Service Status

SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Somerton Park & Glengowrie, SA may experience connection difficulties. TPG apologises for any inconvenience.


Bulimba (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  1:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  6:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Silverwater (NSW)customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  6:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ryde & West Ryde, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miranda (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bellevue Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of BOSSLEY PARK & ABBOTSBURY, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 2:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Enoggera (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Elsternwick (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield South (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Ives (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of MARAYONG & KINGS PARK, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Brooklyn Park (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:15 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 12:15 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camden Park (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:15 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 12:15 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Mitcham & Torrens Park, SA may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Skye and Wattle Park may experience connection difficulties. TPG apologises for any inconvenience.


Maroubra (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Gulfview Heights & Wynn Vale, SA may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ferntree Gully, and Lysterfield may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 11:30 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Burton and Paralowie may experience connection difficulties. TPG apologises for any inconvenience.


Shailer Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine ( QLD ) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lawnton (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daisy Hill (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganholme (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northgate (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alderley (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Birkdale (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norman Park (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa-Ring (QLD) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 1:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Eltham, and Eltham North may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:00 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 2:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Ives (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 6:30 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 1:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clarence Park (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  9:30 AM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 1:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customer

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  1:30 PM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 5:00 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waitara (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 20 October 2021,  4:00 PM AEDST
Estimated Restoration:
Wednesday 20 October 2021, 6:30 PM AEDST (2hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Grafton (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 20 October 2021,  11:59 PM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 AM AEDST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lidcombe (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nowra (NSW) Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 21 October 2021,  4:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 AM AEDST (2hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  6:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Willoughby (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  6:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  6:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Miranda & Oyster Bay, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Neutral Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:30 PM AEDST (10hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Novar Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 9:00 AM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 10:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Pymble (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lane Cove West (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Carlingford, and Epping may experience connection difficulties. TPG apologises for any inconvenience.


Mount Waverley (VIC) customer

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Murrumbeena (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Blackburn and Blackburn North may experience connection difficulties. TPG apologises for any inconvenience.


Potts Point (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  8:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Salisbury North, and Paralowie may experience connection difficulties. TPG apologises for any inconvenience.


Mermaid Waters (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alderley (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Macgregor (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miami (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gaythorne (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shailer Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarragindi (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Virginia (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Holland Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenfield (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 1:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Langley (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 7:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  9:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 2:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Loganholme (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:30 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bald Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 3:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marangaroo (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 21 October 2021,  10:30 AM AEDST
Estimated Restoration:
Thursday 21 October 2021, 6:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
Home Phone  |  NBN
Outage Started:
Thursday 21 October 2021,  11:59 PM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 AM AEDST (3hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Coffs Harbour and Grafton may experience connection difficulties. TPG apologises for any inconvenience.


Hornsby (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Guildford (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gordon (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  12:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  1:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Prospect (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  5:15 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 5:30 PM AEDST (12hours 15mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  6:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 5:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Glenfield, and Casula may experience connection difficulties. TPG apologises for any inconvenience.


Prospect (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  6:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 7:00 AM AEDST (1hour )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  6:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Illawong (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Beecroft, and Cheltenham may experience connection difficulties. TPG apologises for any inconvenience.


Springvale South (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bellevue Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  7:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 12:00 PM AEDST (4hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of ESCHOL PARK & KEARNS, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill North (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 12:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Moth Albert, and Moth Albert North may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customer

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Inala (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 2:30 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Marleston, and North Plympton may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Stonyfell, and Wattle Park may experience connection difficulties. TPG apologises for any inconvenience.


Seven Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alderley (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mermaid Waters (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


McDowall (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 5:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wooloowin (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shailer Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paradise Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  9:30 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:30 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cleveland (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  10:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wellington Point (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  10:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Birkdale (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  10:00 AM AEDST
Estimated Restoration:
Friday 22 October 2021, 3:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Flemington (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  12:30 PM AEDST
Estimated Restoration:
Friday 22 October 2021, 4:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Prospect (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 22 October 2021,  5:30 PM AEDST
Estimated Restoration:
Friday 22 October 2021, 6:30 PM AEDST (1hour )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 23 October 2021,  6:00 AM AEDST
Estimated Restoration:
Saturday 23 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 23 October 2021,  6:00 AM AEDST
Estimated Restoration:
Saturday 23 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentleigh East (VIC) Customers

Service Affected:
NBN
Outage Started:
Saturday 23 October 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 23 October 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Saturday 23 October 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 23 October 2021, 1:30 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Camperdown, and Newtown may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 23 October 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 23 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marrickville (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 23 October 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 23 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakdale (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  6:00 AM AEDST
Estimated Restoration:
Sunday 24 October 2021, 6:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Smithfield (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  7:30 AM AEDST
Estimated Restoration:
Sunday 24 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Smithfield (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  7:30 AM AEDST
Estimated Restoration:
Sunday 24 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Currumbin Waters (QLD) Customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  8:00 AM AEDST
Estimated Restoration:
Sunday 24 October 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northmead (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  8:30 AM AEDST
Estimated Restoration:
Sunday 24 October 2021, 2:00 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  6:30 PM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:30 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wayville and Adelaide may experience connection difficulties. TPG apologises for any inconvenience.


Manly Vale (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  9:00 PM AEDST
Estimated Restoration:
Monday 25 October 2021, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marrickville (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 24 October 2021,  9:30 PM AEDST
Estimated Restoration:
Monday 25 October 2021, 5:00 AM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  6:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eagle Vale (NSW) customer

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  6:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  6:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  6:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Engadine (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi Junction (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stanmore (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Denistone, and West Ryde may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Penrith, and Hebersham may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Girraween, and Pendle Hill may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Willmot (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Runcorn (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank Hills (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Morphett Vale and Woodcroft may experience connection difficulties. TPG apologises for any inconvenience.


Seaview Downs (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg South (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woolloomooloo (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 11:00 AM AEDST (2hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Briar Hill (VIC) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 2:30 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Quakers Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 3:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Flinders Park (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  9:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 5:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  10:00 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oaklands Park (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  10:30 AM AEDST
Estimated Restoration:
Monday 25 October 2021, 2:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  12:30 PM AEDST
Estimated Restoration:
Monday 25 October 2021, 4:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  1:45 PM AEDST
Estimated Restoration:
Monday 25 October 2021, 5:45 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 25 October 2021,  7:00 PM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 AM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bellevue Hill & Woollahra, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  3:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  3:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  6:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wiley Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hurstville (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Punchbowl (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 1:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carlingford (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marsden Park (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kingsford, and Queens Park may experience connection difficulties. TPG apologises for any inconvenience.


Stanmore (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Epping, and North Epping may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 2:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of West Pennant Hills, and Guildford may experience connection difficulties. TPG apologises for any inconvenience.


Modbury Heights (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  7:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield South (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customer

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:30 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Yarraville (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Schofields (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Flinders Park and Underdale may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Marleston, and Keswick may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kensington Park & Kensington, SA may experience connection difficulties. TPG apologises for any inconvenience.


Toorak Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bentley Depot (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  9:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 6:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingswood (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 1:30 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  10:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of BANKSTOWN & REVESBY, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Flemington (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  10:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 3:30 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Watermans Bay (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  10:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 6:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  10:30 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 2:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greenwood (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  11:00 AM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 5:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield South (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  12:00 PM AEDST
Estimated Restoration:
Tuesday 26 October 2021, 4:30 PM AEDST (4hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 26 October 2021,  8:00 PM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  1:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kallangur and Petrie QLD may experience connection difficulties. TPG apologises for any inconvenience.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  3:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  3:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doubleview (WA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  3:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  6:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carlingford (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  6:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Erskine Park (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  6:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 9:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marsfield (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 2:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Campsie (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Silverwater (NSW)customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunnybank (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Homebush (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burwood (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stanmore (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:00 PM AEDST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woolloomooloo (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 2:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  7:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 2:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Guildford, and Winston Hills may experience connection difficulties. TPG apologises for any inconvenience.


Frenchs Forest (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Davidson & Belrose, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Donvale (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:30 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mont Albert (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kurralta Park and Plympton may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  10:30 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 2:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mont Albert North (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  11:00 AM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:30 PM AEDST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  12:30 PM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 4:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg South (SA) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  12:30 PM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 5:00 PM AEDST (4hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eagle Vale (NSW) customer

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  3:00 PM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 6:00 PM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Normanhurst (NSW) Customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  4:00 PM AEDST
Estimated Restoration:
Wednesday 27 October 2021, 8:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rose Bay (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 27 October 2021,  8:00 PM AEDST
Estimated Restoration:
Thursday 28 October 2021, 4:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Anna (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  12:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Unley (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  12:30 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  3:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 7:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Katanning (WA), Pinjarra (WA), Rockhampton (QLD), Toowoomba (QLD), Townsville (QLD), may experience connection difficulties. TPG apologises for any inconvenience.


