Track my internet installation progress

Recently signed up to TPG?

Enter your username to track the progress of your home internet installation.

Here, you can:

  • check your order status
  • view your expected activation date
  • check or change your technician appointment
  • confirm if you need to be home for your technician appointment.

Forgot your username? Check your order confirmation email from TPG.

Installation FAQs and support

Have a question about your installation, need help setting up your modem or technical support? We’re here to help.

Visit our support centre

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