Service Status

Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  10:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 6:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Scarborough (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingston (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springwood (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:30 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albert North (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kensington (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kew (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cabramatta (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hoppers Crossing (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastlakes (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Applecross (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  3:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 9:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  3:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 9:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doubleview (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  3:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 9:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bassendean (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  3:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 9:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Malvern East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Goodna (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 8 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 8 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 7 October 2019,  7:00 AM AEST
Estimated Restoration:
Monday 7 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sydney East (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 7 October 2019,  7:00 AM AEST
Estimated Restoration:
Monday 7 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 5 October 2019,  6:00 AM AEST
Estimated Restoration:
Saturday 5 October 2019, 6:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WEMBLEY (WA) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  9:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


RINGWOOD EAST (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa-Ring (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Ives (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sydney East (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jordanville (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woody Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  7:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pinjarra (WA) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Friday 4 October 2019,  2:01 AM AEST
Estimated Restoration:
Friday 4 October 2019, 9:00 AM AEST (6hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  2:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:01 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Heatherton (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rochedale (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 4 October 2019,  12:00 AM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  11:00 PM AEST
Estimated Restoration:
Friday 4 October 2019, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  9:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Plympton (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:30 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastwood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NORTHBRIDGE (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waverley (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Margate (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Ives (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood North (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springwood (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood East (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woody Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Beach (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren South (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elwood (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 3 October 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 3 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  9:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  9:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  9:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Plympton Park (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:30 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clontarf (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingston (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albany Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Annandale (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Margate (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Beach (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Surfers Paradise (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springwood (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ELWOOD (VIC) customer

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Quakers Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northbridge (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastwood (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ELWOOD (VIC) customer

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Geraldton (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  2:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  2:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:01 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 2 October 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 2 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  8:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leichhardt (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Surfers Paradise (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren South (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill ( VIC ) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sydney East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NORTHBRIDGE (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beecroft (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingston (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood North (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


RINGWOOD EAST (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hampton East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  7:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:01 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daw Park (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blacktown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lilydale (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Forster (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blacktown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nambour (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 1 October 2019,  12:00 AM AEST
Estimated Restoration:
Tuesday 1 October 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:30 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastwood (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sherwood (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenslopes (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood North (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beecroft (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  7:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  12:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  12:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 30 September 2019,  12:00 AM AEST
Estimated Restoration:
Monday 30 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Saturday 28 September 2019,  7:00 AM AEST
Estimated Restoration:
Saturday 28 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 28 September 2019,  7:00 AM AEST
Estimated Restoration:
Saturday 28 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  7:30 AM AEST
Estimated Restoration:
Friday 27 September 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  7:00 AM AEST
Estimated Restoration:
Friday 27 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  7:00 AM AEST
Estimated Restoration:
Friday 27 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  7:00 AM AEST
Estimated Restoration:
Friday 27 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  7:00 AM AEST
Estimated Restoration:
Friday 27 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Marys (SA) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  12:30 AM AEST
Estimated Restoration:
Friday 27 September 2019, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  12:00 AM AEST
Estimated Restoration:
Friday 27 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Risdon Vale (TAS) Customers

Service Affected:
NBN
Outage Started:
Friday 27 September 2019,  12:00 AM AEST
Estimated Restoration:
Friday 27 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Grove (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:30 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miltons Point (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 5:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastwood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newmarket (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa-Ring (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woody Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shalvey (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne Point (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Holland Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  7:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  5:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 7:00 AM AEST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Granville (NSW) customer

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  5:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 7:00 AM AEST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 26 September 2019,  2:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 26 September 2019,  2:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Pendle Hill, and St Leonards may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  2:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Prospect (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  12:30 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bendigo (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


MAIDSTONE (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockhampton City (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 26 September 2019,  12:00 AM AEST
Estimated Restoration:
Thursday 26 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  11:00 PM AEST
Estimated Restoration:
Thursday 26 September 2019, 7:00 AM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  8:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:30 PM AEST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  8:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 4:30 PM AEST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:30 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Warradale (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:30 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Robertson (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wetherill Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Vermont South (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Margate (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NORTH RYDE (NSW) customer

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Holland Park West (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shalvey (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  7:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  2:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 8:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Prospect (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  12:30 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kooyong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 25 September 2019,  12:00 AM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bellingen (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 24 September 2019,  11:59 PM AEST
Estimated Restoration:
Wednesday 25 September 2019, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 24 September 2019,  11:00 PM AEST
Estimated Restoration:
Wednesday 25 September 2019, 7:00 AM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 24 September 2019,  11:00 PM AEST
Estimated Restoration:
Wednesday 25 September 2019, 7:00 AM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Parramatta (NSW) customer

Service Affected:
NBN
Outage Started:
Tuesday 24 September 2019,  11:00 PM AEST
Estimated Restoration:
Wednesday 25 September 2019, 7:00 AM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance