TPG Unlimited NBN with Home Phone - Unlimited Local, National Calls & 100 International Minutes
1. Check Your Address
Check Availability
Existing TPG Customers
Click Here

2. Select Your Connection Speed

Up to 12/1 Mbps #
$10 less per month
Up to 25/5 Mbps #
$10 extra per month
Up to 50/20 Mbps #
$20 extra per month
Up to 100/40 Mbps #
$30 extra per month

3. Select a NBN + Home Phone Bundle

Small Budget Plans

Large Budget Plans

4. Choose Contract Duration

No Lock-In Contract
($99.95 set up fee)
18 Month
($0 set up fee)
Your Summary of Selected Plan
- Up to 12Mbps download / 1Mbps upload connection speed #
  • - 10GB Data Usage (5GB Peak + 5GB Off-Peak)1
  • - Wi-Fi Modem Included
  • - Home Phone Included
  • - Included Calls
Local Calls: Unlimited
National Calls: Unlimited
13/1300 Calls: Unlimited
Au Mobile: Unlimited
International Call
International Calls: Unlimited Calls to Selected 11 Countries
- 18 Month Contract - Setup Fee $0
Extra Pricing Info
$
39
99
per
month
Minimum charge $749.82
Includes Setup Fees
Minimum total cost for NBN Broadband with Home Phone plans over contract term calculated as: (contract term x $(NBN Broadband Bundle Monthly Charge) + setup + $20 Home Phone Prepayment Outside Included Value + $10 Equipment Delivery Fee). Early termination fees apply.
Minimum Charge in First Month on TPG No Lock-In Contract NBN Broadband with Home Phone plans calculated as: $(NBN Broadband Bundle monthly charge) + $99.95 Setup + $20 Home Phone Prepayment Outside Included Value + $10 Equipment Delivery Fee).

Important:
 
#NBN Speeds:
   Actual throughput speeds may be slower and could vary due to many factors including type/source of content being downloaded, hardware and software configuration, the number of users simultaneously using the network and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable.

CSG: Above monthly charge and setup pricing is based on customers agreeing to waive the Customer Service Guarantee (CSG). For more information please contact TPG Sales on 13 14 23.
Equipment
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Wi-Fi Router - Included
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A $10 delivery fee applies if equipments are not collected from TPG's Head Office. All equipment will be delivered in one package.
 

Important things to know about your NBN installation

1. Schedule an appointment

After you submitted your NBN Broadband with Home Phone application to TPG, our service delivery team will do an assessment on your address and determine if an NBN Co installer needs to visit your premises. If the premises has not been connected with all necessary NBN equipment, a standard installation will be required which includes connecting a fibre optic cable from your street to the NBN utility box (also known as Premises Connection Device or PCD which is installed on the outside of your home) and NBN supplied equipment installed inside your premises. If your premises have an active NBN service connected previously then it is unlikely that you would require technician's visit.

If an installation appointment is required, you or an authorised person over 18 years of age will be required to be at the premises on the day of the technician visit. After you have submitted your order, TPG will confirm if an installation appointment is needed. If so, TPG will organise this and contact you with the appointment details.

On the installation day, an NBN Co installer will come to your home to install the necessary equipment.

2. Before your installation appointment

You will need to think about where you want the NBN connection box (also known as Network Termination Device or NTD) and power supply to be installed, as on the day of installation you will need to point out to the installer the location where you want these NBN equipment to be installed. The installer will confirm whether the requested work can be performed without additional charges. Most suitable places are: near an accessible power point, in a cool, dry, ventilated area and away from busy areas where it may be knocked and damaged.

You need to be aware of fact that the NBN connection box will be installed somewhere 'inside' your premises which may not be in your desired area. This placement may impact how you get connected to NBN service and the type of router (e.g. Wi-Fi) or home phone you intend to use.

3. On the day of installation

When the installer arrives at your property, ensure you check their ID before letting them inside, to ensure they are a contracted NBN technician. The next step is for your installer to drill a small hole through your wall and feed the fibre optic cable from the outside into the NBN connection box. There will also be a separate power supply box which includes a backup battery (a mandatory component of TPG NBN service) that will keep your NBN connection box running for up to five hours in case of power failure.

Important Note: The backup battery does not guarantee that your service will remain uninterrupted during power outage as it will not provide power to your router which connects NBN to your home network. You can find more information about the back up battery in the FAQ.

4. NBN supplied equipment
NBN Co installer will install all the equipment required to connect your premises to the NBN network, which may include a:

  • NBN Utility Box (also known as Premises Connection Device - PCD)
  • NBN Connection Box (also known as Network Termination Device - NTD)
  • Power supply with battery back up
NBN Install Diagram

The technicians are not required to install any further equipment.

5. Things to expect during installation

If your building doesn't already have a fibre-optic cable connected, running the cable into your premises may require the digging of a small trench, or, if it's coming from overhead, some minor clearing of vegetation. NBN Co has a strict "leave it as it's found" policy so there is no need to be concerned about any permanent damage to your property. If your premises already have fibre-optic cable connected to a Premises Connection Device (PCD), standard installations normally take between approximately 2 and 4 hours. If your premises do not have the fibre optic cable connected then a standard installation could take between 4 and 8 hours. If you request the NBN Co technician to perform a non-standard installation, the time required may be longer.

Also remember, some furniture may need to be moved and some drilling work might be required to mount the equipment, so be prepared for noise and dusts. Some places might not be possible due to safety or other considerations such as if there is additional wiring work required.

Click here to download the Preparing For The Fibre Connections Guide


Monthly Usage Quota and Speed Shaping


1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited each month.

1Consists of peak (8:30am - 2:30am) and off peak (2:30am - 8:30am) monthly usage quota. Speed will be shaped to 128Kbps/128Kbps for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Downloads and uploads counted.

Monthly Usage Quota:
TPG may, on giving you 7 days notice by email, adjust the start/finish (but not the length) of peak/off peak times.

Important Things You Need To Know


Critical Information Summary (NBN Broadband Extra Bundle 12/1):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (NBN Broadband S Bundle):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (NBN Broadband M Bundle):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (NBN Broadband SL Bundle):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (NBN Broadband L Bundle):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (NBN Broadband XL Bundle):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.
Critical Information Summary (NBN Broadband XXL Bundle):
Please click here to see the Critical Information Summary which sets out the important information about the service you selected.

Availability:
Only available in selected coverage areas. Please use the address checker above to check the availability in your area. Further availability checks will be conducted upon registration.

Backup Power Service:
Our service includes, at no additional charge, the supply of a backup battery unit. The backup battery unit will keep some elements of your telephone service going if there is a power outage at your premises. This backup battery unit will keep power going to your NBN Network Termination Device but it will not supply power to either your handset or your Internet router. This means if you have a telephone handset that does not require power and that handset is plugged into the UNI-V port on your NBN NTD, then if there is a power outage you will be able to make and receive telephone calls (including calls to emergency services) for an estimated period of time of about 5 hours.

However, if 1) You remove the battery backup unit, or 2) The unit is faulty or the battery is not replaced after the battery gets low on power, or 3) You have a telephone handset that needs power to function (e.g. wireless handset); then during a power outage, you will not be able to make or receive any calls, including calls to emergency services.

TPG Home Phone Special Note:

TPG Home Phone Number:
At registration time, you can choose to port your existing number to TPG or have TPG supply a Direct Inward Dial Number (DID) for use with the TPG Home Phone service. This number will be allocated to you based on the address which you provide us at the time of registration.

TPG will make use of your number as a reference point to charge for local calls. TPG will use its best endeavours to supply the Integrated Public Number Database (IPND) with your address details for the purpose of emergency services (000) calling.

Number Porting:
You can port (transfer) your phone number from Telstra, Optus, AAPT, Primus or Powertel to TPG. We may not be able to port your number in all circumstances, including where you fail to provide correct account details, or as a result of contractual obligations with your existing provider. If you are porting your number to TPG, inbound calling to your number will not commence until porting is complete which will take a further 1 to 5 business days.

Home Phone Included Calls (NBN Broadband Extra Bundle 12/1):
The NBN Broadband Extra Bundle 12/1 allows you to make unlimited Local Calls (includes 13/1300 numbers) and unlimited Standard National Calls to Landlines. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the bundle (e.g. AU Mobile numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Home Phone Prepayment Outside Included Value. The service is for residential consumers only and may not be used for commercial purposes.

^^100 International Minutes per month (NBN Broadband Extra Bundle 12/1):
The 100 International Minutes per month included in the NBN Broadband Extra Bundle 12/1 can be used to call International Landline and Mobile destinations (excluding calls to satellite phones) listed on our International Call Rates page. Standard per minute rates listed on our International Call Rates page apply after the first 100 minutes of International Calls and for calls to satellite phones. Unused included minutes for international calls expire at the end of each month.
Home Phone Included Calls (NBN Broadband S Bundle):
The NBN Broadband S Bundle allows you to make unlimited Local Calls, excluding 13/1300 calls. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Home Phone Prepayment Outside Included Value. The service is for residential consumers only and may not be used for commercial purposes.
Home Phone Included Calls (NBN Broadband M Bundle):
The NBN Broadband M Bundle allows you to make unlimited Local Calls and unlimited Standard National Calls to Landlines, excluding 13/1300 Calls. Calls to 19/1900 numbers are not supported. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Home Phone Prepayment Outside Included Value. The service is for residential consumers only and may not be used for commercial purposes.
Home Phone Included Calls (NBN Broadband SL Bundle):
Charges for calls are not included in the NBN Broadband SL Bundle and will be charged at listed TPG rates on a 'pay as you go' basis and deducted from your Home Phone Prepayment Outside Included Value. Calls to 19/1900 numbers are not supported.
Home Phone Included Calls (NBN Broadband L Bundle):
The NBN Broadband L Bundle allows you to make unlimited Local Calls and unlimited Standard National Calls to Landlines, excluding 13/1300 Calls. Calls to 19/1900 numbers are not supported. ^^The 100 International Minutes per month included in bundle can be used to call International Landline and Mobile destinations (excluding calls to satellite phones) listed on our International Call Rates page. Standard per minute rates listed on our International Call Rates page apply after the first 100 minutes of International Calls and for calls to satellite phones. Unused included minutes for international calls expire at the end of each month. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Home Phone Prepayment Outside Included Value. The service is for residential consumers only and may not be used for commercial purposes.
Home Phone Included Calls (NBN Broadband XL Bundle):
The NBN Broadband XL Bundle allows you to make unlimited Local Calls and unlimited Standard National Calls to Landlines, excluding 13/1300 Calls. Calls to 19/1900 numbers are not supported. ^^The 100 International Minutes per month included in bundle can be used to call International Landline and Mobile destinations (excluding calls to satellite phones) listed on our International Call Rates page. Standard per minute rates listed on our International Call Rates page apply after the first 100 minutes of International Calls and for calls to satellite phones. Unused included minutes for international calls expire at the end of each month. Charges for calls made that are not included in the bundle (e.g. calls to 13/1300, AU Mobile numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Home Phone Prepayment Outside Included Value. The service is for residential consumers only and may not be used for commercial purposes.
Home Phone Included Calls (NBN Broadband XXL Bundle):
The NBN Broadband XXL Bundle allows you to make unlimited calls to Landline and Mobile numbers in 11 countries (Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom, United States), unlimited Local Calls, unlimited Standard National Calls to Landlines (excluding 13/1300 Calls) and unlimited calls to Standard Australian Mobiles. Calls to 19/1900 numbers are not supported. The bundle also includes 500 Call Minutes to India per month. Unused included minutes for calls to India expire at the end of each month. Standard per minute rates listed on our International Call Rates page apply for International Calls to other countries, calls to India after the first 500 minutes of International Calls, and calls to satellite phones. Charges for calls made that are not included in the bundle (e.g. 13/1300 numbers and Directory Services) will be charged at listed TPG rates by deducting usage charges from your Home Phone Prepayment Outside Included Value. The service is for residential consumers only and may not be used for commercial purposes.

Home Phone Prepayment Outside Included Value:
All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below $10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.

Installation:
After you have submitted your order, TPG will confirm if an installation appointment is needed. If an installation appointment is needed, TPG will organise this and contact you with the appointment details. You or an authorised person over 18 years of age will be required to be at the premises on the day of the appointment. For more information, please click here.

Payment:
Monthly access charges are billed monthly in advance. Payment options are Direct Debit or Credit Card.

IP Address:
All plans come with Dynamic IP address.

Free IPTV:
TPG's free IPTV service is not supported on TPG NBN Broadband plans.

Wi-Fi Router Included:
A 4 Port Wi-Fi Router is included in NBN Broadband with Home Phone plans. $10 Delivery fee applies if equipment is not collected from TPG's Head Office.

More Information
NBN Additional Pricing  Data Usage Guide

NBN Broadband Features

NBN Home Phone Features