Service Status

Eltham (VIC) new customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 27 January 2019,  7:00 AM AEDST
Estimated Restoration:
Sunday 27 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 25 January 2019,  9:30 AM AEDST
Estimated Restoration:
Friday 25 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 24 January 2019,  9:30 AM AEDST
Estimated Restoration:
Thursday 24 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lonsdale (SA) Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 24 January 2019,  3:30 AM AEDST
Estimated Restoration:
Thursday 24 January 2019, 6:30 AM AEDST (3hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Wednesday 23 January 2019,  2:00 AM AEDST
Estimated Restoration:
Wednesday 23 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  11:30 PM AEDST
Estimated Restoration:
Wednesday 23 January 2019, 6:00 AM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, and ACT may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  9:00 PM AEDST
Estimated Restoration:
Wednesday 23 January 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  10:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dondingalong (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


MOOROOKA (QLD) customer

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clear Island Waters (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elizabeth (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clontarf (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


WA customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


NT customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  12:30 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


QLD Customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundaberg (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 January 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunlands (SA) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:30 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:30 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, TAS, and ACT may experience connection difficulties. TPG apologises for any inconvenience.


Tullamarine (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of ACT,NSW,TAS and VIC may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania Customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania Customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rokeby (TAS) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  11:00 PM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  9:30 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clontarf (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:30 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Macquarie Fields (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


TURRAMURRA (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  2:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 22 January 2019, 7:00 AM AEDST (1day 7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Monday 21 January 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 21 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Sunday 20 January 2019,  11:00 PM AEDST
Estimated Restoration:
Monday 21 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Sunday 20 January 2019,  11:00 PM AEDST
Estimated Restoration:
Monday 21 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Sunday 20 January 2019,  11:00 PM AEDST
Estimated Restoration:
Monday 21 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Sunday 20 January 2019,  11:00 PM AEDST
Estimated Restoration:
Monday 21 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Urban (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 20 January 2019,  11:00 PM AEDST
Estimated Restoration:
Monday 21 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Saturday 19 January 2019,  11:00 PM AEDST
Estimated Restoration:
Sunday 20 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Saturday 19 January 2019,  10:00 AM AEDST
Estimated Restoration:
Saturday 19 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Saturday 19 January 2019,  2:00 AM AEDST
Estimated Restoration:
Saturday 19 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Saturday 19 January 2019,  12:00 AM AEDST
Estimated Restoration:
Saturday 19 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  11:00 PM AEDST
Estimated Restoration:
Saturday 19 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  11:00 PM AEDST
Estimated Restoration:
Saturday 19 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW and VIC may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  11:00 PM AEDST
Estimated Restoration:
Saturday 19 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, VIC, and TAS may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  10:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  10:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  9:30 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tolmie (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:
Tolmie, VIC


Mansfield Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mont Albert North (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


TURRAMURRA (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kirribilli (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Perth (WA) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  2:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  2:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Carrara, Pimpama, and Surfers Paradise may experience connection difficulties. TPG apologises for any inconvenience.


North Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:30 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:30 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Latham (ACT) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leopold (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albion Park (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darlinghurst (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Essendon (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darwin (NT) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cairns (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mt Claremont (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingsley (WA) cusotmers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Girrawheen (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bunbury (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:30 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:30 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Murchison South (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


TURRAMURRA (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 17 January 2019,  3:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (3hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Frenchs Forest, and Miranda may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN  |  FTTB
Outage Started:
Thursday 17 January 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Gosford, Castle Hill, Campbelltown, Hamilton, Lakemba, Miranda, Newtown, Parramatta, Peakhurst, Pendle Hill, St. Leonards, Dalley, Edgecliff, Mosman, Rockdale, Ryde, Hamilton, Mayfield, Asquith, Eastern Creek, Wollongong, Nowra, Blacktown, Lidcombe, Windsor, Penrith, Maitland , Berkeley Vale, Liverpool, Chatswood, City South, Campsie , Castle Hill, Campbelltown, Carrmar, Frenchs Forest, and Kensington may experience connection difficulties. TPG apologises for any inconvenience.


Katanning (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Australind, Lower Chittering Vale, Maida Vale, Wembley, and Perth may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  2:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darwin (NT) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:30 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NT Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:30 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Alice Springs, Casuarina and Howard Springs may experience connection difficulties. TPG apologises for any inconvenience.


Wulguru (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redlynch (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bundaberg Central, Burrum Heads, and Maryborough may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:30 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:30 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Birdwood, Beachport, Quorn, Tailem Bend, and Tumby Bay, SA may experience connection difficulties. TPG apologises for any inconvenience.


Springwood (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of ACT and NSW may experience connection difficulties. TPG apologises for any inconvenience.


Macksville (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 16 January 2019,  11:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance