Service Status

Armadale (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 20 December 2018,  2:00 AM AEDST
Estimated Restoration:
Thursday 20 December 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD Customers

Service Affected:
NBN
Outage Started:
Thursday 20 December 2018,  12:00 AM AEDST
Estimated Restoration:
Thursday 20 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 3:00 AM AEDST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of NSW, VIC, QLD, SA, WA, and TAS may experience connection difficulties. TPG apologises for any inconvenience.


Carramar (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Urban (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gosford (NSW) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  11:00 PM AEDST
Estimated Restoration:
Thursday 20 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  10:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  9:30 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sharon (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camp Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  8:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Nunawading (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brooloo (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  7:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 8:00 PM AEDST (13hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wattleup (WA) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Armadale (VIC) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  2:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  12:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  12:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  12:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Urban (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  12:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 19 December 2018,  12:00 AM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Multiple Locations (Listed States)

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:30 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 AM AEDST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the states of VIC, SA, and TAS may experience connection difficulties. TPG apologises for any inconvenience.


Dunlop (ACT) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:30 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gawler East (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:30 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gawler East (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:30 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:30 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Noraville (NSW)

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 3:00 PM AEDST (16hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rockdale (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  11:00 PM AEDST
Estimated Restoration:
Wednesday 19 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  10:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Rochester (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  8:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Zilzie (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Prairiewood (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


Jordanville (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mascot ( NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  7:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Armadale (WA) Customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  2:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Golden Beach (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  12:30 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:59 AM AEDST (6hours 29mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 18 December 2018,  12:00 AM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Aspley Depot, Kallangur and Petrie may experience connection difficulties. TPG apologises for any inconvenience.


Springvale (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 PM AEDST (19hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baulkham Hills (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


Dubbo (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Rye, and Dromana may experience connection difficulties. TPG apologises for any inconvenience.


Dubbo (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  11:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Tullamarine (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  10:00 PM AEDST
Estimated Restoration:
Tuesday 18 December 2018, 6:00 AM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  10:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cannington (WA) Customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  9:30 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 8:30 PM AEDST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cobargo (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 PM AEDST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nowra (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  8:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 5:00 PM AEDST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Stockleigh (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience


Lal Lal (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 PM AEDST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Peakhurst (NSW) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hoppers Crossing (VIC) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  7:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beerwah (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  6:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 PM AEDST (13hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jandakot (WA) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  2:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 8:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Goodna (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Kunda Park, Buderim, Palmwoods, and Woombye may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Monday 17 December 2018,  12:00 AM AEDST
Estimated Restoration:
Monday 17 December 2018, 7:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  11:00 PM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


VIC customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  11:00 PM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Rye, and Tootgarook may experience connection difficulties. TPG apologises for any inconvenience.


St Leonards (NSW) customers

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  11:00 PM AEDST
Estimated Restoration:
Monday 17 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Eight Mile Plains (QLD) customers

Service Affected:
NBN
Outage Started:
Sunday 16 December 2018,  8:00 AM AEDST
Estimated Restoration:
Sunday 16 December 2018, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gundagai (NSW) customers

Service Affected:
NBN
Outage Started:
Saturday 15 December 2018,  11:00 PM AEDST
Estimated Restoration:
Sunday 16 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Armadale (WA) Customers

Service Affected:
NBN
Outage Started:
Saturday 15 December 2018,  2:00 AM AEDST
Estimated Restoration:
Saturday 15 December 2018, 8:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Canning Vale (WA) customers

Service Affected:
NBN
Outage Started:
Saturday 15 December 2018,  2:00 AM AEDST
Estimated Restoration:
Saturday 15 December 2018, 9:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


VIC Customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  11:00 PM AEDST
Estimated Restoration:
Saturday 15 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Launceston (TAS) customers

Service Affected:
NBN
Outage Started:
Friday 14 December 2018,  11:00 PM AEDST
Estimated Restoration:
Saturday 15 December 2018, 6:00 AM AEDST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance