Service Status

Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 29 August 2018,  7:30 AM AEST
Estimated Restoration:
Wednesday 29 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 28 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 28 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mountain Creek (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 28 August 2018,  6:00 AM AEST
Estimated Restoration:
Thursday 30 August 2018, 7:00 PM AEST (2days 13hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Monday 27 August 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 28 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 27 August 2018,  7:00 AM AEST
Estimated Restoration:
Monday 27 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 24 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 24 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Winthrop (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 23 August 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 23 August 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 23 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 23 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 23 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 23 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentley Depot (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 23 August 2018,  4:00 AM AEST
Estimated Restoration:
Thursday 23 August 2018, 8:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 23 August 2018,  2:00 AM AEST
Estimated Restoration:
Thursday 23 August 2018, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Mayfield, Hamilton, Maitland and Gosford may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 22 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 21 August 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 21 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Monday 20 August 2018,  7:30 AM AEST
Estimated Restoration:
Monday 20 August 2018, 5:30 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rye (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Charlestown (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Morwell (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Buderim (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  11:00 PM AEST
Estimated Restoration:
Monday 20 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wangaratta North West (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 19 August 2018,  7:00 AM AEST
Estimated Restoration:
Sunday 19 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Saturday 18 August 2018,  7:30 AM AEST
Estimated Restoration:
Saturday 18 August 2018, 4:30 PM AEST (9hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Mayfield, Maitland, Gosford and Hamilton may experience connection difficulties. TPG apologises for any inconvenience.


Gympie North (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  11:00 PM AEST
Estimated Restoration:
Saturday 18 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Berwick South (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  10:00 PM AEST
Estimated Restoration:
Saturday 18 August 2018, 6:00 AM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:30 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:30 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:30 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Clair (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ardeer (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gordon (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Rivulet (TAS) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northmead (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hampton (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chermside (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  7:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blakeview (SA) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  12:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 12:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamilton (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 17 August 2018,  12:00 AM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gympie North (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gympie North (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tenabit (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury North (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kerang (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 3:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hope Island (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wheelers Hill ( VIC ) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Blairgowrie, Safety Beach, and Mornington may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Charlestown NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  11:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashtonfield (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 PM AEST
Estimated Restoration:
Friday 17 August 2018, 6:00 AM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dalwallinu (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 9:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dalwallinu (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 9:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalup (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalop (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 4:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  8:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarpeena (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  8:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarpeena (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  8:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:30 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cumberland Park (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:30 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:30 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Camden Park, and Glenelg East may experience connection difficulties. TPG apologises for any inconvenience.


Netley (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:30 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wynyard (TAS) cusstomers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Armidale (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inverell (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wynyard (TAS) cusstomers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tinana West (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Rivulet (TAS) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kurraba Point (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Manly Vale (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pie Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Keilor Downs (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Elsternwick, Saint Kilda East, and Caulfield North may experience connection difficulties. TPG apologises for any inconvenience.


Lilyfield (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lake Wyangan (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Saddleback Mountain (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Falls Creek West (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darawank (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maroochy River (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narrandera Reservoir (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woodwark (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Clay (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 4:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Albans (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fairfield West (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kuraby (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lurnea (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Benowa (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 16 August 2018,  4:00 AM AEST
Estimated Restoration:
Thursday 16 August 2018, 8:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Hilton, Mullaloo. South Coogee and Subiaco may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance