Service Status

Mackay (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  3:10 PM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:50 PM AEDST (40mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cartwright (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Greystanes (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Davidson (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Condell Park (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Punchbowl (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Port Augusta (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  2:30 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 6:30 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wollongong (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 6:00 AM AEDST (6hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bokarina (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 16 October 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Smithfield (SA) customers

Service Affected:
NBN
Outage Started:
Monday 15 October 2018,  11:30 PM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cranbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 October 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bayswater (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 15 October 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Maylands (WA) Customers

Service Affected:
NBN
Outage Started:
Monday 15 October 2018,  2:50 PM AEDST
Estimated Restoration:
Monday 15 October 2018, 7:00 PM AEDST (4hours 10mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narara (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 12 October 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 16 October 2018, 7:00 AM AEDST (4days )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance