Additional Naked ADSL2+ Pricing

Change of Plan Fees

Change of Plan (on same phone line) Inside Contract Outside Contract Contract Restart
Naked ADSL2+ to Naked ADSL2+ Upgrade   $0   $0   No
Naked ADSL2+ to Naked ADSL2+ Downgrade   $59   $0   No
Naked ADSL2+ to ADSL2+ *   Disconnection of Naked ADSL2+
and connection of ADSL2+ required*
  Disconnection of Naked ADSL2+
and connection of ADSL2+ required*
  Yes

* You need to cancel Naked ADSL2+ service (cancellation fees for Naked ADSL2+ apply of up to $350 if within contract), apply for a PSTN line on the Telstra Network first, then apply for a new ADSL2+ connection (connection fees may apply)

Relocation Fees

  Inside Contract Outside Contract Contract Restart 2
Naked ADSL2+ to Naked ADSL2+   $791   $591   Yes, 6 months
Naked ADSL2+ to ADSL   $791   $591   Yes, 6 months
Naked ADSL2+ to ADSL2+   $791   $591   Yes, 6 months
Naked ADSL2+ to ADSL2+ with TPG Home Phone   $79   $59   Yes, 6 months

1 An active PSTN line on the Telstra Network will be required before installation of the new service at the new location.


2 If you have less than 6 months contract remaining or are outside of your current contract, you are required to restart your contract for 6 months. If you have more than 6 months remaining, your current contract term will continue.

Cancellation

  Inside Contract Outside Contract
Cancellation of Naked ADSL2+   Contract payout fee up to $350^   30 days notice

^ The early termination charge is 50% of the monthly charges that would have been paid between the date of cancellation and the end of the contract period, up to a maximum of $350.

Withdraw Naked ADSL2+ Application

Fee $109

Incorrect Call out fee for TPG Onsite technician

Flat Fee $89

Relocation special case:


If you are applying to relocate your Naked ADSL2+ service during the Minimum Contract Term to an area where TPG Naked ADSL2+ or ADSL2+ is not available, you have the option to change to a TPG ADSL plan (with applicable charges and contract restart) after an active Telstra phone service has been installed.