Service Status

Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  8:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alexandra Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  8:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Grove (SA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elizabeth (SA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenwith (SA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elizabeth (SA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury Park (SA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:30 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Undercliffe (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coburg (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wangara (WA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  3:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  3:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  3:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  3:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Buderim (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  1:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tallebudgera and Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  1:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  12:01 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 6:00 AM AEDST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Erskine Park (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  12:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woolooware (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 6 March 2020,  12:00 AM AEDST
Estimated Restoration:
Friday 6 March 2020, 3:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


BROADBEACH WATERS (QLD) customer

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  8:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reynella (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:30 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Unley (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:30 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury Park (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:30 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 5:30 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:
Impacted location: SALISBURY PARK SA Timings Change start: 05/03/2020 07:30 AEDT Change end: 05/03/2020 17:30 AEDT Change duration: 10 hours


Netherby (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:30 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek Depot (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Engadine (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN  |  FTTB
Outage Started:
Thursday 5 March 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greensborough (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Montmorency (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coburg (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  3:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albury (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  12:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Long Jetty (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 5 March 2020,  12:00 AM AEDST
Estimated Restoration:
Thursday 5 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ocean Reef (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  10:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  10:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  10:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Crawley (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  10:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  8:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:30 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:30 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury Park (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:30 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 5:30 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingswood (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:30 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shalvey (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leichhardt (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ingleburn (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Montmorency (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coburg (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cleveland and Eight Mile Plain (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  1:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  1:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  1:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  12:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Templestowe (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 4 March 2020,  12:00 AM AEDST
Estimated Restoration:
Wednesday 4 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  8:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albany Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  8:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadbeach (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  8:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Netherby (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:30 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ringwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beaumaris (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ORMOND (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shalvey (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greensborough (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leichhardt (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pascoe Vale South (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Buderim (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  1:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cleveland and Eight Mile Plain (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  1:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  1:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wetherill Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 3 March 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 3 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Runcord (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albany Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:30 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highgate (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:30 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pascoe Vale South (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashwood (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leichhardt (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  3:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  1:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Grove (SA) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  12:30 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  12:30 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 2 March 2020,  12:00 AM AEDST
Estimated Restoration:
Monday 2 March 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Robina (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  8:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  8:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  8:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Menai (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Haberfield (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  7:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalup (WA) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  3:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalop (WA) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  3:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 28 February 2020,  12:00 AM AEDST
Estimated Restoration:
Friday 28 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ellenbrook (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  10:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  10:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  8:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  8:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:30 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Haberfield (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mont Albert (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  7:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Browns Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  1:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  12:30 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Croydon (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  12:30 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  12:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchell (ACT) Customers

Service Affected:
NBN
Outage Started:
Thursday 27 February 2020,  12:00 AM AEDST
Estimated Restoration:
Thursday 27 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  10:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  10:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bald Hills (QLD)

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  8:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  8:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:30 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ELWOOD (VIC) customer

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Deepdene (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn South (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mont Albert North (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  7:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point and Eight Mile Plain (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  1:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  12:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Heatherton (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  12:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 February 2020,  12:00 AM AEDST
Estimated Restoration:
Wednesday 26 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamersley (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamersley (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  10:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganholme (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  8:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bald Hills (QLD)

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  8:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  8:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  7:30 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mont Albert North (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  7:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chermside (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  1:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wellington Point, and Eight Mile Plain may experience connection difficulties. TPG apologises for any inconvenience.


Ramsgate (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Keysborough (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 February 2020,  12:00 AM AEDST
Estimated Restoration:
Tuesday 25 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  10:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Yangebup (VIC) customer

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashburton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorabbin (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wynnum (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highland Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bald Hills (QLD)

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  8:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:30 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kew (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wetherill Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ingleburn (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mckinnon (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


GLENFIELD (NSW) CUSTOMERS

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  7:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  3:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  1:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashgrove (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  1:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  12:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  12:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  12:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brooklyn (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  12:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 February 2020,  12:00 AM AEDST
Estimated Restoration:
Monday 24 February 2020, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 23 February 2020,  11:30 AM AEDST
Estimated Restoration:
Sunday 23 February 2020, 4:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 23 February 2020,  9:30 AM AEDST
Estimated Restoration:
Sunday 23 February 2020, 4:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 23 February 2020,  8:00 AM AEDST
Estimated Restoration:
Sunday 23 February 2020, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mentone (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 23 February 2020,  8:00 AM AEDST
Estimated Restoration:
Sunday 23 February 2020, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hawthorn (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 23 February 2020,  7:30 AM AEDST
Estimated Restoration:
Sunday 23 February 2020, 1:00 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance