Service Status

Grafton (NSW) customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Friday 18 October 2019,  2:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 6:00 AM AEDST (4hours )
Severity:
Source:
TPG
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Southport (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mitchelton (QLD) Customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Waterford (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Jamboree Heights (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  1:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 7:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Dandenong North (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Camberwell (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 18 October 2019,  12:00 AM AEDST
Estimated Restoration:
Friday 18 October 2019, 6:00 AM AEDST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Craigie (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Applecross (WA) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  10:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 6:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Everton Park (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Acacia Ridge (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Albany Creek (QLD) Customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Slacks Creek (QLD) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  8:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 4:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Granville (NSW) customer

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Brighton (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Thornbury (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


BALACLAVA (VIC) c ustomers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Balmain (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Potts Point (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Sunshine West (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Bondi (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wetherill Park (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Northcote (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Castle Hill (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ferntree Gully (VIC) customers

Service Affected:
NBN
Outage Started:
Thursday 17 October 2019,  7:00 AM AEDST
Estimated Restoration:
Thursday 17 October 2019, 3:00 PM AEDST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance