Service Status

Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 August 2020,  2:00 AM AEST
Estimated Restoration:
Wednesday 26 August 2020, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 26 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 26 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 26 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 26 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of St Kilda (VIC) and Thornbury (VIC) may experience connection difficulties. TPG apologises for any inconvenience.


Shoalhaven Heads (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 26 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ellenbrook (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  10:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Perth (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  9:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  9:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kooyong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganholme (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shalvey (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eagleby (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bateman (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  2:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bayswater, and Caulfield may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of St Leonards and Asquith Depot may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alexandra Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ulladulla (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  11:59 PM AEST
Estimated Restoration:
Tuesday 25 August 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  7:30 AM AEST
Estimated Restoration:
Monday 24 August 2020, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hampstead (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  7:30 AM AEST
Estimated Restoration:
Monday 24 August 2020, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Essendon (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 9:00 AM AEST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Collaroy (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  6:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 9:00 AM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  6:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  6:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
ue to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  6:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  12:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albion Park (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 August 2020,  12:00 AM AEST
Estimated Restoration:
Monday 24 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Engadine (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  6:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  6:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  6:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:30 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Modbury and Salisbury may experience connection difficulties. TPG apologises for any inconvenience.


Port Augusta (SA) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:30 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashgrove (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:01 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Taro (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 21 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballarat (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 20 August 2020,  11:59 PM AEST
Estimated Restoration:
Friday 21 August 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  9:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Granville (NSW) customer

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Earlwood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Granville (NSW) customer

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadmeadows (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadmeadows (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadmeadows (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  6:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reynella (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  12:30 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormeau (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  12:01 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kensington (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 20 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bayswater, and Caulfield, VIC may experience connection difficulties. TPG apologises for any inconvenience.


Ballarat (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 19 August 2020,  11:59 PM AEST
Estimated Restoration:
Thursday 20 August 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Randwick (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Collingwood (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 19 August 2020,  2:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  12:30 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chermside (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edensor Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 August 2020,  12:00 AM AEST
Estimated Restoration:
Wednesday 19 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  9:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 3:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Currumbin (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rowville (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 9:00 AM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Green Valley (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  6:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 9:00 AM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:30 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miranda (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 9:00 AM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Collingwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockdale (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Epping (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 August 2020,  12:00 AM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bermagui (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  11:59 PM AEST
Estimated Restoration:
Tuesday 18 August 2020, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Granville (NSW) customer

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Granville (NSW) customer

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  7:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seacliff (SA) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  6:30 AM AEST
Estimated Restoration:
Monday 17 August 2020, 2:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  6:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  5:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 9:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  12:30 AM AEST
Estimated Restoration:
Monday 17 August 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Boolaroo (NSW )customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  12:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 August 2020,  12:00 AM AEST
Estimated Restoration:
Monday 17 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ipswich (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Saturday 15 August 2020,  10:00 PM AEST
Estimated Restoration:
Sunday 16 August 2020, 6:00 AM AEST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edensor Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  7:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  6:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Albans (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 11:00 AM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Wetherill Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 14 August 2020,  12:00 AM AEST
Estimated Restoration:
Friday 14 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  9:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paradise (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  7:30 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Currumbin (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coombabah (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  7:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 13 August 2020,  3:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (3hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 13 August 2020,  12:01 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 8:00 AM AEST (7hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bundamba, and Ipswitch may experience connection difficulties. TPG apologises for any inconvenience.


Dee Why (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dee Why (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Epping (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 13 August 2020,  12:00 AM AEST
Estimated Restoration:
Thursday 13 August 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Flemington (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Parramatta (NSW) customer

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  7:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  6:30 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 9:00 AM AEST (2hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 12 August 2020,  6:00 AM AEST
Estimated Restoration:
Wednesday 12 August 2020, 11:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance