TPG Telecom are currently hiring customer service agents to join our amazing, local in-house call center.
We are the in-house, dayshift BPO company you’ve been looking for. As an award-winning center and Australia’s #2 telecommunications company, TPG offer on-site training, no account pull-out and guaranteed dayshift.
CURRENTLY OFFERING SIGN ON BONUS OF PHP 20,000! (terms apply)
What we can offer you:
- DAYSHIFT! Enjoy work/life balance with no graveyard shift.
- Competitive salary package of up to PHP 23,000 including allowances + healthcare + incentives
- Ortigas location close to Robinsons Galleria, Mega Mall, EDSA and Shaw Blvd
- Two consecutive rest days guaranteed
- Career growth and promotion opportunities within our strong and expanding company
- Secure employment – in-house BPO in Manila for 14 years, no payroll delays, no account pull-outs
- Fantastic and friendly team culture where we value our people and celebrate our successes
- Support our Australian residential internet, mobile phone or home phone customers with billing and account queries
- Resolve customer issues by telephone
- Provide excellent customer service
- 6 months BPO experience
- Bachelor’s/College Degree or 2 year Associate/Vocational course
- We also consider fresh graduates without BPO experience with a 4 year course - we provide full training
- Excellent customer service attitude
- Excellent verbal and written English communication skills
- Friendly, positive manner and great at establishing rapport with customers
- Experience with billing, credit card payments or financial matters is desired
- Experience with a telecommunications or mobile account is an advantage
You may also email your resume to firstname.lastname@example.org