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Terms & Conditions


THESE TERMS APPLY FOR CURRENT PLANS.

General

  • Standard Terms & Conditions

  • Critical Information Summary



Broadband & Phone

  • Service Description and Terms – Broadband Plans (ADSL2+, ADSL where Homephone not also purchased)

  • Service Description and Terms – ADSL2+ with TPG Home Phone bundle, ADSL2+ with Landline Rental bundle, Naked ADSL2+ & FTTB Bundles

  • Service Description and Terms – NBN

  • Service Description and Terms – TPG Voice (TPG VOIP, Home Phone,Landline Rental, BizPhone and Preselection)

  • Service Description and Terms – Fibre Optic Broadband (South Brisbane)

  • NBN FTTP/FTTN/FTTB/FTTC/HFC Bundle

  • NBN Fixed Wireless Brochure

  • NBN Business Brochure

  • FTTB Bundle Brochure

  • FTTH Bundle Brochure

  • NBN Key Facts Sheet

  • NBN Fixed Wireless Key Facts Sheet

  • NBN Business Key Facts Sheet



Mobile

  • Service Description and Terms – Mobile Services

  • Mobile Plan Brochure


Other Products

  • Service Description and Terms – TPG Video Surveillance

  • Service Description and Terms – Dial up Internet.

  • Domain Name Hosting, Website Hosting and IP Addressing Terms & Conditions.

  • Email Services Terms & Conditions apply to all POP3,IMAP accounts and Email Forwarding.

  • Virtual Phone Card Terms & Conditions apply to TPG's Virtual Phone Card Service.


Account & Billing

  • Direct Debit Service Agreement.

  • Summary of Financial Hardship Policy



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