Service Status

Eltham (VIC) new customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Koumala, QLD

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  7:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST ()
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  2:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Perth (WA) customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  2:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  2:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NT customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  12:30 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 18 January 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Carrara, Pimpama, and Surfers Paradise may experience connection difficulties. TPG apologises for any inconvenience.


North Adelaide (SA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:30 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:30 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of VIC, and NSW may experience connection difficulties. TPG apologises for any inconvenience.


Latham (ACT) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leopold (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albion Park (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darlinghurst (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Essendon (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  11:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darwin (NT) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cairns (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:00 PM AEDST
Estimated Restoration:
Friday 18 January 2019, 7:00 AM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mt Claremont (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  12:00 PM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingsley (WA) cusotmers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Girrawheen (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bunbury (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:30 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockingham (WA) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  9:30 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cawarral (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Murchison South (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


TURRAMURRA (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 January 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 January 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance