Service Status

Rozelle (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 5:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 5:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cremorne & Cremorne Point (NSW) may experience connection difficulties. TPG apologises for any inconvenience.


Paddington (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sherwood (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 2:30 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


The Gap (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingsford (NSW) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Camperdown & Newtown (NSW) may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  7:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Grange (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mansfield (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stafford (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rocklea (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Marsden (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Deagon (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa-Ring (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Warren Park (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Biggera Waters (QLD) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 2:30 PM AEST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 1:30 PM AEST (5hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:30 PM AEST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Eastwood & Epping (NSW) may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 5:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of GORDON & KILLARA (NSW) may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 12:00 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Hurstville & South Hurstville (NSW) may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Blackburn and Blackburn South may experience connection difficulties. TPG apologises for any inconvenience.


Vermont (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Noble Park (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Plympton (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 12:30 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customer

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  8:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Somerton Park & Oaklands Park (SA) may experience connection difficulties. TPG apologises for any inconvenience.


Reservoir (VIC) customer

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  9:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blacktown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  9:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blacktown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  9:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Goodna (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  9:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 3:30 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  10:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caulfield (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  10:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  10:00 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 2:00 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Plympton (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  10:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 2:30 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mordialloc (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 May 2021,  11:30 AM AEST
Estimated Restoration:
Tuesday 18 May 2021, 4:30 PM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance