TPG Support

Network Termination Device

The Network Termination Device (NTD) or NBN Connection Box has 4 data (UNI-D) ports to deliver internet services, including voice over the internet. TPG will tell you which Data port is active so that you can connect your router to the correct port.

Please ensure your Network Termination Device is turned on. If this is done correctly the power light on the Network Termination Device should be lit. 


Indicator Lights

If your TPG NBN Fixed Wireless connection is working correctly, the POWER indicator should be iluminated green and the ODU and STATUS indicators should be blinking green.

If the ODU or STATUS indicators are red please contact our Technical Support Team on 13 14 23.