Service Status

Glendenning (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 28 November 2021,  7:00 AM AEDST
Estimated Restoration:
Sunday 28 November 2021, 5:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 28 November 2021,  8:00 PM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 28 November 2021,  8:00 PM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Leichhardt (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 28 November 2021,  9:00 PM AEDST
Estimated Restoration:
Monday 29 November 2021, 9:00 AM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Edgecliff and Miranda, NSW may experience connection difficulties. TPG apologises for any inconvenience.


Malvern East (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carnegie (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Miranda (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Kilda (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Tallebudgera, Wellington Point and Waterford, QLD may experience connection difficulties. TPG apologises for any inconvenience.


Pendle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  12:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Hartwell, Sandringham, and Werribee may experience connection difficulties. TPG apologises for any inconvenience.


Wembley (WA) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  3:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 9:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Iris (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  6:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  7:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:30 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Belmore (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashburton (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenhaven (NSW) Customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferny Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jindalee (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Broadmeadows (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 12:00 PM AEDST (3hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  8:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:30 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Grange & Henley Beach, SA may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine ( QLD ) Customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mermaid Waters (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  9:00 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 4:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Waters (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  9:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:30 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Heads (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 29 November 2021,  9:30 AM AEDST
Estimated Restoration:
Monday 29 November 2021, 3:30 PM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance