Service Status

Petrie (QLD)Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 23 May 2018,  2:00 AM AEST
Estimated Restoration:
Wednesday 23 May 2018, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 23 May 2018,  12:00 AM AEST
Estimated Restoration:
Wednesday 23 May 2018, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Smeaton Grange (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  11:59 PM AEST
Estimated Restoration:
Wednesday 23 May 2018, 6:00 AM AEST (6hours 1min )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wanguri (NT) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  11:30 PM AEST
Estimated Restoration:
Wednesday 23 May 2018, 6:30 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundamba (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 23 May 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fortitude Valley (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  8:00 PM AEST
Estimated Restoration:
Wednesday 23 May 2018, 8:00 AM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nedlands (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 5:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Arana Hills (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bidwill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tea Tree South (TAS) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Boddington (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brocklehurst (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


Young South (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Proserpine, and Bowen may experience connection difficulties. TPG apologises for any inconvenience


Waikerie East (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stroud Town (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Johnsonville North (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cobdogla (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Benowa (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingston (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 6:00 PM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Clair (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 6:00 PM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 6:00 PM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashfield (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Strathpine (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 22 May 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 22 May 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance