Customer Service Agent - BPO Call Center Hiring in Manila

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We are offering temporary work from home during Community Quarantine for successful applicants with laptop/desktop computer and a stable internet connection >10Mbps speeds.


TPG Telecom are currently hiring customer service agents to join our amazing, local in-house call center.


We are the in-house, dayshift BPO company you’ve been looking for. As an award-winning center and Australia’s #2 telecommunications company, TPG offer on-site training, no account pull-out and guaranteed dayshift.



What we can offer you:

  • DAYSHIFT! Enjoy work/life balance with no graveyard shift.
  • Competitive salary package of up to PHP 23,000 including allowances + healthcare + incentives
  • Ortigas location close to Robinsons Galleria, Mega Mall, EDSA and Shaw Blvd
  • Two consecutive rest days guaranteed
  • Career growth and promotion opportunities within our strong and expanding company
  • Secure employment – in-house BPO in Manila for 14 years, no payroll delays, no account pull-outs
  • Fantastic and friendly team culture where we value our people and celebrate our successes



Job Responsibilities:

  • Support our Australian residential internet, mobile phone or home phone customers with billing and account queries
  • Resolve customer issues by telephone
  • Provide excellent customer service



Job Requirements:

  • 6 months BPO experience
  • Bachelor’s/College Degree or 2 year Associate/Vocational course
  • We also consider fresh graduates without BPO experience with a 4 year course - we provide full training
  • Excellent customer service attitude
  • Excellent verbal and written English communication skills
  • Friendly, positive manner and great at establishing rapport with customers
  • Experience with billing, credit card payments or financial matters is desired
  • Experience with a telecommunications or mobile account is an advantage


You may also email your resume to



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