Service Status

Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenunga (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  7:30 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pie Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oyster Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Randwick (NSW)

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood East (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Deer Park (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daw Park (SA) customers

Service Affected:
NBN
Outage Started:
Friday 20 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 20 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sinnamon Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Unley (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:30 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shalvey (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jordanville (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Deer Park (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Parramatta (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jannali (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


ELWOOD (VIC) customer

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elwood (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  1:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  1:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  1:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coomera (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  1:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 19 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 19 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamers (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  10:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  9:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashgrove (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Warradale (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elizabeth (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenunga (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bonnet Bay (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Parramatta (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maroubra (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Albans (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Randwick (NSW)

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coolum Beach (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  1:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  1:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  1:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  1:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 18 December 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Eliza (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  10:00 PM AEDST
Estimated Restoration:
Wednesday 18 December 2019, 8:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  10:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  10:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamers (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  10:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wilston (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorooka (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carrara (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Marys (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenunga (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:30 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blakehurst (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clifton Hill (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Quakers Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miller (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greensborough (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Templestowe (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  3:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coolum Beach (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Yeronga (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 17 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 17 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  10:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalop (WA) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  10:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingsley (WA) cusotmers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  10:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  10:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Manly Vale (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ramsgate (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toongabbie (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  1:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 16 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 16 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Port Augusta (SA) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Saturday 14 December 2019,  12:29 AM AEDST
Estimated Restoration:
Saturday 14 December 2019, 6:30 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chermside (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorooka (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  8:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Adelaide Airport (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:30 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:30 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:30 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Deer Park (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Windsor (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balaclava (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coogee (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  3:01 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 9:00 AM AEDST (5hours 59mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coolum Beach (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wantirna (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Asquith (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nambour (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 13 December 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 13 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalop (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sefton (NSW) customer

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greystanes (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jordanville (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marrickville (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Harrisdale (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  3:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  1:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  1:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:30 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Riverstone (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kensington (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Asquith (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eastern Creek (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wollongong (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 12 December 2019,  12:00 AM AEDST
Estimated Restoration:
Thursday 12 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sherwood (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  8:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Morphett Vale (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:30 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sydney East (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadmeadows (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Endeavour Hills (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Parramatta (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balwyn North (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  7:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  3:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 7:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ipswich (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  3:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 7:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundamba (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  3:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 7:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  3:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 7:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Surfers Paradise (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  1:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  1:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  12:30 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Morang (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Penrith (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 11 December 2019,  12:00 AM AEDST
Estimated Restoration:
Wednesday 11 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  8:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SUNSHINE (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  7:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nambour (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  3:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 7:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  3:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 9:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Applecross, Bassendean, Doubleview, Hilton, and South Coogee may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers in the areas of Windsor and Penrith may experience connection difficulties. TPG apologises for any inconvenience.


Tullamarine (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darwin (NT) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Aspley (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Tuesday 10 December 2019,  2:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  1:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Terranora (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Morang (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dee Why (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elwood (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 10 December 2019,  12:00 AM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  9:00 PM AEDST
Estimated Restoration:
Tuesday 10 December 2019, 5:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganlea (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:30 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


HEATHMONT (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:30 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 5:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springwood (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Annerley (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Logan Central (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  8:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:
Salisbury QLD


Maroubra (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:30 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury Downs (SA) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:30 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:30 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bellevue Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greystanes (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  7:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beacon Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  6:30 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 4:00 PM AEDST (9hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Morang (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Asquith (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 9 December 2019,  12:00 AM AEDST
Estimated Restoration:
Monday 9 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carina Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:00 PM AEDST
Estimated Restoration:
Monday 9 December 2019, 7:00 AM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashburton (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  1:00 PM AEDST
Estimated Restoration:
Sunday 8 December 2019, 5:30 PM AEDST (4hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Montmorency (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  10:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 12:00 PM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:30 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 10:30 AM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:30 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 10:30 AM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


RINGWOOD EAST (VIC) Customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:30 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Potts Point (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh South (VIC) Customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Arana Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 8 December 2019,  8:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 8 December 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 8 December 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nerang (QLD) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Sunday 8 December 2019,  12:00 AM AEDST
Estimated Restoration:
Sunday 8 December 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) Customers

Service Affected:
NBN
Outage Started:
Saturday 7 December 2019,  11:30 AM AEDST
Estimated Restoration:
Saturday 7 December 2019, 4:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance