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International Roaming Rates


International Roaming
International Roaming allows you to use selected services while overseas with your mobile phone using your existing mobile phone number. The services available are dependant on the country you are roaming in.

Activating International Roaming

You must activate international roaming via "Your Account" before going overseas. At the time of activation, you will be charged a maximum of $500 to increase your Mobile Prepayment Outside Included Value (this means your existing Mobile Prepayment Outside Included Value will be increased to $500 to get international roaming kicked off).


Please understand whenever your Mobile Prepayment Outside Included Value drops below $100, TPG will automatically top up your Mobile Prepayment Outside Included Value to $500. It is important you understand that we will restore your Mobile Prepayment Outside Included Value whenever your Mobile Prepayment Outside Included Value reaches $100.


The unused Mobile Prepayment Outside Included Value minus $20 (kept as Mobile Prepayment Outside Included Value) will be credited back to your account 30 days after you have deactivated International Roaming (which again can be done via “Your Account”). This is to ensure we have received all of your call records from overseas carriers.


Roaming Charges

Your mobile usage while roaming will be charged the rate for the zone you are in, as shown below.

Charges Zone 1 Zone 2 Other
Voice Calls (National/International)
Make and receive call (per minute)^ $1.00 $2.00 $4.00
Text
SMS to AU number (per 160 characters) $0.50 $1.00 $1.00
SMS to a non-AU number (per 160 characters) $0.50 $1.00 $1.00
Receive SMS $0.00 $0.00 $0.00
MMS to AU number (per message) Standard Domestic MMS rate
+ $0.50 per MB
Standard Domestic MMS rate
+ $1.00 per MB
Standard Domestic MMS rate
+ $15.50 per MB
MMS to non-AU number (per message) Standard International
MMS rate + $0.50 per MB
Standard International
MMS rate + $1.00 per MB
Standard International
MMS rate + $15.50 per MB
Receive MMS $0.50 per MB $1.00 per MB $15.50 per MB
Data
GPRS/3G Data $0.50 per MB
(charged per 10KB)
$1.00 per MB
(charged per 10KB)
$15.50 per MB
(charged per 10KB)
Other Services
Access Voice Mail +61 4 1100 0321 (per minute) $1.00 $2.00 $4.00
Call TPG Support +61 13 14 23 (per minute) $1.00 $2.00 $4.00

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

All rates listed as in $AUD. GST does not apply to roaming charges except for standard MMS and international MMS rates.

^ Rates above are shown per minute and charged with an initial increment of 60 seconds and subsequent increments per 30 seconds.
* Data roaming is not yet available in this country
1 Requires a 3G 850/1900 handset for 3G Roaming
2 Requires a GSM 1900MHz compatible (tri-band) handset
3 Requires a 3G 2100MHz compatible handset
4 Requires a GSM 850MHz compatible (quad-band) handset
5 T-Mobile USA requires a 1700/2100MHz handset for 3G roaming



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