Service Status

Werribee (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Saturday 13 June 2020,  12:01 AM AEST
Estimated Restoration:
Saturday 13 June 2020, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  7:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  7:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  7:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Heatherton (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kew (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edensor Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Message:Due to carrier planned maintenance, some customers in the areas of Glebe and North Ryde may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (SA) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  12:30 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Victoria customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Friday 12 June 2020,  12:01 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Lara, Laverton, Werribee, and Tarneit may experience connection difficulties. TPG apologises for any inconvenience.


Victoria customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Friday 12 June 2020,  12:01 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Laverton, Werribee, and Tarneit may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Arundel (QLD)customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rouse Hill (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 12 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 12 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Grove (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:30 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:30 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:30 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:30 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Willoughby (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carlingford (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oxenford (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oxenford (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Coogee (WA) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 11 June 2020,  4:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Launceston (TAS) Customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gisborne (VIC) customer

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 11 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 11 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  7:30 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Robina and Burleigh Head may experience connection difficulties. TPG apologises for any inconvenience.


Katanning (WA) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 10 June 2020,  4:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kedron (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  4:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenacre (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  4:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:30 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Queanbeyan (ACT) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Malvern East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadmeadows (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 10 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 10 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  8:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 5:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balaclava (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  6:30 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:30 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coogee (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ELWOOD (VIC) customer

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenacre (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Oakleigh, Ringwood and Sandringham may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of outh Oakleigh, Springvale, Sunshine may experience connection difficulties. TPG apologises for any inconvenience caused.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 9 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 9 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Goodna (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 8 June 2020,  5:00 AM AEST
Estimated Restoration:
Monday 8 June 2020, 8:00 AM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 8 June 2020,  12:00 AM AEST
Estimated Restoration:
Monday 8 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 8 June 2020,  12:00 AM AEST
Estimated Restoration:
Monday 8 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Essendon (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 7 June 2020,  7:00 AM AEST
Estimated Restoration:
Sunday 7 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  7:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ELWOOD (VIC) customer

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moreland (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  6:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundaberg (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albany Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 5 June 2020,  12:00 AM AEST
Estimated Restoration:
Friday 5 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albury (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 4 June 2020,  11:59 PM AEST
Estimated Restoration:
Friday 5 June 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SUNSHINE (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Quakers Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Quakers Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  4:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Park (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  4:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Templestowe (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  4:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canning Vale (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  2:01 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 8:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dalley (NSW) Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 4 June 2020,  2:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 4 June 2020,  2:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bendigo (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 June 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 4 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kensington (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  8:00 PM AEST
Estimated Restoration:
Thursday 4 June 2020, 5:00 AM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  9:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  9:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moreland (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edensor Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Homebush (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  4:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:
Change duration: 4 hours


Canning Vale (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  2:01 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 8:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canning Vale (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  2:01 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 8:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Australind (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  2:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Richmond (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Corrimal (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 June 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 3 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  9:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  8:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Rose Bay, and Bellevue Hill may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  8:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Rose Bay, and Bellevue Hill may experience connection difficulties. TPG apologises for any inconvenience.


Girraween (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  8:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 5:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Silverwater (NSW)customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Arundel (QLD)customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cheltenham, and Loganholme may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kedron (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Punchbowl (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Arundel (QLD)customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  4:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  2:01 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 8:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Campsie, Carlingford, and Cooge may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tullamarine (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petrie (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clayton (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 June 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastwood (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 PM AEST
Estimated Restoration:
Tuesday 2 June 2020, 6:00 AM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Watsonia (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  9:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 4:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bateman (WA) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  9:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby Heights (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:30 AM AEST
Estimated Restoration:
Monday 1 June 2020, 1:30 PM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:30 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:30 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Seacombe Gardens, and Oaklands Park may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mermaid Beach (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Everton Park (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bracken Ridge (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Junction (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seacombe Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  8:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  7:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  7:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Capalaba (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  7:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  6:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kew East (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  6:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  6:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  4:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bangor (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  4:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 8:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 June 2020,  12:00 AM AEST
Estimated Restoration:
Monday 1 June 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coogee (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 31 May 2020,  9:00 PM AEST
Estimated Restoration:
Monday 1 June 2020, 5:00 AM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 31 May 2020,  9:00 AM AEST
Estimated Restoration:
Sunday 31 May 2020, 3:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 31 May 2020,  8:00 AM AEST
Estimated Restoration:
Sunday 31 May 2020, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorabbin (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 31 May 2020,  8:00 AM AEST
Estimated Restoration:
Sunday 31 May 2020, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance