Service Status

Blakehurst (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  12:35 PM AEST
Estimated Restoration:
Monday 6 July 2020, 6:00 PM AEST (5hours 25mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  9:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 1:00 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  9:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalop (WA) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  9:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  8:30 AM AEST
Estimated Restoration:
Monday 6 July 2020, 12:30 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Clarence Gardens, and Black Forest may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  8:30 AM AEST
Estimated Restoration:
Monday 6 July 2020, 12:30 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Brighton, and Dover Gardens may experience connection difficulties. TPG apologises for any inconvenience.


Clarence Gardens (SA) Customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  8:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seacliff (SA) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  8:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  7:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 11:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Enfield, and Strathfield may experience connection difficulties. TPG apologises for any inconvenience.


Engadine (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  7:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lakemba (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  7:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lutwyche (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  7:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  6:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  12:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Port Augusta (SA) customers

Service Affected:
NBN
Outage Started:
Monday 6 July 2020,  12:00 AM AEST
Estimated Restoration:
Monday 6 July 2020, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple locations (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 5 July 2020,  11:30 PM AEST
Estimated Restoration:
Monday 6 July 2020, 3:30 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wynn Vale and Golden Grove may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance