Service Status

Wheelers Hill ( VIC ) customers

Service Affected:
NBN
Outage Started:
Friday 5 October 2018,  7:00 AM AEST
Estimated Restoration:
Friday 5 October 2018, 2:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Potts Point (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 5 October 2018,  7:00 AM AEST
Estimated Restoration:
Friday 5 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caboolture (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 5 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 9 October 2018, 7:00 PM AEST (4days 12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 5 October 2018,  1:00 AM AEST
Estimated Restoration:
Friday 5 October 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Byford, Jandakot, Highgate, and Perth may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  11:00 PM AEST
Estimated Restoration:
Friday 5 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Darlinghurst (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  11:00 PM AEST
Estimated Restoration:
Friday 5 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  11:00 PM AEST
Estimated Restoration:
Friday 5 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  11:00 PM AEST
Estimated Restoration:
Friday 5 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Orford, Swansea, Longford, and Campbell Town may experience connection difficulties. TPG apologises for any inconvenience.


Frenchville (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  11:00 PM AEST
Estimated Restoration:
Friday 5 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Buderim (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  11:00 PM AEST
Estimated Restoration:
Friday 5 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bassendean (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  10:00 AM AEST
Estimated Restoration:
Monday 8 October 2018, 10:00 PM AEST (4days 12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Leederville (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Winthrop (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Donvale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bulleen (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandy Bay (TAS) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 8 October 2018, 7:00 PM AEST (4days 12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Clair (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannons Creek (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 8 October 2018, 7:00 PM AEST (4days 12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Caboolture (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 8 October 2018, 7:00 PM AEST (4days 12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Newtown, Stanmore, and Camperdown may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Hampton East, Moorabbin and Highett may experience connection difficulties. TPG apologises for any inconvenience.


Benowa (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 4 October 2018,  1:00 AM AEST
Estimated Restoration:
Thursday 4 October 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Byford, and Armadale may experience connection difficulties. TPG apologises for any inconvenience.


Cranbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ballarat (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of VIC, QLD, and NT may experience connection difficulties. TPG apologises for any inconvenience.


Pyrmont (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nambour (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Taroona, South Arm, and Opossum Bay may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 4 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Lammermoor, Taranganba, Rosslyn, and Taroomball may experience connection difficulties. TPG apologises for any inconvenience.


Leeming (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  9:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lake Innes (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  8:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thirlmere (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  8:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 5:30 PM AEST (9hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cobargo (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  8:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newtown (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Hamption Ease, Highett, and Moorabbin may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 2:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 2:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tally Ho (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Clair (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Narre Warren (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 3 October 2018,  1:00 AM AEST
Estimated Restoration:
Wednesday 3 October 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Alfred Cove, Booragoon, and Ferndale may experience connection difficulties. TPG apologises for any inconvenience.


Malvern (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Taranganba, Cooee Bay, Yeppoon and Barmaryee may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bridgewater, Gagebrook, and South Hobart may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Lake Haven, Woongarrah, and Hamlyn Terrace may experience connection difficulties. TPG apologises for any inconvenience.


Buderim (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 3 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Lake (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  10:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman Park (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hampton East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lalor Park (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Clair (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 2:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Merrimac (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 2:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  1:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Palmyra, East Fremantle, Attadale, and Melville may experience connection difficulties. TPG apologises for any inconvenience.


Pinjarra (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 2 October 2018,  1:00 AM AEST
Estimated Restoration:
Tuesday 2 October 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Berriedale, Chigwell, and Rosetta may experience connection difficulties. TPG apologises for any inconvenience cause.


Burnside (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Richmond (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


NSW customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


Cambridge (TAS) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 2 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eltham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Hampton East & Highett may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Berwick (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  7:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fremantle (WA) Customers

Service Affected:
NBN
Outage Started:
Monday 1 October 2018,  1:00 AM AEST
Estimated Restoration:
Monday 1 October 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Urban (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 30 September 2018,  11:00 PM AEST
Estimated Restoration:
Monday 1 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tasmania customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 30 September 2018,  11:00 PM AEST
Estimated Restoration:
Monday 1 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Ranelagh, Margate, Electrona, Snug, and Coningham may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 30 September 2018,  11:00 PM AEST
Estimated Restoration:
Monday 1 October 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Nambour, Rosemount, Parklands, and Burnside may experience connection difficulties. TPG apologises for any inconvenience.


Dunbogan (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 29 September 2018,  11:00 PM AEST
Estimated Restoration:
Sunday 30 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  11:00 PM AEST
Estimated Restoration:
Saturday 29 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Tamworth, North Tamworth, Hillvue, and Westdale may experience connection difficulties. TPG apologises for any inconvenience.


Nambour (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  10:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 5:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mosman Park (WA) customers

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  9:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Winthrop (WA) customers

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  9:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  7:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bankstown, and Punchbowl may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  7:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bankstown, and Punchbowl may experience connection difficulties. TPG apologises for any inconvenience.


Punchbowl (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  7:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  1:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 6:00 AM AEST (5hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of NSW, VIC, QLD, SA, WA, and TAS may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 28 September 2018,  1:00 AM AEST
Estimated Restoration:
Friday 28 September 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Coolbellup, North Lake, Spearwood, and Bibra Lake may experience connection difficulties. TPG apologises for any inconvenience.


Narellan (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  11:00 PM AEST
Estimated Restoration:
Friday 28 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alexandria (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  11:00 PM AEST
Estimated Restoration:
Friday 28 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newcastle (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  11:00 PM AEST
Estimated Restoration:
Friday 28 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coonabarabran (NSW0 customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  11:00 PM AEST
Estimated Restoration:
Friday 28 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daglish (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  9:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchells Island (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  8:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Surrey Hills (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Punchbowl (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Holland Park West (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Fairfield Heights (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canterbury (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  7:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Thursday 27 September 2018,  1:00 AM AEST
Estimated Restoration:
Thursday 27 September 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Yangebup, Beeliar, Munster, and Bibra Lake may experience connection difficulties. TPG apologises for any inconvenience.


Newcastle (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edwardstown (SA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Schofields (NSW)

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pennant Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Narromine, Gilgandra, and Peak Hill may experience connection difficulties. TPG apologises for any inconvenience.


Mernda (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamilton (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cambridge (TAS) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Upper Coomera, Jimboomba, and Mundoolun may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Clayfield (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  11:00 PM AEST
Estimated Restoration:
Thursday 27 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Daglish (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  9:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Joondalup (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  9:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  8:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bundamba (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 5:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Highett (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Canterbury, Camberwell, and Surrey Hills may experience connection difficulties. TPG apologises for any inconvenience.


Surrey Hills (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camberwell (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jindalee (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  7:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 26 September 2018,  1:00 AM AEST
Estimated Restoration:
Wednesday 26 September 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Success, Atwell, and Hammond Park may experience connection difficulties. TPG apologises for any inconvenience.


Gorokan (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cobbitty, Palm Beach, and North Sydney may experience connection difficulties. TPG apologises for any inconvenience.


Laidley (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castlemaine (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamilton (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shepparton (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Grafton (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Alice River (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Claremont (TAS) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Parkes (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Endeavour Hills (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Shepparton (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Seacliff (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Orchard Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Blackburn (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 26 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Winthrop (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


Subiaco (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Modbury ( SA ) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glen Waverley (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandgate (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 2:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Werribee (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hoppers Crossing (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashmore (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ingleburn (NSW)

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cammeray, Crows Nest, and North Sydney may experience connection difficulties. TPG apologises for any inconvenience.


Kings Park (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  2:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 25 September 2018,  1:00 AM AEST
Estimated Restoration:
Tuesday 25 September 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bertram, Parmelia, Orelia, and Aubin Grove may experience connection difficulties. TPG apologises for any inconvenience.


One Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Orchard Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hamilton (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beenleigh (QLD) Customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (TAS) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of New Lambton, and Parkes may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petrie (QLD)Customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Woy Woy (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Liverpool (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  11:00 PM AEST
Estimated Restoration:
Tuesday 25 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cottesloe (WA) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  9:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  8:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 6:00 PM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Wattle Camp, and Booie East may experience connection difficulties. TPG apologises for any inconvenience.


Kedron (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Undercliffe (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ashgrove (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Box Hill (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mount Gravatt (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tarneit (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Edgecliff (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 4:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Browns Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


East (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Mascot, East lakes and Rosebery may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  7:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


WA customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 24 September 2018,  1:00 AM AEST
Estimated Restoration:
Monday 24 September 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Bertram, Wattleup, Safety Bay, and Hillman may experience connection difficulties. TPG apologises for any inconvenience.
Technical Summary:
Bertram, Wattleup, Safety Bay, Hillman


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 23 September 2018,  11:00 PM AEST
Estimated Restoration:
Monday 24 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Laidley, Laidley Heights, and Hatton Vale may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 23 September 2018,  11:00 PM AEST
Estimated Restoration:
Monday 24 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cardiff, Orange, and Parkes may experience connection difficulties. TPG apologises for any inconvenience.


Sumner (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 23 September 2018,  7:00 AM AEST
Estimated Restoration:
Sunday 23 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Donvale (VIC) customers

Service Affected:
NBN
Outage Started:
Sunday 23 September 2018,  7:00 AM AEST
Estimated Restoration:
Sunday 23 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Melbourne Depot (VIC) customers

Service Affected:
NBN
Outage Started:
Saturday 22 September 2018,  10:00 PM AEST
Estimated Restoration:
Sunday 23 September 2018, 6:00 AM AEST (8hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Jindalee (QLD) customers

Service Affected:
NBN
Outage Started:
Saturday 22 September 2018,  7:00 AM AEST
Estimated Restoration:
Saturday 22 September 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingswood (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 21 September 2018,  11:00 PM AEST
Estimated Restoration:
Saturday 22 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigieburn (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 21 September 2018,  11:00 PM AEST
Estimated Restoration:
Saturday 22 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 21 September 2018,  11:00 PM AEST
Estimated Restoration:
Saturday 22 September 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Sale, Maffra, and Stratford may experience connection difficulties. TPG apologises for any inconvenience.


Mosman Park (WA) customers

Service Affected:
NBN
Outage Started:
Friday 21 September 2018,  9:00 AM AEST
Estimated Restoration:
Friday 21 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mirrabooka (WA) customers

Service Affected:
NBN
Outage Started:
Friday 21 September 2018,  9:00 AM AEST
Estimated Restoration:
Friday 21 September 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mullaloo (WA) Customers

Service Affected:
NBN
Outage Started:
Friday 21 September 2018,  9:00 AM AEST
Estimated Restoration:
Friday 21 September 2018, 4:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance