park (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waterford (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Palm Beach (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alexandra Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Upper Ferntree Gully (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 12:00 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Waverley (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brooklyn Park (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Torrensville (SA) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seacliff (SA) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Redwood Park and Modbury Heights (SA) may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wynn Vale, and Golden Grove may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg North (SA) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  9:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  10:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Girrawheen and Kingsley, WA may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  10:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Applecross (WA) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  10:00 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Felixstow (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  11:30 AM AEDST
Estimated Restoration:
Monday 15 March 2021, 3:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Upper Ferntree Gully (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  12:00 PM AEDST
Estimated Restoration:
Monday 15 March 2021, 4:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fulham Gardens (SA) customers

Service Affected:
NBN
Outage Started:
Monday 15 March 2021,  2:00 PM AEDST
Estimated Restoration:
Monday 15 March 2021, 6:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Port Macquarie (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Port Macquarie (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  1:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  1:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 9:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  1:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Browns Plains, and Slacks Creek may experience connection difficulties. TPG apologises for any inconvenience.


Dubbo (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  2:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Girrawheen (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  3:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Vermont South (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brahma Lodge (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campbelltown (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Underdale (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wynn Vale (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 2:30 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Plympton (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 1:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg East (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  9:30 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 1:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Vermont (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 4:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beulah Park (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 1:30 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hilton (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 12:00 PM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 16 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albury (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  11:59 PM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 16 March 2021,  11:59 PM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Echuca, and Nagambie may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill ( VIC ) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockhampton area (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 7:15 AM AEDST (7hours 15mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  1:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 9:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  1:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingsley (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  3:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  3:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Nollamara, Truths Hill, Balcatta, and Yokine may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Essendon (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Westmead (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Felixstow (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Waverley (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hallam (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eumemmerring (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:02 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 4:03 PM AEDST (8hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Doncaster, and Doncaster East may experience connection difficulties. TPG apologises for any inconvenience.


Seacliff (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Croydon (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 1:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Forrestfield (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 12:00 PM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campbelltown (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 1:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seacombe Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  10:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 1:30 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Heathridge (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  11:00 AM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 5:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  12:30 PM AEDST
Estimated Restoration:
Wednesday 17 March 2021, 4:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 17 March 2021,  9:30 PM AEDST
Estimated Restoration:
Thursday 18 March 2021, 5:30 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kooyong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Launceston (TAS) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daw Park (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daw Park (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  12:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 12:30 AM AEDST ()
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  1:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 9:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  3:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 12:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carnegie (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kensington Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Salisbury East and Parafield may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg North (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Plympton (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dover Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  9:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  9:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 7:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leeming (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 9:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Croydon (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 2:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadview (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  10:30 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 2:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenwood (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  11:00 AM AEDST
Estimated Restoration:
Thursday 18 March 2021, 6:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campbelltown (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  5:15 PM AEDST
Estimated Restoration:
Thursday 18 March 2021, 9:15 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rozelle (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 18 March 2021,  11:59 PM AEDST
Estimated Restoration:
Friday 19 March 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockhampton (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greensborough (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Preston (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 8:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundaberg (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 7:15 AM AEDST (7hours 15mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Roma (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  1:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 6:00 AM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  1:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 9:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  3:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 11:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Collaroy (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  6:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Seaton, and Findon may experience connection difficulties. TPG apologises for any inconvenience.


Kensington (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  9:15 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 1:15 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  9:30 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamers (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  10:00 AM AEDST
Estimated Restoration:
Friday 19 March 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Friday 19 March 2021,  1:45 PM AEDST
Estimated Restoration:
Friday 19 March 2021, 5:45 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance