Service Status

Cranbourne (VIC) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Wednesday 20 June 2018,  2:00 AM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Baldivis WA

Service Affected:
NBN
Outage Started:
Wednesday 20 June 2018,  1:00 AM AEST
Estimated Restoration:
Wednesday 20 June 2018, 8:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redlynch (QLD) customers

Service Affected:
NBN
Outage Started:
Wednesday 20 June 2018,  12:00 AM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Nhulunbuy (NT) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:30 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:30 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Morwell (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kinglake (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Newcastle (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience caused.


NSW Customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


QLD customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Falkland St, and Pallara may experience connection difficulties. TPG apologises for any inconvenience.


Beavis Street, Elsternwick (VIC) Customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cessnock (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Balwyn (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  11:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 6:00 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


West Melbourne (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  8:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 8:00 AM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Gosford (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  8:00 PM AEST
Estimated Restoration:
Wednesday 20 June 2018, 8:00 AM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bateman (WA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  9:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 5:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Constitution Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  8:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg North (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Glenelg (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Henley Beach (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Banksia Park (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:30 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:30 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kadina (SA) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kingscliff (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sorell (TAS) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bradford North (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 7:00 PM AEST (12hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Epping (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Doncaster East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Cabramatta, and Lansvale may experience connection difficulties. TPG apologises for any inconvenience.


Cheltenham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Beaumaris (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moreland (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Hartwell (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitcham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Moreland (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bankstown (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Boronia (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 6:00 PM AEST (11hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


St Clair (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Keilor East (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Undercliffe (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Chapel Hill (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sandringham (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


South Oakleigh (VIC) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Petersham (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Earlwood (NSW) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  7:00 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Kippa Ring (QLD) customers

Service Affected:
NBN
Outage Started:
Tuesday 19 June 2018,  6:30 AM AEST
Estimated Restoration:
Tuesday 19 June 2018, 3:00 PM AEST (8hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance