Goodna (QLD) customers
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Outage Started:
Monday 20 January 2020, 5:10 PM AEDST
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Outage Ended:
Tuesday 21 January 2020, 12:01 AM AEDST
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Source:
Third Party Carrier
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Due to an unplanned 3rd party network outage, some customers in Goodna (QLD) may experience Phone and Internet connection difficulties. TPG apologises for any inconvenience
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Update: Tuesday 21 January 2020 5:56 AM AEDST
3rd Party Network Partner is continuing to investigate, the local power authority has also advised there are some power outages in the area due to earlier storm activity.
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Resolution
Majority of services have now restored, service interruptions may have been due to storm related power outages. Any customers still experiencing connection difficulties are instructed to please power cycle modem and retest.
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Civic (ACT) customers
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Outage Started:
Monday 20 January 2020, 12:58 PM AEDST
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Outage Ended:
Monday 20 January 2020, 3:00 PM AEDST
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Source:
Third Party Carrier
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Due to an unplanned 3rd party network outage, some customers in Civic (ACT) may experience Phone and Internet connection difficulties.TPG apologises for any inconvenience.
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Resolution
Sessions have been stable and no further power related issues in Civic, ACT. Any customers still experiencing connectivity issues should restart their CPE.
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Wangara (WA) customers
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Outage Started:
Tuesday 21 January 2020, 3:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 9:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Wangara (WA) customers
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Outage Started:
Tuesday 21 January 2020, 3:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 9:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Golden Beach (QLD) customers
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Outage Started:
Tuesday 21 January 2020, 1:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 7:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Golden Beach (QLD) customers
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Outage Started:
Tuesday 21 January 2020, 1:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 7:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Salisbury (QLD) customers
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Outage Started:
Tuesday 21 January 2020, 1:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 7:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Aspley (QLD) customers
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Outage Started:
Tuesday 21 January 2020, 1:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 7:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Salisbury (QLD) customers
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Outage Started:
Tuesday 21 January 2020, 1:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 7:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Unley (SA) customers
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Outage Started:
Tuesday 21 January 2020, 12:30 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 6:30 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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East (NSW) customers
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Outage Started:
Tuesday 21 January 2020, 12:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 6:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Balgowlah (NSW) customers
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Outage Started:
Tuesday 21 January 2020, 12:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 6:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Sunbury (VIC) Customers
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Outage Started:
Tuesday 21 January 2020, 12:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 6:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Balgowlah (NSW) customers
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Outage Started:
Tuesday 21 January 2020, 12:00 AM AEDST
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Estimated Restoration:
Tuesday 21 January 2020, 6:00 AM AEDST (6hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Peppermint Grove (WA) customers
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Outage Started:
Monday 20 January 2020, 10:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 6:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Girrawheen (WA) customers
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Outage Started:
Monday 20 January 2020, 10:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 6:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Brooklyn Park (SA) customers
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Outage Started:
Monday 20 January 2020, 9:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 6:00 PM AEDST (8hours 30mins )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Wahroonga (NSW) customers
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Outage Started:
Monday 20 January 2020, 9:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 6:00 PM AEDST (8hours 30mins )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Kippa-Ring (QLD) customers
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Outage Started:
Monday 20 January 2020, 9:15 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 6:00 PM AEDST (8hours 45mins )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Salisbury East (SA) customers
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Outage Started:
Monday 20 January 2020, 9:10 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 6:00 PM AEDST (8hours 50mins )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Annerley (VIC) Customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Inala (QLD) customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Warner (QLD) customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Slacks Creek (QLD) customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Mount Gravatt (QLD) customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Lutwyche (QLD) customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Camp Hill (QLD) customers
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Outage Started:
Monday 20 January 2020, 8:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 4:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Norwood (SA) customers
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Outage Started:
Monday 20 January 2020, 7:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:30 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Modbury (SA) Customers
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Outage Started:
Monday 20 January 2020, 7:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:30 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Glenunga (SA) Customers
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Outage Started:
Monday 20 January 2020, 7:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:30 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Glenelg East (SA) Customers
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Outage Started:
Monday 20 January 2020, 7:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:30 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Salisbury Downs (SA) customers
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Outage Started:
Monday 20 January 2020, 7:30 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:30 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Ingleburn (NSW) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Caulfield South (VIC) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Chatswood (NSW) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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North Sydney (NSW) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Elwood (VIC) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Epping (NSW) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Hornsby (NSW) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Fitzroy North (VIC) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Eltham (VIC) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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Menai (NSW) customers
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Outage Started:
Monday 20 January 2020, 7:00 AM AEDST
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Estimated Restoration:
Monday 20 January 2020, 3:00 PM AEDST (8hours )
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Source:
Third Party Carrier
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Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.
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