Contact Us

We are currently experiencing significantly higher than usual call volumes. As a result you may experience a long wait time while attempting to contact our Corporate Helpdesk or Corporate Provisioning teams.

The quickest and easiest way to report a service disruption or obtain an update on a trouble ticket or product order is always via our online portal; TPG Frontier.

Alternatively, if you do not have a current login for the portal our teams can be contacted via email:

  • To report a service disruption or obtain an update on a trouble ticket please email our Corporate Helpdesk; chd@tpgtelecom.com.au
  • To obtain an update on a product order please email our Corporate Provisioning team; corporate.provisioning@tpgtelecom.com.au
    A team member will get back to you as soon as possible.

We apologise for any inconvenience caused.