Get your nbn® Fibre upgrade
Your address may be eligible for an nbn® Fibre upgrade with $0 installation. Take advantage of nbn co ltd.’s fibre rollout for faster internet speeds on more devices and an enhanced online experience.Check your eligibility
Upgrade now to get a credit of up to $250
When you switch to TPG with a Fibre Upgrade, you'll receive a credit of $250. Or, if you upgrade your existing TPG nbn® to fibre, you'll get a credit of $100.
Once your new FTTP connection is activated, we'll apply the relevant credit to your account within 30 days. This offer ends March 31, 2024 unless withdrawn earlier or extended. T&C apply.Get started
Why upgrade to nbn® Fibre?
Get faster speeds
Maximize your online experience with a speedy Fibre to the Premises (FTTP) connection. Enjoy fast downloads, uninterrupted streaming and smooth online gaming.
Connect more devices
No more fighting over bandwidth. You can now be confident that everyone in the family can use your connection simultaneously with better consistency across multiple devices.
Futureproof your connection
Make sure your home is equipped to meet the growing demands of digital connectivity by setting up nbn® technology that can handle more.
How to upgrade to nbn® Fibre
Check your address
Enter your address on our nbn® page and select a Fibre Upgrade plan if you’re eligible. You’ll either stay on your current TPG nbn® plan or be connected to an interim plan while nbn® completes the installation.
Get nbn® Fibre installed
We’ll coordinate with nbn® about your upgrade and will keep you updated every step of the way. We’ll help you choose a time for when nbn® will visit your home.
Enjoy faster internet
Once the installation is complete, we’ll automatically switch you to your new fibre plan once the connection is up and running. We’ll send you a message to let you know when it’s time to plug in your high-speed modem.
Frequently Asked Questions
What is nbn® Fibre?
nbn® Fibre, or Fibre to the Premises (FTTP), is nbn co ltd.’s best and fastest technology. Having a FTTP connection will mean that fibre will be connected all the way to your home – it's the best nbn® option available in Australia.
How long will the connection take to be activated?
The duration for the installation and activation of your nbn® Fibre by nbn co ltd. depends on your location and existing nbn® technology. nbn co ltd. estimates either 19 or 25 business days for urban addresses and 24 or 29 business days for remote/regional addresses. In the meantime, if you’re not already an nbn® customer with us, we’ll set you up with an Interim nbn® Plan so you can get connected quicker. Once your nbn® Fibre upgrade is complete, we’ll automatically switch you over.
What does the nbn® Fibre installation process involve?
nbn co ltd. will install new nbn® equipment inside and outside your premises to complete the upgrade. We will help arrange a time for the installation and update you via SMS.Installation appointment (you or someone over 18 needs to be home for this appointment)
An nbn® installer will install the necessary equipment and will need access to both the interior and exterior of your property. This appointment generally takes 3 to 4 hours but may take longer for more complex connections. Depending on your specific installation, there may be some noisy works or temporary service interruptions during the installation.
In some cases, you will also need an initial appointment first. This will be determined by nbn co ltd.Pre-installation visit (if needed, no one needs to be at home for this visit)
An nbn® installer will assess the exterior of your property to identify any potential obstacles and prepare for your installation appointment. This visit typically takes between 45 minutes to 1.5 hours. However, more complex connections may require additional time.
How much does an nbn® Fibre upgrade cost?
Eligible addresses where standard installation is required can upgrade for $0 installation. You will need to sign up to one of our eligible plans that require a compatible high-speed modem. In some cases, there may be additional fees when a new modem is required.
nbn co ltd. will determine if an eligible address requires a non-standard installation and if the upgrade requires additional costs associated with completing the upgrade.
I live at a rental property, can I still upgrade to nbn® Fibre?
You’ll need the landlord’s permission to upgrade to nbn® Fibre at their premises as it requires work to the property to set up the connection, such as drilling into walls. Contact your landlord or property manager to get written approval to proceed with the upgrade.
Do I need a new modem for my nbn® Fibre upgrade?
nbn® Fibre connections require a compatible modem router, which both connects you to the internet and distributes the connection to other devices.
When do I need to apply by to get the nbn® Fibre upgrade?
We don’t have an end date, but nbn co ltd. is aiming to upgrade 10 million premises (or 90% of their Fibre to the Node customers) to ultrafast nbn® Fibre by the end of 2025.
Terms and Conditions
Eligible customers in select areas only. Only available with high-speed plans. High-speed compatible modem required – additional fees may apply. T&Cs apply.