TPG Fibre250

Get cost-effective business-grade internet on the award-winning TPG fibre network with Fibre250. Experience 250Mbps symmetric fibre-optic connectivity backed by our 24/7, 365 business support centre. Fibre250 gives you control, with the ability to customise a network solution to suit your business. Choose to allocate all 250Mbps just to internet, or you can split it across other TPG products like data, voice or cloud.

Benefits of TPG Fibre250

Lock

Control

Our self-service Frontier portal allows you to keep track of your order, raise and track fault tickets, make changes to existing configurations and order additional data, internet, or voice products from us.
Superior reliability

Premium Support

Feel supported knowing our dedicated TPG business support centre will be there for you 24/7, 365 days a year.
Speed

Fibre Connectivity

High speed, unlimited internet that keeps up with your business on the award-winning TPG fibre network.
Specifications
Parameter Specifications
Availability

TPG lit buildings & Near-Net buildings

Subject to Service Qualifications

Access Network TPG Fibre
Access Type Multi-Service
Number of Services Supported Minimum 1 | Maximum 4
Available Access Speeds 250Mbps (or upgrade to 400Mbps or 1000Mbps)
Products Supported

IP-Line with flat-rate data plan

IP-VPN (Single CoS or Multi(6) CoS)

e-LAN (Single CoS or Multi(6) CoS)

E-Line (v3) - TC2 traffic class

SIP Trunking - PAYG, National IV & Premium IV plans

ISDN - PAYG, National IV & Premium IV plans

Partner Link (AWS, Azure) - TC2 traffic class

Network Termination Unit (NTU) TPG provided business grade NTU
Router Managed Router options for IP-Line and IP-VPN
Customer can provide and manage their own router
Delivery Handoff / Demarcation Point Ethernet Hand-off - TPG NTU Ethernet port
Contract Term 24, 36, & 48 Months
Technical Support 24/7, 365 days per year
Service Assurance Availability SLA 99.95% Availability SLA
Service Assurance SLA TPG Premium SLA
Service Delivery SLA On-Net buildings: 35 Business days

Critical Information Summary

Solutions you can access

Data

Data

e-Line (Point-to-Point)
Secure business-grade connectivity between 2 sites

IP VPN / e-LAN
A comprehensive private networking solution for multi-site customers featuring 6 classes of service and extensive management options

Internet - new

Internet

Unlimited Internet
Business-grade Internet Access with unlimited usage plans

Phone

Voice

SIP Trunking
From 2 to 100 sessions of feature-rich IP PBX connectivity with included value or usage-based call plans

Cloud

Cloud

Amazon Web Services

Microsoft Azure

How it works

Fibre250 - How it works