Service Status

Nowra (NSW) Customers

Service Affected:
Home Phone  |  NBN
Outage Started:
Saturday 30 May 2020,  2:00 AM AEST
Estimated Restoration:
Saturday 30 May 2020, 6:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Pymble (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  9:00 PM AEST
Estimated Restoration:
Saturday 30 May 2020, 1:00 AM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


NSW customer (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:30 PM AEST
Estimated Restoration:
Saturday 30 May 2020, 3:30 AM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of CREMORNE and NEUTRAL BAY may experience connection difficulties. TPG apologises for any inconvenience.


Cremorne (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:00 PM AEST
Estimated Restoration:
Saturday 30 May 2020, 3:30 AM AEST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Mermaid Waters (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  5:00 PM AEST
Estimated Restoration:
Friday 29 May 2020, 6:00 PM AEST (1hour )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toongabbie (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  12:15 PM AEST
Estimated Restoration:
Friday 29 May 2020, 6:00 PM AEST (5hours 45mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Salisbury (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  11:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (4hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Paralowie (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  10:40 AM AEST
Estimated Restoration:
Friday 29 May 2020, 4:00 PM AEST (5hours 20mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Lockleys (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:30 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (6hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Warradale (SA) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Cornubria (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Toorak (VIC) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Redwood Park

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Coorparoo (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  8:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (7hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Ryde (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  7:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wahroonga (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  7:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (8hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Burleigh Water (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  6:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 9:00 AM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Warner (QLD) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  6:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 9:00 AM AEST (3hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


North Sydney (NSW) customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  6:00 AM AEST
Estimated Restoration:
Friday 29 May 2020, 3:00 PM AEST (9hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


SA Customers (Listed Areas)

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  12:30 AM AEST
Estimated Restoration:
Friday 29 May 2020, 6:30 AM AEST (6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers in the areas of Norwood, Reynella and Salisbury may experience connection difficulties. TPG apologises for any inconvenience.


Kyabram Central (VIC) Customers

Service Affected:
NBN
Outage Started:
Friday 29 May 2020,  12:00 AM AEST
Estimated Restoration:
Saturday 30 May 2020, 6:00 AM AEST (1day 6hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Failford (NSW) Customers

Service Affected:
NBN
Outage Started:
Thursday 28 May 2020,  11:00 PM AEST
Estimated Restoration:
Friday 29 May 2020, 6:30 AM AEST (7hours 30mins )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Wollstonecroft (NSW) customers

Service Affected:
NBN
Outage Started:
Thursday 28 May 2020,  10:00 PM AEST
Estimated Restoration:
Friday 29 May 2020, 8:00 AM AEST (10hours )
Severity:
Source:
Third Party Carrier
Due to carrier planned maintenance, some customers may experience connection difficulties. TPG apologises for any inconvenience.


Key Legend

Critical
Major
Intermittent
Scheduled/Planned Maintenance