General enquiries
Call 13 14 23
Sales
Monday – Friday: 9am – 10pm
Weekends and public holidays: 9am – 6pm
Internet and home phone
Technical support
NBN: 1300 997 271
5G Home Broadband: 1300 994 533
Home Wireless Broadband: 1300 994 533
Fibre to the Building: 1300 997 274
24 hours a day, 7 days a week
Accounts and billing
Call 1300 993 011
Monday – Sunday: 8am – 10pm
Installation status
Call 1300 993 012
Monday – Friday: 8am – 8pm
Weekends and public holidays: 9am – 6pm
Plan change and moving home
Plan Change: 1300 920 158
Moving Home: 1300 865 124
Monday – Friday: 8am – 9pm
Weekends and public holidays: 9am – 6pm
Mobile
24 hours a day, 7 days a week
Postal information
PO Box 1844, Macquaries Centre, North Ryde, NSW 2113
Head office: Level 24, 200 Barangaroo Ave, Sydney NSW 2000
Calling internationally or prefer a landline number? Call +61 2 9007 3023
Download the TPG Mobile App to manage your account and get customer support on the go.
Sales
Call 1300 365 313 (option 1)
Monday – Friday: 9am – 6pm
Weekends and public holidays: Closed
Technical support
Call 1300 365 313 (option 3)
Monday – Friday: 9am – 6pm
Weekends and public holidays: Closed
Customer service
Call 1300 365 313 (option 2)
Monday – Friday: 9am – 6pm
Weekends and public holidays: 9am – 6pm
Other contacts
Dealer Support: 1300 043 005
VoIP PABX Support: 1300 659 412
Postal details: PO Box 1844, Macquarie Centre, North Ryde, NSW 2113
Head office: Level 24, 200 Barangaroo Ave, Sydney NSW 2000
TPG Telecom is a communications technology partner for both Business and Enterprise customers.
If you need help or support as a TPG Telecom business customer, contact our team using the business support page.
Contact TPG Telecom