TPG BizPhone
Expensive PABX phone systems are a thing of the past. TPG BizPhone is an affordable phone solution that comes with all the cloud PABX features needed to run your business. With BizPhone, you can bring your business phone number to our cloud, create interactive menu options like a large company with Auto-Attendant and have the flexibility to add more handsets as your business grows. If your Internet is down the system can automatically forward calls to your mobile at no extra cost. Plus, calls to standard Australian landlines and mobiles are unlimited so you don’t have to worry about call costs.
| Features | Standard | Cordless | Premium | |||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Standard local and national calls included | ||||||||||||||||||||
| Unlimited calls to mobiles in Australia | ||||||||||||||||||||
| Port-in existing numbers* | ||||||||||||||||||||
|
Enables a user to keep their existing phone number/s and transfer, or ‘port’ it to their new BizPhone service. *Subject to participating carriers |
||||||||||||||||||||
| Voicemail to email | ||||||||||||||||||||
| Enables a user to send their voicemail to a nominated email address. | ||||||||||||||||||||
| Complimentary Hunt Group^ | ||||||||||||||||||||
|
A Hunt Group allows users to distribute any inbound calls to a nominated sub-group of users. ^One Hunt Group included free per customer. Must have a minimum purchase of 3 user plans. Additional Hunt Groups can be purchased at additional cost of $7.95 per month per additional group. |
||||||||||||||||||||
| Complimentary Auto Attendant^^ | ||||||||||||||||||||
|
Auto Attendant is an auto receptionist that answers the phone with a personalised message and provides options to callers. ^^One instance of Auto Attendant included free per customer. Additional instances are available at an additional cost of $7.95 per month per instance. |
||||||||||||||||||||
| Call forward unreachable (“disaster recovery”) | ||||||||||||||||||||
| Enables a user to redirect calls to another destination when the intended recipient is unreachable. | ||||||||||||||||||||
| Busy lamp field | ||||||||||||||||||||
| Enables a user to receive the call state information on monitored users. | ||||||||||||||||||||
| Speed dial codes | ||||||||||||||||||||
| Enables users to dial single digit codes to call up to eight different nominated numbers. | ||||||||||||||||||||
| Available on 0, 12 or 24 month terms | ||||||||||||||||||||
|
All BizPhone plans are available on a choice of 0, 12 or 24 month terms. Once-off charges for the terms are:
|
||||||||||||||||||||
| Feature | Details |
| Call Forward | Enables a user to redirect calls to another destination. |
| Call Waiting | Enables a user to answer a call while already engaged in another call. |
| Call Transfer | Enables a user to transfer the caller to a third party. |
| Do Not Disturb | Enables a user to set their station as unavailable so that incoming calls are given a busy treatment. |
| Simultaneous Ring | Enables a user to have multiple phones ring simultaneously when any calls are received on their BizPhone phone number. |
| Call Park | Enables a user to put a call on hold on one BizPhone handset and continue the call from another BizPhone handset. |
| Sequential Ring | Enables a user to define a list of phone numbers that are alerted sequentially for incoming calls that match specified criteria. |
| Standard Local Calls | Included |
| Standard National Calls | Included |
| Standard Mobile Calls | Included |
| International Calls | From 4¢ per minute (view rates) |
| 13/1300 Numbers | 25.3¢ per call |
Click here to see all call rates
OPTIONAL FEATURES
| Receptionist App | From $44.95/mth |
| Call Queuing | From $19 Setup + $9.95 monthly user fee, per queue |
| Number Blocks | From $11 per month for 10 number block |
| Additional Hunt Groups | $7.95/mth per group |
| Additional Auto Attendants | $7.95/mth per attendant |
| Music On Hold |
Important things you need to know
The BizPhone service must be used in conjunction with the TPG provided handset. The BizPhone handset requires direct Ethernet cabling. The service also requires a fixed broadband connection. BizPhone service is not available for telemarketing, call centre function and similar uses. Don't worry if you're unsure, one of our dedicated business specialists can help you out on 1300 365 313 or have a look at our Frequently Asked Questions.
Total minimum cost is $728.80 on a 24 month contract. Includes $10 handset delivery fee. Does not include the cost of any optional features. Requires fixed broadband Internet access connection and wired Ethernet port.
User guides
FAQs
Call rates
Paid Optional Features
Miscellaneous Charges