Doubleview (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  3:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ivanhoe (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  6:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  6:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Randwick (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  6:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Willoughby (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chatswood (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  7:30 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Epping, and Eastwood may experience connection difficulties. TPG apologises for any inconvenience.


BRIGHTON EAST (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 1:00 PM AEDST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill North (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  8:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  8:15 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 12:15 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  10:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  11:00 AM AEDST
Estimated Restoration:
Thursday 28 October 2021, 7:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Norwood (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 28 October 2021,  1:45 PM AEDST
Estimated Restoration:
Thursday 28 October 2021, 5:45 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  12:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ormond (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  6:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  6:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:30 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 10:00 AM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Como (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glebe (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


City East (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  7:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 2:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Caulfield South and Ormond may experience connection difficulties. TPG apologises for any inconvenience.


Wakeley (NSW) Customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  8:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 2:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Plympton & North Plympton, SA may experience connection difficulties. TPG apologises for any inconvenience.


Lysterfield (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 4:00 PM AEDST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  8:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of North Brighton & Warradale, SA may experience connection difficulties. TPG apologises for any inconvenience.


Holden Hill (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  9:00 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 1:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashford (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  9:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 1:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  10:30 AM AEDST
Estimated Restoration:
Friday 29 October 2021, 8:30 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  1:00 PM AEDST
Estimated Restoration:
Friday 29 October 2021, 5:00 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Unley (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 October 2021,  1:30 PM AEDST
Estimated Restoration:
Friday 29 October 2021, 5:00 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 30 October 2021,  6:00 AM AEDST
Estimated Restoration:
Saturday 30 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ramsgate (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 30 October 2021,  6:00 AM AEDST
Estimated Restoration:
Saturday 30 October 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Scoresby (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 30 October 2021,  8:00 AM AEDST
Estimated Restoration:
Saturday 30 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 31 October 2021,  12:00 AM AEDST
Estimated Restoration:
Sunday 31 October 2021, 9:00 AM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of South Dubbo, North Yarrabar & Eschol NSW may experience connection difficulties. TPG apologises for any inconvenience.


North Rocks (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 31 October 2021,  7:30 AM AEDST
Estimated Restoration:
Sunday 31 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moorebank (NSW) Customers

Service Affected:
NBN
Outage Started:
Sunday 31 October 2021,  7:30 AM AEDST
Estimated Restoration:
Sunday 31 October 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 31 October 2021,  8:00 AM AEDST
Estimated Restoration:
Sunday 31 October 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 31 October 2021,  6:31 PM AEDST
Estimated Restoration:
Monday 1 November 2021, 12:29 AM AEDST (5hours 58mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Glynde, Tranmere, and Hectorville may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Shalvey, and Greensborough may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  1:00 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Loganholme, Wynnum, and Yeronga may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  3:00 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chermside (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Richmond (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 12:30 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg North (SA) customers

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 12:30 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 3:30 PM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Fulham Gardens, and Henley Beach may experience connection difficulties. TPG apologises for any inconvenience.


Broadview (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  9:15 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 1:15 PM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  9:30 AM AEDST
Estimated Restoration:
Monday 1 November 2021, 12:30 PM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Dernancourt & Holden Hill, SA may experience connection difficulties. TPG apologises for any inconvenience.


Clarence Park (SA) customers

Service Affected:
NBN
Outage Started:
Monday 1 November 2021,  1:30 PM AEDST
Estimated Restoration:
Monday 1 November 2021, 4:30 PM AEDST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Midway Poin (TAS) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  12:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  12:30 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 6:30 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albany Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  1:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  1:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  6:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Balmain & Killara, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  7:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 4:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redcliffe (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  8:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballajura (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 November 2021,  10:00 AM AEDST
Estimated Restoration:
Tuesday 2 November 2021, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balgowlah (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 November 2021,  12:00 AM AEDST
Estimated Restoration:
Wednesday 3 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance